Data Entry Customer Service
Resume:
MARY KAY JOHNSON-BURTON
Diamond Bar, CA *****
************@*****.***
CAREER OBJECTIVE
To secure a Remote position as a CSR, Accounting Clerk/Data Entry using skills and abilities. EDUCATION
DATA ENTRY INSTITUTE Phoenix, AZ
Certificate of Completion, 2/06
Proficiency in Microsoft Word, Excel, Outlook, Phone Skills, Customer Service Training and Introduction to Medical Terminology.
SKILLS
Typing 85 wpm with 100% accuracy
10-key 19,000 KPH with 99% accuracy
Accounts Payable Skills
Multi-line Phone System
Customer Service
Collections
Problem Solving Skills
Supervisory Skills
WORK HISTORY
LAKHANI INSURANCE AGENCY, INC-Brea, CA
01/17 – PRESENT
Administrative Assistant
Responsible for all documentation to be sent out to the Commercial Insurance customers, Occupational Bonds as it relates to Policies. Also includes, but not limited to updating the annual Applications, change endorsements, Certificates of Insurance, and Id Cards, TELESOFT CORPORATION-Phoenix, AZ
2/06 – 9/09
Billing Specialist
Responsible for inputting customer invoices for telecommunication payments in IPS (Invoice Processing System), which includes creating spreadsheets for bills with multi accounts. Batching out and downloading reports. Duties also includes backup receptionist. TWI LOGISTICS GROUP, INC Las Vegas, NV
8/02 – 10/05
A/P Specialist
Responsible for GL coding, research, input, and download to MAS90 of all invoices received for payment with the use of the reserve system in Paradox. The program Lotus notes was utilized in research of weight and measures for National and International freight.
FNBM (First National Bank of Marin) Las Vegas, NV
4/97 – 8/02
New Accounts Specialist/Fed line Back-up
Maintained up to 1,000 Certificates of Deposit Accounts (CD’s) Beginning with ACH transfers of funds to set-up accounts, monthly distribution of the interest checks to payments at maturity. Duties also included customer service and the preparation and transmission of incoming/outgoing wire verification incoming funds from the Federal Reserve Bank, SF, Used in the daily bank operations. Input daily journal entries to MAS90, created spreadsheets, charts and graphs, also worked as a collector for 6 months while waiting for position to become available in the accounting department.
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FIDELITY NATIONAL TITLE CO Las Vegas, NV
10/95 – 4/97
Accounting Clerk/Escrow Closer
Prepared and distributed all checks for closing packages. Duties included Bank deposits, reconciliations and calculating revenue for the Escrow officers, as well as the input of all journal entries. PROFESSIONAL ATTRIBUTES
Personable, self-starter, with 25+ years in the accounting, data entry/keypunch field. Background also includes Customer Service with strong interpersonal and communication skills. Work well with others with minimal or no supervision, also the ability to multi-task and meet deadlines under pressure. REFERENCES
Furnished upon Request
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