BETH L. JURMAN

* * ******** ****, ************, PA 19106

267-***-**** ad2mz9@r.postjobfree.com

Senior-Level Director

Business Process Implementation;

Information Technology; Enterprise Systems

Professional Profile

Leader in building Product based solutions to integrate in complex environment

Leader in implementing of high performing complex multi-tiered applications

Strategic planner of new business initiatives

Strategic Third Party Partnerships for integrated business modal solutions

Leader in building integrated cross-functional teams

Strategic partners for analytics, integrations, and data transformations for business growth

Strategic partner in strengthening Cybersecurity

Strategic partner in establishing and implementing policies and procedures for excellence

Agile Methodologies

Application Administration

Big data

Budget Planning, P&L

Business Continuity

Business Intelligence

Business Requirements

Call Center Operations

Case/Collections Management

Change Management

Cloud Technologies

Contract Management

Cyber Security

Data Analytics

Data Warehousing

Enterprise Application Systems

Enterprise Team Relationship Management

Incident Analysis

Microsoft SQL Server

Mobile device implementations

Operations/Production Support

Outreach through Social media

Payment and billing systems

Partner relationships

Product development

Product road-mapping

Programming Languages (C++/JAVA/SQL)

Project/Program/Portfolio Planning

Quality Assurance

RALLY/JIRA tools

Release Management

SAS integration

SAP tools

Service Level Agreements

Shared Services

Splunk

Strategic Planning Leadership

Taxonomy (smart searches)

Team building skills

Team Management

Telecommunications

Testing, Automation

Training

Vendor Management

Web application Content Management

Web Logic

Web/REST Services (XML/SOAP)

Areas of Expertise

Professional Experience

Centene Corporation; Delaware First Health Medicaid, Director Data Analytics and Reporting

Newark, DE

Provides strategic guidance and overall direction for analytical efforts supporting DE Medicaid

Establishes, plans, and administers the overall policies and goals of the data science and reporting functions

Partner with Corporate Enterprise for shared services and appliations

Aon Consulting & Insurance Services, an Aon company, Director of Product Development

Philadelphia, PA (12/2021 – 01/2023)

Equity Services practice leader

Manage strategic business initiatives within the Development Team

Drive and organize the product development, employee growth, and create cutting-edge technological solutions related to stock-based compensation.

Partner/Broker with vendors and shared services for client equity modals

City of Philadelphia, Senior Director EIDA, Enterprise Innovation Development Architecture

Philadelphia, PA (12/2020 – 12/2021)

Enterprise Application Management interfacing 28 City Departments

Architecture design and integration for SAS solutions for B2B solutions throughout the city

SAS service implementation for payment processing and payment management

Partner with Center of Excellence Third Party Consulting Agencies

City of Philadelphia, Department of Revenue, Director of Innovation and Technology

Philadelphia, PA (1/2017– 2020)

Support and maintain The City of Philadelphia multicultural, EOE work environment

Partner with vendor solutions for fiscal stability and success

Advance the Department of Revenue business model

Maintain and coach all partnerships between the technical, business, and operations

Strategize the replacement legacy payment processing system & ebilling system

Transformation toward third party platforms integrations

Unite vendor relationships to improve collaboration on City initiatives

Standardize/streamline processes and design for enterprise solution

Partnership with the public sector agencies

Social media outreach to

Comcast, Xfinity Home Sr Manager Program Delivery

Philadelphia, PA (1/2015 – 1/2017)

IOT SAS solutions

Lead dev-ops the Xfinity Home Security Platform Engineering

Manage partnering vendors for security devices

AWS and private Cloud Integration

Cigna, Group Claims Sr Manager Portfolio Planning

Philadelphia, PA (3/2013 – 12/2014)

Create innovations to improve the quality of delivery for business critical Group Claims Processing platform

Manage vendor technical consulting teams

Social media outreach

Manage Call Center

Quality Assurance

Independence Blue Cross, Informatics Quality Assurance Manager

Philadelphia, PA (7/2010-3/2013)

Manage all aspects of Teradata Data Warehouse implementations for all Independence Blue proprietary data.

Ensure successful quality control of a new Fee Management System (FMS)

Off-shore vendor management

otesting

Wachovia Bank International Payments, Sr QA Lead, Philadelphia, PA

(8/2006-7/2010)

Ensure successful quality control of a new Fee Management System (FMS)

Define and manage full test suite

Manage and test legacy data migration

Track post production success

Define next version requirements

Philadelphia Stock Exchange (PHLX), Automation Test Lead

Philadelphia, PA (1999-8/2006)

Lead automation tester for Philadelphia Options Trading System initiatives

Verify data integrity and performance of the PHLX quoting and Floor Brokerage systems

Create emulators

Production NOC support

Partner with other National Exchanges for calibration testing

Software Safety, Inc. @ AstraZeneca Pharmaceuticals, Quality & Compliance Officer

Wilmington, DE. (1997-1999)

AstraZeneca FDA regulation compliance

Implement ISO best practices/processes

Education

Master’s Degree (MA) Columbia University NYC NY Biochemistry/Education

Bachelor’s Degree (BA) University of Pennsylvania Philadelphia, PA Biochemistry

Bachelor’s Degree (BS) Colorado Technology University CO Computer Science

Certifications

Teaching Certifications Secondary Level Math and Science NJ/PA

ASQC Quality Assurance Software Development National

WICT - Women in Cable Telecommunications

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