Fayola Edwards

ad2mu2@r.postjobfree.com Mobile: 929-***-****

Personal Statement: Experienced in office administration and support in higher education, public sector and hospitality, accounting, research, strategic planning, and implementation. I am a highly driven individual, who is result-oriented, a great team player, problem-solver, a self-starter with keen interest in impactful community engagements.

PROFESSIONAL EXPERIENCE:

• Plan and schedule the work of the section to make maximum effective utilization of employees, equipment, and material within budgetary requirements

• Perform studies and prepare reports on the non-technical aspects of the department. Research and compile data and analyze moderately complex data and information.

• Independently handle projects as assigned, such as grants management, marketing, media programs, recruitment activities, etc. Undertake routine writing and editing assignments, generate correspondence for signature, maintain mailing lists and personnel files in the electronic personnel platform, assist in the onboarding of visiting and rotating trainees, and monitor expiration and subsequent renewals of program letters of agreement (PLA) between training programs and participating sites.

• Provides advanced, diversified and confidential administrative and management support to the Vice Chancellor for Graduate Medical Education (VCGME). Oversees and maintains the department’s calendar. Exercising discretion, applies informed independent judgment to help manage the VCGME’s time. Makes travel arrangements and prepares meeting agendas, record for and prepare minutes

• Manages the administrative activities related to Rutgers Health GME accreditation activities with management of meetings, preparatory sessions, and data cloud support for the VCGME and the individual program leadership. Provides direct support to the VCGME and the Institutional Administrator of GME for activities related to the Sponsoring Institution Accreditation activities.

• Provides administrative, analytical, computing and staff support for the office. Executes assignments and tasks requiring data collection, information gathering, analysis, data entry/retrieval, data base maintenance, and forms and graphics generation utilizing a variety of software packages

• Serves as a liaison between the department and administrative units such as Purchasing, Human Resources, OIT, Payroll, etc. Oversees and is responsible for payment of office bills, purchase requisitions, check requests, etc.

• Assists in the maintenance of the department’s budget; documents previous expenditures, compiles necessary data, and prepares justifications for projected expenditures. Is responsible for the payment of office bills, purchase requisitions, check requests, travel reimbursement, etc. and provides input to preparation of departmental budget.

• Conducts research and studies on assigned matters and prepares reports with background material, providing input and support for policy decisions and formulation.

• Updates and maintains administrative policies and procedures applicable to the department to maintain a stable, efficient and cooperative working environment. Analyzes complex information requests. Investigates and develops solutions to administrative problems, identifies and eliminates unnecessary practices.

• Ensures that staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs

Achievements:

• Represent the GME office on 2 GMEC Subcommittees – The GMEC Quality and Safety Committee and The GMEC Wellness Committee

• Liaison and budget analyst for the RBHS Chief Wellness Officer on the Sandra Gold Grant Circle Group New Brunswick, New Jersey

November 2021 -

Rutgers University (RBHS)

Senior Management Assistant

Fayola Edwards

ad2mu2@r.postjobfree.com Mobile: 929-***-****

project

• A member of the Suicide Awareness Steering Committee, charged with jointly planning special events across RBHS and RWJBH to increase awareness of suicide in healthcare environments

• With the support of the Institutional Administrator, executed the administrative groundwork and logistics for a successful inaugural launching of CANDOR – an engagement for organizational leaders who are committed to improving response to unexpected patient harm events

• Updated the Rutgers Health Institutional Policies and track changes in line with ACGME requirements

• Created instructional guides to document department and central office processes

• Onboard new department hire through a process I streamlined to ensure a smooth transition

• Assisted the Institutional Administrator in collating the graduation list for all the schools in Rutgers Health and in coordinating the production of the graduation certificates

• Introduced initiatives to promote teamwork, wellness and inclusiveness in the GME office

• Managed revenues received and dispersed including accounts receivable, accounts payable, payroll, audit, General Ledger reporting

• Reconciled cash dropped at all revenue generating centers

• Analyzed and prepared monthly financial statements and reported any variances to the concerned department heads

• Reconciled monthly bank statements

• Assisted with tax returns and corporate reporting requirements

• Assisted with G/L account reconciliation, budget preparations, inventories, monthly closings

• Performed follow-up billing and credit collection documentation and inform Financial Controller of any potential uncollected accounts

• Acted as Financial Controller as needed

Achievements:

• Reduced the turn-around time to prepare the monthly financial reports

• Implemented a system for tracking credit card payments

• Supervised and monitored the performance of (10) support staff and contracted workers and conduct appraisals

• Ensured that the filing system and highly confidential documents were organized and effectively maintained

• Prepared site reports such as Monthly Cash Flow Statement and general financial reports

• Monitored the Antigua Site budget

• Was responsible for the administration of the Examination process, prepare the Invigilation Schedule and performed duties as Chief Invigilator

• Maintained a system of accounting for Expenses, tuition, fees/income, payment plans, scholarships etc.

