Service Sales Customer Loyalty

SAVION PHILLIPS

Brooklyn, NY *****

929-***-**** - ad2n1j@r.postjobfree.com

PROFESSIONAL SUMMARY

SKILLS

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and

focused on customer needs. Skilled in training staff and solving diverse problems by

applying excellent critical thinking and conflict resolution abilities to address any

need. Prepared to use knowledge and experience to take on all business requirements.

Work History

09/2021 to 01/2023

06/2021 to 10/2021

10/2018 to 03/2020

EDUCATION

e Excellent written and verbal ¢ Digital art (Adobe sketch/pro create)

communication ¢ Coaching and Training

e Able to adhere to tight schedules in ¢ Staff Training

fast-paced environments e Team Leadership

© Knowledgeable in the field of exercise ¢ Product and Service Sales

science (Biology, Physical) ¢ Cash Handling

¢ Leader within hectic environments

© Software:

¢ Windows OS, Mac OS, Microsoft

Office

Lead Cashier

Armani Exchange — Brooklyn, NY

© Processed payments effectively and accurately handled cash, credit, debit and

personal check transactions.

¢ Performed store opening, closing, and shift-change actions and kept accurate shift-

change logs.

© Processed both cash and card purchases and returns.

e Trained, mentored, and developed new cashiers with positive and encouraging

techniques to maximize performance and team contributions.

Lifeguard

Toren Condominium — Brooklyn, NY

¢ Demonstrated strong organizational and time management skills.

e Managed time efficiently in order to complete all tasks within deadlines.

¢ Identified issues, analyzed information and provided solutions to problems.

¢ Cultivated interpersonal skills by building positive relationships with others.

¢ Worked well in a team setting, providing support and guidance.

Sales Associate

American Eagle

¢ Organized racks and shelves to maintain store visual appeal, engage customers,

and promote specific merchandise.

¢ Helped customers locate products and checked store system for merchandise at

other sites.

© Prepared merchandise for sales floor by pricing or tagging.

© Rotated stock and restocked shelves to maintain product availability and store

appearance.

¢ Managed returns, exchanges and refunds in accordance with store policy.

High School Diploma

Bolingbrooke High S

Societies Golden Key Honor Society AP Recognition For Fine arts, top 10

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