JANNATUN NAEEM

Business Analyst / Subject Matter Expert

Cell: 929-***-****

Email: ad2mz2@r.postjobfree.com

PERSONAL PROFILE

Professional Business Analyst with strong business & technology experience in motivating and directing teams to achieve desired business goals. Highly effective in managing multiple projects within a defined budget, timeframe and scope of work. Experience in facilitating and documenting business requirements and translating them into effective User Stories.

TECHNICAL STRENGTHS

JIRA

SCRUM

AGILE

Waterfall

MS Paint

MS Visio

MS Word

MS Excel

DrawiO

Axure RP

PROFESSIONAL QUALIFICATIONS

●Business Analyst with an optimistic mindset to understand the As-Is and To-Be business process while serving as a Subject Matter Expert

●Experience working within the Software Development Life Cycle (SDLC) and ensuring all responsibilities were fulfilled in each phase

●Facilitated Joint Application Development (JAD) sessions with project stakeholders and IT team to gather, document requirement and translate them into User Stories

●Experience working with both offshore and onshore team members and assist them with additional clarification of the requirements and Acceptance Criteria

●Modeled the proposed application and functional workflow by using various UML diagrams and Wireframes that best meets user requirements and feasible for QA and Development team

●Experience in creating Test cases and assisting in User Acceptance Testing (UAT) sessions prior to going Live, and ensuring functionality does not have any bugs

PROFESSIONAL EXPERIENCE

Business Analyst Consultant –Charles Schwab, New York, NY

April 2022 – Present

Responsibilities:

●Lead JAD sessions with stakeholders, interviewed various business clients to analyze business requirements and recommended unique design technological improvements to teams business processes

●Utilize JIRA as the management tracking tool, planning, scheduling and defect tracking

●Manage the product backlog in JIRA and work with stakeholders to identify priority level for issues and features for current and upcoming release

●Experience in gathering and documenting business requirements and translating them into User Stories and creating Acceptance Criteria

●Participate and facilitate in a variety of Agile SCRUM ceremonies such as Daily Stand Up, Sprint Planning, Sprint Retrospective, Backlog Grooming and Sprint Demo to provide sprint status updates, reduce roadblocks and show current sprint progress

●Create project plans in accordance with project management framework standard and procedures, and identified ongoing issues and gaps within project plans to help eliminate future implementation issues

●Participate in several forms of User Acceptance Testing (UAT) to ensure project functionality is working as expected and that acceptance criteria’s are met, and track any bugs or defect that may arise

●Coordinate with both offshore and onshore teams, and work closely with development teams to ensure thorough understanding of the User Stories and Acceptance Criteria

●Experience in User Interface (UI) analysis with the business team to validate accuracy, and created variety of UML diagrams and Wireframes to assist with UI design

Junior Business Analyst – USAA, New York, NY

February 2021 – March 2022

Responsibilities:

●Scheduled and facilitated in a variety of Business requirement gathering sessions collecting and defining requirements and translating them into business functional design and user documentation processes.

●Translated Business user concepts, requirements, processes and ideas into a comprehensive Business Requirement Documents (BRD)

●Ensured project managers and overall technology team were up to date on project status by sending them weekly status report that outlines all the changes implemented in the current week

●Provided recommendations and advice to business groups on process improvement projects by analyzing business process flows and identifying changes based on need

●Worked closely with the Product Owner to ensure product backlog is well groomed and prioritized, and ready for development

●Coordinated weekly sprint review meetings with stakeholders to demo the features accomplished during the sprint

●Worked closely with the QA and Engineering team to provide additional clarification using UML diagrams and Wireframes to provide a visual understanding of the requirements.

●Ensured all documentation were up to date and completed, and understandable and accessible across the Business and IT Team

EDUCATION

The City College Of New York, Brooklyn, NY

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