Michelle Jenkins
Wilmington, NC
*************@******.***
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Food Lion - Rocky Point, NC
March 2023 to Present
Run self checkout and customer service
Transportation Coordinator
BNSF Logistics - Wilmington, NC
December 2022 to Present
Research sales leads to contact manufacturers about shipping their freight Cashier/Customer Service
Kohl's - Wilmington, NC
October 2022 to Present
Seasonal cashier/customer service
Customer Service
The Home Depot - Wilmington, NC
April 2022 to November 2022
Handled online orders and customer service desk and refunds Assistant Manager
LITTLE CAESARS PIZZA / ELCEE, INCORPORATED - Rocky Point, NC December 2019 to April 2022
Handled opening and closing store. Bank deposits. In charge of ordering, inventory, training, hiring, scheduling, customer service, complaints, daily paperwork etc… Office Manager
Terminix - Wilmington, NC
May 2000 to September 2005
Payroll, deposits, scheduling, interviews, small claims cases, traveled to other districts. Daily paperwork and customer appointments
Pharmacy Technician
CVS Health - Wilmington, NC
February 1998 to June 2000
Filled prescription, customer service, ordered, stocked, Pharmacy Technician/Head cashier
Kerr Drugs Pharmacy - Wrightsboro, NC
January 1997 to April 2000
Filling prescription, stocking, opening and closing the store. Customer service handling insurance and doctor calls
Education
some college in Pharmacy
Cape Fear Community College - Wilmington, NC
April 1997 to May 1999
Skills
• Cold Calling (2 years)
• Upselling
• Customer Service (10+ years)
• Typing (5 years)
• Order Entry
• Cash Handling (10+ years)
• Phone Etiquette
• Cleaning Experience (2 years)
• Data Entry
• Telemarketing (2 years)
• Food Preparation (3 years)
• Administrative Experience (5 years)
• Assistant Manager Experience (4 years)
• Negotiation
• Computer Operation
• Retail Sales (3 years)
• Outbound Sales (Less than 1 year)
• Pharmacy Technician Experience (4 years)
• Office Management (5 years)
• Microsoft Outlook
• Research
• Freight Experience (4 years)
• Transportation Management
• Logistics (1 year)
• Office management
• Cash handling
• Customer service
• Freight
• Order fulfillment
• Retail sales
• Cash register
• Typing
• Sales
• Telemarketing
• Customer service
Certifications and Licenses
Food Handler Certification
certified caregiver
December 2022 to Present
I have taken the caregiver training
Assessments
Customer focus & orientation — Proficient
October 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.