Terri Knotts

La Pine, OR *****

ad2mxw@r.postjobfree.com

+1-541-***-****

Work Experience

Medical Records Clerk

La Pine Community Health Center - Pine, LA

December 2022 to Present

I process medical records request from outside provider and patients . Perform patients audits from insurance companies and data entry of all types to patients charts Administrative Telephone Operator

La Pine Community Health Center - Pine, LA

October 2020 to December 2022

Scheduling patient appointments, data entry, scanning documents for processing, checking patients in for their appointments, collecting insurance information Clerk

Outpost - La Pine, OR

December 2019 to July 2020

Cashier,customer service, checking in vendor orders. Sales Clerk/Cashier

Bi-Mart - La Pine, OR

June 1999 to September 2019

Position assists in merchandising, presentation and cleanliness of store. Work as a team with co- workers and management. Making sure our customers find what they are looking for and give them the best customer service during their visit. Operation of a Point of Sale terminal selling hunting, fishing and recreational tags and licence's.

Education

High school or equivalent

Pleasant Hill High School - Pleasant Hill, OR

September 1980 to June 1984

Skills

• Customer Service

• Customer Support

• Office Equipment

• Sales

• Communications

• Marketing

• Salesforce

• Front Desk

• Cashiering

• Management Assessments Customer Focus & Orientation -- Expert June 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share

• assignment/u006chgjrzxsv0js Sales Skills: Influence & Negotiation -- Completed June 2019 Using influence and negotiation techniques to engage with and persuade customers. Full results: https:// share.indeedassessments.com/share

• assignment/ej9i04g4slmrpopm Customer Focus & Orientation -- Expert November 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share

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• profile/775d029761cb4d00c83ae8f4424d8ace Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Call Center

• Customer Care

• Auditing (10+ years)

• Merchandising

• Data Entry

• Pricing

• English

• Medical records

• Medical office experience

• HIPAA

• Clerical experience

• Medical scheduling

• Microsoft Outlook

• Medical receptionist (3 years)

• Medical billing

• Epic

• Medical terminology

Assessments

Sales skills — Proficient

September 2020

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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