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Program Manager Senior

Location:
De Soto, KS
Posted:
January 10, 2024

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Resume:

Jeff Price

Phone: 224-***-**** / ad2mzf@r.postjobfree.com / https://www.linkedin.com/in/jeffprice3

PROFESSIONAL EXPERIENCE

Online-PMO, Principal Consultant / Senior Program Manager (02/2019 – Present)

Project Manager at Old Republic Title (Remote)

Master Data Management (MDM) Architecture, Ingress Data, BI Dashboard

Led three significant projects: MDM Architecture, Ingress Data, and BI Dashboard implementation, reporting directly to executive leadership.

Managed vendor relationships with Rivery and Informatica for data ingress into Snowflake Data Lake and Match/Merge execution.

Collaborated with multiple Project Managers to create integrated project schedules, project documents, and implement the MDM system's architecture.

Acted as an Agile Scrum coach for the development of PowerBI Sales Dashboards from the Data Warehouse.

SaaS Vendor Selection and Implementation Partner at Old Republic Title (Remote)

Worked alongside the VP of Finance to conduct Financial SaaS selection, resulting in selecting Freshworks Workday and an implementation partner.

Consulting on SaaS Vendor Management Maturity at Old Republic Title (Remote)

Collaborated with executives and vendors to enhance communication, develop a roadmap, and deliver functionality, leading to substantial improvements in relationships and delivery.

Mentored an individual as a Scrum Master using Agile Kanban practices and presented a new status reporting framework for measuring progress and identifying portfolio risk.

Change Management Consultation at American Century Investments (Kansas City)

Collaborated with the Executive Vice President of Sales to transition to a new sales and compensation model.

Provided coaching on the ADKAR Change Management method, simplifying execution by decomposing ADKAR into Epics and developing User Stories.

Introduced Agile practices by creating a Kanban Board, enabling project delivery six months ahead of schedule.

Worked with the PMO to adopt the ADKAR Change Management Process, demonstrating the utilization of agile processes and principles for business units.

Program Manager at H&R Block (Kansas City)

Facilitated the transition from a 50-year-old custom mainframe application to Microsoft Cloud Azure.

Coached three teams on Scrum and Kanban methodologies, aiding the transition from Waterfall to Agile practices during software development.

Led teams with minimal Azure knowledge to develop a new cloud application, executing proficiently and delivering back-office functionality six months earlier than planned with zero defects.

Improved product delivery, quality, and employee satisfaction, becoming an SME and Coach for Agile and DevOps implementation teams.

Consultation on SAFe, Agile & DevOps at H&R Block (Kansas City)

Acted as Solution Train Engineer and Release Train Engineer (RTE) for Agile Release Trains (ART), mentoring executive managers and teams in transitioning to Agile practices.

Successfully convinced teams to embrace Agile methodologies, resulting in substantial improvements in throughput and quality.

Daugherty Business Solutions, Business Solutions Manager, Chicago, IL (10/2017 – 2/2019)

Program Manager at Walgreens

Led the transformation of three Distribution Centers (DC) and managed various business divisions (Acquisitions, Supply Chain, Operations, HR, and IT).

Collaborated with internal managers and vendors to develop a comprehensive Transformation Roadmap and detailed project plans, resulting in cost savings of $15 million by converting the DCs three months earlier than planned.

Project Manager at Walgreens

Simultaneously served as a Project Manager for IT components during the DC conversion, reducing downtime and achieving significant cost savings.

Agile Coach and Scrum Master at Ulta Beauty

Guided the Agile transformation at Ulta Beauty by mentoring department managers and coaching teams in adopting DevOps and Agile frameworks.

Successfully implemented Scrum and Kanban frameworks, enhancing throughput, reducing production defects, and achieving a 20% increase in business features within six months.

Played a pivotal role as a Scrum Master responsible for the pharmacy product delivery stream, ensuring compliance with policies and strategic initiatives.

Mentoring PMOs at Walgreens & Ulta Beauty

Mentored PMOs at both Walgreens and Ulta Beauty in transitioning from traditional IT planning and Waterfall SDLC to SAFe and Agile frameworks.

Delivered documented approaches for the SAFe Agile Framework, leading to improved team dynamics, quicker issue resolutions, and faster infrastructure changes.

Achieved significant improvements in delivering business features, portfolio roadmap, financial tracking, and resource management through SAFe implementation.

