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John DiNapoli Port Jefferson Station, NY 11776

ad2muf@r.postjobfree.com 917-***-****

LinkedIn.com/in/john-dinapoli-2b039bb

Accomplished Leader of Corporate Audio-Visual

15+ years’ success leading Audio-Visual production and engineering innovation for high-growth organizations Dynamic leader of large enterprise, corporate Audio-Visual practice. Possess the exceptional knowledge of the latest audio and visual components and equipment utilized in corporate events. Experienced event producer, department manager, technical director and implementation professional. Interface with executives, industry professionals and technicians. Offer the technical expertise and proven results in the delivery of outstanding productions. Areas of Expertise

• Live Corporate Event Production • Technical Standards • Audio Visual Architecture

• Cost Containment & Reduction

• Customer Service Excellence

• Continuous Improvement

• Policy Development

• Project Management

• Leadership Skills

• Efficient Problem Solving

• Project Implementation

• Product Development

Career Experience

Bri-Tech, Bohemia, NY 2018 - 2023

Corporate Audio Visual Division Manager

Building management systems for the corporate and large enterprise markets. Services include design installation and service of audio, video, security, lighting control, LED lighting, energy saving measures, energy management, video surveillance, remote monitoring and control via the internet and smart phones. Developers of Symbiant Automation Software, the leading application for Crestron and Lutron based control systems.

• Developed, generated and increased sales revenue to meet and exceed assigned sales targets.

• Established account strategies and oversaw administrative duties to ensure a high level of customer satisfaction.

• Developed proposals, negotiated contracts, closed sales and created marketing plans for contract accounts.

• Assisted with the planning of sales exhibits and attended applicable conventions, meetings and trade shows.

• Stayed up to date and informed of new products, services and other information of interest to customers.

• Checked competitive activity and developed new methods of retaining accounts and attaining new accounts.

• Determined customer requirements and expectations in order to recommend appropriate products and solutions.

• Contacted customers following sales to ensure ongoing customer satisfaction and resolve any issues.

• Leveraged industry relationships to develop sales strategies and new business in untapped market segments.

• Managed relationships with existing key accounts and renewed and upsold additional products where possible.

• Participated in business development and identifying new market opportunities and present solutions.

• Worked effectively with team and internal resources to manage time and develop presentation materials.

• Attended industry and association meetings as well as report on renewals, leads, new business and key accounts. CA Technologies, Islandia, NY 2014 - 2018

Associate Audio Visual Planner

CA Technologies is a global leader in enterprise technology software solutions. Most of the Global Fortune 500, as well as many governmental agencies around the world rely on CA to manage their business. Lead the delivery of advanced audio, visual, lighting and event management solutions and produce live and record events to drive internal and customer facing business value.

• Responsible for development and operational aspects of corporate AV solutions; including hardware, software, network, system integration, vendor selection, support, maintenance and flawless event execution.

• Executed C-Level Corporate AV events including CEO worldwide town halls, tele-presence meetings, offsite conferences, recorded functions and customer events.

• Led the AV activities for CA World, a customer user conference attended by 6,000+ customers and held annually at The Mandalay Bay Convention Center in Las Vegas.

• Implemented the latest in meeting technologies in the CA Executive Briefing Center in the New York City and Santa Clara customer centers to produce an immersive technology experience and drive sales execution.

• Partnered with leaders on AV initiatives to drive sales, revenue growth, increase productivity and reduce costs. John DiNapoli Page 2

• Led teams of AV engineers and contract resources across multiple global locations in the successful implementation, support and operation of AV assets.

• Managed the production of an annual worldwide awards event hosted from the US and India and broadcasted live to over 1,500 viewers. This included audio, video, media conferencing, lighting and real-time interactive response.

• Maintained and shared knowledge on the latest technologies available in the market, and tested and evaluated solutions for applicability within the corporation.

• Operated a best-in-class audio-video production studio in the Islandia facility, utilized for the creation of marketing videos, sales materials and social media content.

• Implemented next-generation digital sales teleconferences, demonstrations and trial solutions to enable inside sales teams to collaborate interactively with prospective customers. Comworx, New York, NY 2012 - 2014

Freelance Super Technician

Specializes in Business Communication Solutions, Cloud and Onsite Phone Systems, Contact Centers, Mobility, Call Recording and Archiving.

• Managed projects and directed electrical and communications contractors and technicians in the successful delivery of multiple projects.

• Installed and configured telecommunications and power equipment in cell sites and related systems, including the interpretation of engineering and construction drawings.

• Repaired cellular antenna and cable equipment utilizing electronic test equipment including cable testers, network analysis tools and radio frequency test equipment.

• Installed and tested power, fiber optic, cat 5/6 ethernet and low voltage cabling, exterior electronic cabling, conduit and cabinetry.

Corporate AV, New York, NY 2011 - 2013

Freelance Bid-Pal Technical Lead

Specialists in audio visual production services for corporate events, live streaming conferences and nonprofit events.

• Collaborated with management and business unit leaders to assess tactical and strategic WLAN capacity needs.

• Conducted site surveys with event management team, venue contacts and customers.

• Managed technicians during events, utilizing operational systems such as CRM and ERP to schedule resources.

• Developed, implemented and maintained policies, procedures, and associate training plans for WLAN administration, usage and disaster recovery.

• Documented the WLAN’s architecture, design, and layout, including protocols, standards and configuration.

• Designed and deployed high density mobile & wireless networks, access points, servers, routers, hubs, switches, firewalls, encryption, security solutions and other hardware.

• Conducted research on wireless products, services, protocols, and standards to remain abreast of industry.

• Conducted periodic security audits, including simulated sniffing, eavesdropping, penetration testing, and device settings.

Education & Credentials

Master’s Degree, Communication Arts, Emphasis in Media Management, New York Institute of Technology, New York, NY Associates Degree, Computer Science Graphic Design, Suffolk Community College, Selden, NY AV Technical Proficiencies: Digital Signage, Office 365 Video, IPTV, Wiring, Linear and Non-linear Video Editing, Audio, Lighting, Cisco Telepresence Management Suite (TMS), Cisco WebEx, Crestron, Meru WAP, Aerohive AP, BlueJeans, Skype for Business, Zoom, GoToMeeting, Lifesize, Media Site Software: Microsoft Office (Word, Excel, PowerPoint, Outlook), Office 365, Salesforce.com CRM, Oracle CMS/ERP, Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Final Cut Pro, Adobe After Effects Certifications: Shure – Microflex Advance Training Dante – Level 1 Certification; Planar - Clarity Matrix G3 LCD Video Wall System Certified Installer Training Course Polycom - Video Endpoints Sales Certification RPEOS100 & Technical Certification RPEOT200

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