• Prepared draft submissions on a wide range of subject matters for Advisory Committee, Staff and other meetings

• Co-ordinated public lectures, seminars, workshops, conferences and social functions

• Monitored/processed incoming and outgoing mail in a manner to enhance speedy and efficient response, dispatching and distribution within the unit

• Prepared travel itineraries, accommodation, and transportation arrangements for visiting University Officials St. John’s, Antigua

June 2019 – July 2020

The Sugar Ridge Resort & Spa/ Mongoose Development Ltd Accounting Assistant

St. John’s, Antigua

January 2012 – May 2019

The University of the West Indies

Senior Administrative Assistant

Fayola Edwards

ad2mu2@r.postjobfree.com Mobile: 929-***-****

Achievements:

• Was Officer-in-Charge (Acting Head) of the Site from March – September 2018

• Served on the Human Resource Initiative Planning Committee, Human Resource Development Team, The Campus Council Planning Committee, The Coordinating Country Mechanism for the Global Fund Committee, The Louis Lockhart Scholarship Committee

• Instrumental in guiding our team in the preparation for initial institutional accreditation in 2013 and the accreditation visit

• Significantly improved tuition collections by introducing procedures for better record management and follow- up

• Improved the site’s communication strategies - Created a Facebook page, implemented google chat and arranged customer service and communication strategy training for staff

• Identified the challenges/weaknesses of the staff I supervised and conducted necessary trainings

• Managed the administrative operation of the Executive Office

• Provided personal administrative support to the General Manager

• Assisted in compiling the company’s Strategic Business Plan

• Prepared the monthly Guest Satisfaction Report and investigated adverse ratings

• Investigated and responded to guest complaints and requests for refunds

• Managed donations and sponsorship requests

• Represented the company at charity presentations

• Tracked guest reviews on various travel websites

• Lead a team of auditors in conducting Advisory Visits to businesses all over the island prior to the implementation of the country’s first the Sales Tax

• Performed desk and field audits of various businesses and entities, determined employers tax liability, and investigated filing statuses

• Reviewed the reports of junior auditors for coverage of law violations, mathematical and accounting accuracy and general content arrangement and soundness

VOLUNTEER EXPERIENCE:

• Support the Office of Student Conduct and Conflict Resolution Services by hearing cases of students accused of violating university policy, consider evidence and testimonies, determine culpability and impose sanctions if violations occur

• Consider appeals from students contesting the outcome of their disciplinary cases

• Review student applications and make recommendations for selection for a summer internship experience at a public service-oriented not for profit government office while expanding their knowledge and skills to engage as active citizens

St. Mary’s, Antigua

May 2007 – December 2011

The Jolly Beach Resort & Spa

Executive Assistant/ Customer Relations Administrator St. John’s, Antigua

April 2005 - May 2007

The Inland Revenue Department

Field Auditor

October 2022 – Current

New Brunswick, NJ

Rutgers University – Scarlet Honor Council & Hearing Board Hearing Board/Appeals Committee Member

December 2022 – Current

New Brunswick, NJ

Rutgers University – Summer Service Internship Program Selection Committee Member

Fayola Edwards

ad2mu2@r.postjobfree.com Mobile: 929-***-****

• Provide administrative support by screening calls, collecting onboarding forms, and directing employees to the appropriate department

• Reorganized the I-9 filing system under the direction of the Manager of Human Resource Services

• Participate in Open Houses and other recruitment events

• Assist the Talent Acquisition team by scheduling pre-employment health exams, preparing orientation schedules, and retrieving background check reports

• Process 15-20 hires each month by entering their data on HRIS and preparing their file to meet Joint Commission Standards

• Was an Assistant in scheduling Virtual Family Visits during the upsurge of Covid-19

• Lead the activities of the Board

• Help develop a new membership strategy and identify new opportunities to collaborate with members and affiliates that drive joint value, membership expansion and revenue growth.

• Test and evaluate membership engagement approaches to ensure each drives broad and active involvement/ participation in the association’s various programs and committees and alignment on key industry issues.

• Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics

EDUCATION:

Bachelor of Science – Accounting July 2004

Masters in Adult & Continuing Education July 2018

Certificate of Achievement: Project Management Professional Exam Prep June 2023 Mini – MBA January 2024 (est)

TECHNICAL SKILLS/ PROFICIENCIES:

Canvas, Rutgers Expense Management, Rutgers Travel Online Booking Too (SAP Concur), Rutgers Marketplace and Supplier Portal, New Innovations, NRMP, Rutgers Total Contract Management, OnBase- Hyland, Iqware/Adagio; PeopleSoft and Intro to SAPS; Banner Student Module, Finance Module, Human Resources Module and ARGOS, Class Scheduling; Red Cap; MBI; Orientation Management Software, Microsoft Office Suite, Microsoft Power BI, Adobe, video calling/conferencing, email management and various other applications.

October 2020 – Current

NJ, USA

The Institute of Management Accountants (Morris-Essex County Chapter) President

October 2020 – Current

Newark, NJ

University Hospital, Level I Trauma Center

Administrative Assistant

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