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Customer Service Social Media

Location:
Harare, Zimbabwe
Posted:
January 11, 2024

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Resume:

CURRICULUM VITAE

FOR

PROSPER M GWAKUNDA

Contacts

Address: ***** **** * **** ***********, Harare

Cell: 077*******/071*******

Email: ad2n0n@r.postjobfree.com

PERSONAL DETAILS

Date of Birth 12 January 1996

I.D Number 14-211262Y12

Gender Male

Language English and Shona

PERSONAL ATTRIBUTES

I am highly motivated and have a keen desire to continually update my knowledge and skills.

Excellent inter-personal skills and great ability to communicate effectively both oral and written form

Self-aware -always seeking to learn and grow.

Great team worker -adaptable and flexible can work under pressure to meet tight deadlines and work in shift.

Hard working and always focused.

Ambitious and Quick leaner.

Resourceful,skillful and energetic.

Objectives

To be an integral part of a dynamic institution where my enthusiasm and hard work will lead to success.

To be part of a progressive team where strategic, creative thinking and collaboration solves problems and contributes to the well-being of an organization.

Achievements

Throughout my college years I was nominated to be the student representative of the media class of 2021, this role enabled me to sharpen my leadership skills.

I have also produced a number of documentary projects for my class which turned out successful. Adopting the role of a producer on these projects also aided in sharpening my leadership skills as I had to work and communicate with the crew to make the projects a success.

Working Experience

Company: First Capital Bank Cnr, Jason Moyo and First street Harare

Positions Held: Intern

Duties

Handled customer inquiries and complaints

Make sales referrals, cross-sell products and introduce new ones

Quality checking of customer files (KYC)

Capturing customer details and account opening.

Processing new account applications.

Marketing and cross selling of organizational products.

Organizing organizational functions and customer service

Purchasing and maintaining office supply inventories, and always careful to adhere to

budgeting practice

Schedule and coordinate meetings, appointments, and travel arrangements for

supervisors and managers

VISA card activation s

Organizing promotional functions for organizational products and connecting with customers for better and quality service.

Other office work.

Period June 2019- June 2020

EDUCATIONAL QUALIFICATIONS

Tertiary qualifications

A HONOURS DEGREE IN MEDIA AND CULTURAL STUDIES

Educational institution: Great Zimbabwe University

Period: 2017-2020

Degree Class: 2.1

Degree majors in;

Journalism

TV/Radio productions

Digital media

Social Media

Marketing

Broadcasting

Photography

Public Relations

Communications

High school Qualifications

2 A’ Levels passes. English literature and history

6 O’ Levels passes. Including English

Hobbies; playing chess, playing soccer and reading novels

REFERRENCES.

First Capital Bank

Corner First Street and Jason Moyo Avenue

P. O. BOX 1279

Harare

Landline :

+263242758280-9 / +263*********

Great Zimbabwe University

P.O Box 1235

Masvingo

Zimbabwe

TEL; 039-266645/039-252720

Email: ad2n0n@r.postjobfree.com



Contact this candidate