BRIAN KUTZ

630-***-****

ad2ms9@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Parts & Purchasing Manager

Alpha Distributors January 2003 - April 2023

● Managed the relationship between the company and PartsTown, overseeing all aspects of parts sales and inventory management for a $4 million business unit.

● Coordinated with dozens of PartsTown employees and management to ensure timely delivery of parts and high levels of customer service.

● Facilitated communication and served as the direct point-of-contact for employees in the shipping and receiving department, fielding questions and concerns and providing solutions to ensure efficient operations.

● Maintained strong relationships with customers, providing excellent service and ensuring high levels of satisfaction.

● Played a critical role in the success of the business unit, contributing to significant growth in sales and revenue over time.

Parts & Shipping Manager

Alpha Distributors January 1996 - January 2003

● Managed all aspects of the parts department, including inventory, shipping, and receiving of equipment, parts, and water filters.

● Played a key role in the company's growth by contributing to a 300% increase in sales over 7 years in the position.

● Oversaw the onboarding, training, and management of new employees as the company began to expand its workforce.

● Developed strong working relationships with suppliers, negotiating pricing and delivery terms to ensure timely and cost-effective delivery of parts and equipment.

● Implemented efficient inventory management strategies, reducing waste and optimizing part and equipment availability.

Inside Sales + Customer Service

Alpha Distributors January 1994 - January 1996

● Responded to incoming calls from service companies, food service providers, and service refrigeration companies, and assisted them with inventory checking, pricing availability, and freight quoting.

● Contributed to the company's success by helping it reach $3 million in sales in my first year.

● Assisted in stuffing envelopes for mailings and setting up service schools to promote the company's products and services.

● Managed Manitowoc warranty and ensured customer satisfaction with product warranty claims.

● Offered spec sheets and any other information required by customers to help them make informed purchasing decisions.