Independent Consultant (1/2016 – 10/2017)

PMO Director / Program Manager for DXC & State of Kansas (Topeka, KS)

Led a team overseeing a CMS initiative involving nine projects and a $54 million Medicaid transformation initiative in collaboration with the State of Kansas.

Successfully improved project quality and timelines, reducing assessment defects by 98% and implementing program management methodologies using the CMMI® for Services model, leading to enhanced client relationships.

Managed and coached project managers on handling offshore and remote resources, vendor and project management.

Led a team in developing and executing a plan for CMS Certification, ensuring compliance and meeting project requirements.

Global EPMO Consultant at CDK Global (Chicago, IL)

Collaborated with the executive transformation team to establish an Enterprise Portfolio Management Office (EPMO).

Implemented effective EPMO strategies for strategic planning, portfolio management, resource allocation, and project oversight. Identify $10 million in non-strategic projects and manage a lean business model initiative, resulting in $20 million in savings.

Mentoring Sr. Directors on Vendor Management at United Airlines (Chicago, IL)

Assisted in enhancing the partnership between United Airlines and DXC for a COTS product implementation.

Mentored senior directors and implemented the necessary Acquisition framework (utilizing CMMI® for Acquisition), significantly improving the relationship and leading to a three-year contract extension.

US Foods, Chicago, IL (7/2010 – 1/2016)

Manager (Initiator of PMO)

Spearheaded the initiation of the Project Management Office (PMO), suggesting effective program and project management enhancements resulting in implementing the SAFe Agile Framework and Atlassian suite of products like JIRA.

Received mentorship from the late Mike Beedle, a prominent figure in Agile methodologies, while implementing SAFe framework principles.

Accountable for directing the CIO and IT Leadership Team (ITLT) on SAFe portfolio and Essential aspects, leading Value Stream Management workstreams and Solution Train sessions.

Acted as Release Train Engineer (RTE) for the initial six Agile Release Trains (ART), steering the organization towards an 18-month rolling roadmap and implementing portfolio management.

Achieved a 20% increase in IT throughput and improved business relationships within the first year.

Project Manager for Data Warehouse and Business Intelligence Projects

Served as a business liaison for sales and financial reporting needs, managing multiple Agile Scrum teams for application development, including offshore resources.

Implemented Agile Kanban for architecture design and hardware implementation, resulting in a 30% throughput increase with zero defects.

Successfully transitioned the organization to an Agile methodology by adopting this model.

Nirak Group, Palatine, IL (2/2007-7/2010)

Led various business initiatives encompassing web development, software development, system development, and data warehousing.

Accountable for project scheduling, planning, communication, requirements gathering, technical specifications, process improvements, development, testing, deployment, and training.

Improved quality levels by 27% and reduced monthly cycle time by 30% while increasing throughput by 20% through lean management strategies and adopting the SAFe Agile Framework.

Harcourt Assessment, San Antonio, TX (4/2006-2/2007)

I managed a team of six project managers supporting 20 assessment products and an eCommerce website.

Oversaw a yearly development portfolio of 140 custom application projects with a $30 million budget, achieving a 100% completion rate for contractual obligations and providing executive visibility into strategic plans.

Ajilon, Detroit, Michigan (6/2004-4/2006)

Contributed as a PMO Consultant, developing and implementing processes in GM's manufacturing PMO to achieve CMMI Level Three certification.

Co-authored the Carnegie Mellon University CMMI Acquisition model.

Dolphin Group, Overland Park, Kansas (11/1996-6/2004)

Functioned as a Managing Director, responsible for proposal creation, estimation, vendor management, and leading a team of 12 project managers.

Directed a diverse project portfolio, including business process improvement, IT strategic planning, and execution of multiple projects.

IBM Global Services, Kansas City, Missouri (12/1995-11/1996)

Project Manager involved in the implementation of hardware and system software for 70 RISC System/6000 UNIX servers and over 3,000 desktops across 30 countries, completing deployment ahead of schedule.

Price Waterhouse Coopers, Kansas City, Missouri (2/1993-8/1995)

Managed a GAP analysis for SAP R3 implementation, documenting current business processes and identifying future requirements.

Led the migration of 12 global warehouses to SAP R3 MM/SD in a $40 million project.

EDUCATION

The University of Central Missouri, Warrensburg, Missouri

Bachelor of Science: Computer Information Systems

Skills

Project and Program Management

Agile, Scrum, SAFe Frameworks

Vendor Management

Change Management

Relationship Building

Team Leadership

Strategic Planning

Risk Mitigation

Communication

Resource Allocation



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