ROLISHA FRASER

Milton, Ontario Cell: 647-***-**** E-mail: ad2n53@r.postjobfree.com

OBJECTIVE

A dedicated and detail-oriented individual with 5+ years of working experience is seeking for a position as Administrative Assistant or Law Assistant. Will use my exceptional office management skills and educational background to assist in orchestrating a smooth flow of company operations.

PROFESSIONAL SUMMARY

Outstanding organizational, resourceful, detail-oriented, and client-service driven administrative assistant with 5+ years of experience delivering high-quality results.

Maintained files and materials precisely according to classification and identification information.

Multitasking skills by delivering all assigned work accurately and within tight deadlines and professionally classified content in alphabetical, chronological, and numerical order.

Working well within a team setting environment and effectively communicate pertinent information to colleagues and managers, with strong oral and written communication skills.

Accurately responds to materials, managing calls and emails, route and/or respond to inquiries as appropriate.

Excellent computer literacy with high-level proficiency in Microsoft Office (Word, Excel, PowerPoint, Access), Microsoft Dynamics AX, PCLaw, ACL, and other database systems, and has excellent keyboarding and data entry skills.

Legal research, identifying files that are ready for settlement or conferences, providing updates, corresponding with clients, drafting and summarizing documents, pleadings, and reports, etc.

SKILLS

EMPLOYMENT EXPERIENCES

Administrative Assistant / Customer Service Jun 2018 – Jun 2019

Wajax, Mississauga, Ontario

Provided excellent administrative and clerical support to staff and management in a rapidly changing environment.

offered exceptional service to customers to promote optimal operations within tight deadlines.

Leveraged strong prioritization and multitasking skills to manage all duties including entering PO’s, inputting customers information and data for various projects as assigned by Management.

Compiled statistics and identifying and resolving any errors.

Delivered knowledgeable and friendly service to a large volume of customers via email and telephone.

Provided excellent support to staff and management, assisting with various administrative functions including preparing reports and documents, and handling other administrative and accounting tasks.

Court Services Officer Jan 2015 – Jun 2015

Ontario Court, Brampton, Ontario

Provided excellent support assistance to staff and management and the judiciary including ensuring maintenance of court decorum and observance of protocol.

Ensured courtroom and jury room readiness for administering oaths; replenishing supplies as needed.

Assisted with jury panel and all jury-related duties, immediately reported any violations to appropriate staff member.

Controlled movement in and out of the courtroom, provided direction and assistance to the public.

Office Administrative / Claim Assistant Dec 2011 – Dec 2012

Canada Life, Halifax, Nova Scotia

Provided superior administrative support to 8 case managers to promote accurate and timely processing of all claims.

Corresponded with claimants, Insurance Canada Process Centre, and doctors and service providers to obtain conducting follow-ups.

Processed new insurance claims for life, mortgage, disability, and health crisis prior to assignment to case managers, with clear information to claimants about their claims process and/or the status.

Entered and assigned 60+ tasks; organized 70+files daily and accurately updated the database system.

Administrative Assistant / Legal Assistant Sept 2010 – Sept 2011

Department of Justice Canada, Halifax, Nova Scotia

Provided executive-level administrative support to 12 staff members, including 3 senior LA1 Lawyers with new files ensuring information accurately entered into a database systems.

Opened and closed client files, organized, maintained, and managed physical and electronic client files in accordance with policies and procedures, arranged trial binders, and prepared legal correspondence.

Trusted to manage court schedules, coordinate travel arrangements and update calendars and itineraries.

Ensured efficient procedures by utilizing the computer base system to track daily processes.

Accurately processed standard legal documents including Affidavits, Notice of Motion, Appeals, and Subpoenas, and filed federal court documents with the Nova Scotia Supreme Court.

EDUCATION

College Diploma of Law Clerk Specialist 2021 -- 2023

TriOS College, Ontario, Canada

College Diploma of Paralegal 2008 -- 2010

Eastern College, Nova Scotia, Canada

Filing and date entry

Excellent communication skills

Strong writing and editing skills

Detail-oriented to meet deadlines

Proficient with office procedures

Management skills

Strategic problem-solving skills

Strong teamwork spirits

Contact this candidate