Greg Stockton

ad2myt@r.postjobfree.com • 540-***-****

LinkedIn • Front Royal, VA 22630

Associate Director

Seasoned leader with comprehensive experience in leading all aspects of sales, strategic planning, team building and supervision, and customer success management for top-tier organizations.

Recognized for excellence in mentoring teams while ensuring a seamless customer experience. Adept at nurturing stakeholder relationships, ensuring product positioning aligns with market demands, and pioneering growth strategies that underscore corporate vision and goals. Demonstrated proficiency in planning, aligning priorities, scaling initiatives, spearheading process improvements, and cultivating high-performing teams. Highly valued for collaborative relationships and leading by example. Acclaimed for fostering global mission consistency and fortifying organizational branding. Proficient in risk management, project leadership, and optimizing training modules for optimal staff performance.

Areas of Expertise

Team Building & Leadership

Relationship Management

Training & Development Initiatives

Strategic Sales Management

Global Mission Consistency

Business Acumen

Project Leadership & Execution

Consultative Sales Techniques

Risk Management Strategies

Program Scaling & Expansion

Revenue Growth Strategies

Stakeholder Engagement

Market Research & Analysis

Promotional Sales Planning

Quality Assurance & Control

Project & Program Development

Customer Success Metrics & KPIs

Complex Issues Resolution

Process Improvement & Optimization

Career Experience

Classical Conversations, Southern Pines, NC 2015 – 2023

Product Pricing & Sales Director

Orchestrated training programs to enhance the skills of an 80+ member sales and regional coordinator team. Developed and executed sales strategies to align with corporate objectives, incorporating periodic promotional sales. Managed and updated the Shopify bookstore, ensuring accurate representation of products and alignment with current promotions. Provided comprehensive product and promotional expertise to customer service representatives, streamlining queries and bolstering team effectiveness.

Promoted from International Director to Product Pricing and Sales Director while delivering top-notch services.

Elevated revenue by growing seat value from $80.27 in 2017 to over $92 during 2020 - 2023.

Spearheaded training programs to foster a well-equipped sales force, resulting in optimized performance metrics.

Transitioned from a traditional cash and carry system to an integrated online bookstore model, bolstered by in-store sample displays, driving seamless order placements and enhancing customer experience.

Designed and implemented a unified ordering system with consistent pricing for Program Coordinators across 50+ countries, streamlining processes and ensuring pricing consistency.

Strategically fine-tuned product inventory while minimizing surplus stocks and safeguarding necessary sales margins, resulting in improved capital efficiency and reduced holding costs.

Classical Conversations, Southern Pines, NC 2009 – 2017

International Director

Headed program expansion efforts with keen focus on consistent annual revenue and reach growth across designated territories. Managed the recruitment and skill development of pivotal field leadership. Spearheaded initiatives to maintain global mission consistency and high-quality standards.

Achieved over 50% annual revenue and reach growth in designated areas, showcasing exceptional program leadership.

Amplified field leadership by 55% and doubled growth in designated territories, solidifying organizational strength.

Restrained field leadership turnover to under 10% in responsible territories, ensuring operational stability.

Elevated international program by more than 10% annually through strategic partnerships with country contacts.

American Red Cross 2008 – 2009

Manager of Aquatic Sales, Preparedness, Health and Safety Services Dept.

Oversaw aquatic program sales with keen focus on expansion and revenue enhancement. Administered and led training initiatives for the Aquatic Examiner Service to ensure aquatic quality assurance. Acted as the subject matter expert for Preparedness, Health, and Safety aimed at raising awareness and providing educational content, while ensuring programmatic consistency throughout the United States.

Elevated water safety standards and program development through consultative roles with both Red Cross chapters and external parties.

Recognized as a Subject Matter Expert and conducted interviews for prominent media outlets, boosting organizational visibility and establishing industry credibility.

Successfully collaborated with State Legislators to advocate for the inclusion of American Red Cross certifications, which are now recognized as preferred or acceptable qualifications for aquatic facility personnel, underscoring the value and rigor of the certification process.

Additional Experience

American Red Cross, Manager of Operations & Training, Preparedness, Health and Safety Services Dept.

Glynn Barclay and Associates, Certified Risk Evaluator

Education

M.Ed... – Physical Education

The Wichita State University, Wichita, KS

B.A. – Biblical Studies

Evangel University, Springfield, MO

Contact this candidate