Brenda Babcock

414-***-**** • ad2mvh@r.postjobfree.com • Milwaukee, WI 53221

Competent Accounts Receivable Specialist bringing 30 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Summary

Skills • Payment Management

• Closing Processes

• Audit Procedures

• Accounts Payable and Accounts Receivable

• Account Reconciliation

• Cash application

• Accurate payment posting

• Statement preparation

• Team Bonding

• Research and due diligence

• Strong client relations skills

• Payment posting

• Relationship building

• Till counting

• Month-end closing procedures

• Bookkeeping

• Process improvements

• General Ledger

• Billing experience

• Workflow Coordination

• Supply Replenishment

• Confidential Document Control

• Customer Relations

• 10-Key Proficiency

• Telephone Reception

• Mail Handling

• Business Correspondence

• Data Entry

• Memo Preparation

• Document Scanning

• Credit Checks

• Office Administration

• Multi-Line Phone Systems

• Inventory Supplies

• File Organization

• Administrative Support

03/2023 - 11/2023

Administration Assistant, Pritzlaff Wholesale Meats, New Berlin, WI Experience

• Organized and maintained files, including electronic records.

• Answered incoming calls in a professional manner.

• Provided administrative support to management team. Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.

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• Performed data entry tasks accurately within specified timeframes. Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.

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• Greeted visitors in a courteous manner and provided assistance when necessary.

• Assisted with special projects as requested by management team.

• Provided general clerical support as required by departmental needs.

• Greeted visitors or callers to handle questions or direct to appropriate staff.

• Responded effectively to sensitive inquiries or complaints.

• Provided secretarial and office management support while building cooperative working 03/2022 - 02/2023

Accounts Receivable Specialist/Administrative Assi, Elite Sports Clubs, Brookfield, WI

02/2021 - 02/2022

Administrative Assistant, Johnson Health Tech Co, Sturtevant, Wisconsin relationships.

• Directed customer communication to appropriate department personnel.

• Reconciled accounts receivable ledger to verify payments and resolve variances.

• Submitted cash and check deposits and generated cash receipts to record money received.

• Reviewed accounts on monthly basis to assess aging and pursue collection of funds. Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

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Identified, researched, and resolved billing variances to maintain system accuracy and currency.

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Prepared and mailed invoices to customers, processed payments, and documented account updates.

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Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.

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Developed and implemented strategies to improve collection processes and reduce overdue payments.

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• Monitored accounts to verify compliance with payment terms and schedules.

• Developed and maintained positive relationships with clients to maximize collections. Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

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Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

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• Managed and responded to correspondence and inquiries from customers and vendors.

• Followed up overdue payments and payment plans from clients to establish good cash flow.

• Interacted with customers by phone, email, or in-person to provide information.

• Completed clerical tasks such as filing, copying, and distributing mail.

• Delivered clerical support by handling range of routine and special requirements.

• Collaborated with various departments to complete assigned tasks. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

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• Processed incoming and outgoing mail and packages according to established procedures.

• Utilized office management software to record and track customer information.

• Supported staff on special assignments and ad hoc projects. Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff

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• Interacted with customers by phone, email, or in-person to provide information.

• Completed clerical tasks such as filing, copying, and distributing mail.

• Delivered clerical support by handling range of routine and special requirements.

• Collaborated with various departments to complete assigned tasks. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

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• Processed incoming and outgoing mail and packages according to established procedures.

• Utilized office management software to record and track customer information.

• Supported staff on special assignments and ad hoc projects. Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

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Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

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• Executed record filing system to improve document organization and management.

• Restocked supplies and placed purchase orders to maintain adequate stock levels. Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

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• Developed strategies to streamline and improve office procedures. Processed customer orders accurately and within agreed timeframes to meet service standards.

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• Volunteered to help with special projects of varying degrees of complexity. Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

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• Assisted coworkers and staff members with special tasks on daily basis. Facilitated timely delivery of special projects to meet organizational and departmental objectives.

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Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

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Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

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• Managed filing system, entered data and completed other clerical tasks. 02/2020 - 06/2020

Service Advisor/Administrative Assistant, Badger Trailer & Equipment/Thermo King, Sturtevant, Wisconsin

04/2013 - 03/2020

Accounts Receivable Specialist, CINTAS, Professional Uniform And Facility Services, Franklin, WI

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10/2009 - 04/2013

Assistant Manager, Visionworks, Greendale,

WI

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01/1990 - 11/2009

Assistant Head Cashier, Sentry, Franklin,

Wisconsin

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High School Diploma

Franklin High School, Franklin, WI

High School Diploma

Franklin High School, Franklin, WI

Education

And

Training

Additional

Information

Education And

Training

Proficient in

SAP

Ariba

Taulia

Coupa

CA

Additional

Information

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