MD MARCUS DOUGLAS

ad2n0p@r.postjobfree.com 702-***-**** Las Vegas, NV 89183

PROFESSIONAL

SUMMARY

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

SKILLS Recruiting and Hiring

Team Leadership

Product and Service Sales

Goals and Performance

Scheduling

Vendor management

Sales and marketing

Creative merchandising

Merchandising operations

Staff Development

WORK HISTORY Personal Care Assistant At Home Caregiver LLC - 02/2021 - CURRENT Las Vegas, NV

Assisted with daily living activities, running errands and household chores.

Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance. Assisted with dressing guidance, grooming, meal preparation and medication reminders.

Built strong relationships with clients to deliver emotional support and companionship.

Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Delivery Driver Uber Green Light - Las Vegas, NV 05/2017 - 03/2019 Communicated customer complaints, requests and feedback to company management for swift resolution.

Collected payments for completed deliveries and services daily. Worked overnight shifts during peak periods to meet coverage needs. Picked up 20 riders daily.

Banquet Cook/Edr Lake Las Vegas Hilton 02/2015 - 01/2016 Resort&Spa - Lake Las Vegas, NV

Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.

Practiced safe work habits to avoid possible injury to self or other employees.

Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.

Dated and rotated food containers, safely stored perishables and maintained sanitary work environment to maximize food safety. Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.

Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Maintained food safety and sanitation standards.

Measured, weighed and mixed appropriate ingredients according to recipe directions.

Managed opening and closing shift kitchen tasks.

Carried out day-day-day duties accurately and efficiently. Prepared average of 10 menu items per shift.

Department Manager Super Walmart Inc - Las 11/2006 - 02/2014 Vegas, NV

Analyzed and interpreted store trends to facilitate planning. Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.

Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.

Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

Developed empowering employee culture focused on equipping employees to independently meet customer needs.

Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.

Set, enforced and optimized internal policies to maintain responsiveness to demands.

Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.

Communicated with managers of other departments to maintain transparency.

Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.

Reconciled daily sales transactions to balance and log day-to-day revenue.

Identified prospects' needs and developed appropriate responses along with suitable information on products and services. Communicated product quality and market comparisons by creating sales presentations.

Collaborated with upper management to implement continuous improvements and exceed team goals.

Communicated progress of monthly and quarterly initiatives to internal and external sales teams.

Built relationships with customers and community to establish long-term business growth.

EDUCATION Lynwood High School, Lynwood, CA 07/1987 GED

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