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Customer Service Team Member

Location:
Middletown, CT, 06457
Posted:
January 10, 2024

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Resume:

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

SHERI LEWIS

H: 860-***-**** ad2nb1@r.postjobfree.com

Senior Retail professional well-versed in all aspects of fast paced warehouse retail industry. Source new opportunities and sustain long-term business growth by cultivating strong teams as well as maximizing sales and service levels. Inventory management

Accurate money handling

Good communication skills

Computer literate

Decision-making

Teamwork & Collaboration

Results-oriented mindset

Clean and professional

Mentoring

Negotiation and conflict management

03/1996 to 03/2016 Shipping And Receiving Warehouse Secretary Costco Wholesale - Waterbury, CT

Evaluated transactions for suspected fraud. Maintained store in clean and neat manner. Recommended improvements to store procedures. Operated cash register. Calculated bill totals and tax amounts. Described merchandise and services to customers. Answered questions and resolved concerns. Responded to safety and loss prevention incidents. Organized in-store promotional events. Set up visually appealing promotional displays. Managed store security needs as required. Maintained store in clean and neat manner. Signed for incoming shipments in manager's absence. 03/1996 to 03/2016 Retail Merchandiser

Costco Wholesale - Waterbury, CT

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Organized weekly sales reports for the sales department to track product success. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to return to the store. Worked under strict deadlines and responded to service requests and emergency call-outs. 03/1996 to 03/2016 Customer Service (FRONT COUNTER TEAM MEMBER) Costco Wholesale - Waterbury, CT

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to return to the store. Processed merchandise returns and exchanges. Replenished merchandise shelves with items from the stockroom. Organized the store by returning all merchandise to its proper place. 2004 Associate of Arts: Human Services

Tunxis Community College - Farmington, CT, UNITED STATES 2006 Human Services

Middlesex Community College - Middletown, CT, United States SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

SHERI LEWIS

H: 860-***-**** ad2nb1@r.postjobfree.com

Senior Retail professional well-versed in all aspects of fast paced warehouse retail industry. Source new opportunities and sustain long-term business growth by cultivating strong teams as well as maximizing sales and service levels. Inventory management

Accurate money handling

Good communication skills

Computer literate

Decision-making

Teamwork & Collaboration

Results-oriented mindset

Clean and professional

Mentoring

Negotiation and conflict management

03/1996 to 03/2016 Shipping And Receiving Warehouse Secretary Costco Wholesale - Waterbury, CT

Evaluated transactions for suspected fraud. Maintained store in clean and neat manner. Recommended improvements to store procedures. Operated cash register. Calculated bill totals and tax amounts. Described merchandise and services to customers. Answered questions and resolved concerns. Responded to safety and loss prevention incidents. Organized in-store promotional events. Set up visually appealing promotional displays. Managed store security needs as required. Maintained store in clean and neat manner. Signed for incoming shipments in manager's absence. 03/1996 to 03/2016 Retail Merchandiser

Costco Wholesale - Waterbury, CT

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Organized weekly sales reports for the sales department to track product success. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to return to the store. Worked under strict deadlines and responded to service requests and emergency call-outs. 03/1996 to 03/2016 Customer Service (FRONT COUNTER TEAM MEMBER) Costco Wholesale - Waterbury, CT

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to return to the store. Processed merchandise returns and exchanges. Replenished merchandise shelves with items from the stockroom. Organized the store by returning all merchandise to its proper place. 2004 Associate of Arts: Human Services

Tunxis Community College - Farmington, CT, UNITED STATES 2006 Human Services

Middlesex Community College - Middletown, CT, United States SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

SHERI LEWIS

H: 860-***-**** ad2nb1@r.postjobfree.com

Senior Retail professional well-versed in all aspects of fast paced warehouse retail industry. Source new opportunities and sustain long-term business growth by cultivating strong teams as well as maximizing sales and service levels. Inventory management

Accurate money handling

Good communication skills

Computer literate

Decision-making

Teamwork & Collaboration

Results-oriented mindset

Clean and professional

Mentoring

Negotiation and conflict management

03/1996 to 03/2016 Shipping And Receiving Warehouse Secretary Costco Wholesale - Waterbury, CT

Evaluated transactions for suspected fraud. Maintained store in clean and neat manner. Recommended improvements to store procedures. Operated cash register. Calculated bill totals and tax amounts. Described merchandise and services to customers. Answered questions and resolved concerns. Responded to safety and loss prevention incidents. Organized in-store promotional events. Set up visually appealing promotional displays. Managed store security needs as required. Maintained store in clean and neat manner. Signed for incoming shipments in manager's absence. 03/1996 to 03/2016 Retail Merchandiser

Costco Wholesale - Waterbury, CT

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Organized weekly sales reports for the sales department to track product success. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to return to the store. Worked under strict deadlines and responded to service requests and emergency call-outs. 03/1996 to 03/2016 Customer Service (FRONT COUNTER TEAM MEMBER) Costco Wholesale - Waterbury, CT

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to return to the store. Processed merchandise returns and exchanges. Replenished merchandise shelves with items from the stockroom. Organized the store by returning all merchandise to its proper place. 2004 Associate of Arts: Human Services

Tunxis Community College - Farmington, CT, UNITED STATES 2006 Human Services

Middlesex Community College - Middletown, CT, United States SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

SHERI LEWIS

H: 860-***-**** ad2nb1@r.postjobfree.com

Senior Retail professional well-versed in all aspects of fast paced warehouse retail industry. Source new opportunities and sustain long-term business growth by cultivating strong teams as well as maximizing sales and service levels. Inventory management

Accurate money handling

Good communication skills

Computer literate

Decision-making

Teamwork & Collaboration

Results-oriented mindset

Clean and professional

Mentoring

Negotiation and conflict management

03/1996 to 03/2016 Shipping And Receiving Warehouse Secretary Costco Wholesale - Waterbury, CT

Evaluated transactions for suspected fraud. Maintained store in clean and neat manner. Recommended improvements to store procedures. Operated cash register. Calculated bill totals and tax amounts. Described merchandise and services to customers. Answered questions and resolved concerns. Responded to safety and loss prevention incidents. Organized in-store promotional events. Set up visually appealing promotional displays. Managed store security needs as required. Maintained store in clean and neat manner. Signed for incoming shipments in manager's absence. 03/1996 to 03/2016 Retail Merchandiser

Costco Wholesale - Waterbury, CT

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Organized weekly sales reports for the sales department to track product success. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to return to the store. Worked under strict deadlines and responded to service requests and emergency call-outs. 03/1996 to 03/2016 Customer Service (FRONT COUNTER TEAM MEMBER) Costco Wholesale - Waterbury, CT

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to return to the store. Processed merchandise returns and exchanges. Replenished merchandise shelves with items from the stockroom. Organized the store by returning all merchandise to its proper place. 2004 Associate of Arts: Human Services

Tunxis Community College - Farmington, CT, UNITED STATES 2006 Human Services

Middlesex Community College - Middletown, CT, United States Sheri Lewis.pdf

Saved to Dropbox • Sep 27, 2017 at 10 09 PM



Contact this candidate