DENISE GAINES

Trammell Rd, Greenville SC *****

864-***-**** ad2mza@r.postjobfree.com

https://www.linkedin.com/in/e-denise-g-909a57199

PROFESSIONAL EXPERIENCE:

Regional Human Resource Manager, Promedica/Heartland Healthcare, Inc., 2016 – Present

Provide strategic business assistance to multiple locations regarding employee relations, organizational development, recruitment, benefits, exit interviews, compensations, and succession planning.

Maintains HR information system records and compiles reports from the database.

Implemented change management initiatives and training with district managers during the merger and recent reduction in the workforce in May 2018 and 2022.

Establish a diversity and inclusion strategy aligned with the company's goals.

Consult with employees regarding employee relations issues, including investigating cases that potentially violated company policy and facilitating appropriate resolution.

Provide coaching to managers at all levels of the organization regarding leadership development, performance management, and succession planning.

Create HR Metrics to evaluate HR programs' success and drive future initiatives.

Ensure compensation aligns effectively across the organization based on performance metrics, strategic planning and mapping, and budget integration.

Document insurance coverage, 401(k) contributions, and personnel transactions, such as hires, promotions, transfers, performance reviews, and terminations.

Facilitate the effective recruitment and selection of new team members utilizing established hiring tools.

Facilitate weekly and bi-weekly payroll processing and provides training for backup.

Oversee the communication and interpretation of the annual employee survey.

Review and support the performance evaluation process to ensure prompt and effective feedback for all Team Members and compliance and equity within the organization.

Develop and implement quarterly and annual recruitment strategies and knowledge of multiple recruiting sources. (ADP, Workforce, Kronos, PeopleSoft, Gusto, Lever, etc.)

Develop and implement recruitment and selection practices that ensure a diverse pool of candidates and workforce.

Participate in grievance hearings (EEO, ADA, W/C, FMLA, FLSA, and unemployment).

Senior Director of Human Resources, Greater Greenville Comm., 2002 – 2016

Designed an employee engagement strategy that improved morale, retained talent, and business continuity through multiple changes with the executive leadership team.

Implemented creative HR solutions to foster an engaging and positive working environment.

Delivered annual HR programs such as performance reviews, promotions, succession planning, and action plans resulting from employee and manager feedback.

Contributed to implementing programs that ensure a high-performing, collaborative, motivated, and diverse culture at the company.

Help drive organizational change, including adopting new technologies and integrating critical new growth businesses and workflows, staffing models, and organization structures.

Responsible for developing and implementing payroll operations policies to ensure the company follows all state and federal regulations.

Establish and implement adequate internal controls that significantly reduce the risk of misappropriation of company assets.

Successfully created, reviewed, and distributed various payroll reports to support financial projections, audits, HR reviews, and compliance issues

Performed and updated salary surveys and updated and wrote job descriptions for reward management. Solid working knowledge of employment laws and regulations (ADA, EEO, FMLA) and ability to identify employment risks.

Reduced payroll department error rate from 10% per payroll to less than 1% annually within 12 months and continually improved this metric for over ten years, saving more than $37,000 annually.

Planned and implemented talent management strategies, including workforce planning, business alignment, human resource reviews (HRR), recruitment and selection of key talent, succession planning, and knowledge transfer.

Ensured risk was mitigated by working with the Corporate Employment Law team. Cooperated closely with Labor Relations on resolving grievances and strengthening the company's relationships with its employees.

Responsible for HR policies and procedures, 941s, SC Revenue, 1099s, W-2s, and monthly, quarterly, and annual reports.

Performed and updated salary surveys and updated and wrote job descriptions for reward management. Solid working knowledge of employment laws and regulations (ADA, EEO, FMLA) and ability to identify employment risks.

Other Positions Held:

Adjunct Professor, Business and Human Resources, Bridgewater College 2000- Present

Human Resources Consultant (Small Business) 2015- Present

Human Resources Benefits Manager, St. Francis Hospital, OPS Department 1997-2001

Human Resources Manager, Piedmont Food Manufacturing 1992-1997

Professional Education:

Doctoral Degree- Business Management/ Specialization in HRM (Expected Graduation July 2023)

MA Degree – Human Resource Training and Development, Clemson University

MS Degree-Human Resource Management, Strayer University

BS Degree- Accounting, Strayer University

Society of Human Resources Management Senior Certified Professional (SPHR/SCP/PHR)

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