Oatavia Howard
Waco, TX *****
******************@***********.***
Work Experience
CSR - Customer Service Representative
RDI Corporation
November 2021 to Present
Assist in verifying applicants information and reviewing health information Driver
FedEx Ground
October 2019 to March 2020
Deliver packages to customers
Couier
Medspeed
January 2019 to October 2019
Transport specimen from clinics to the hospital
Data Entry Clerk
EMSI, INC - Waco, TX
May 2016 to January 2019
Enter clients information into the system
CSR
EMSI - Waco, TX
July 2015 to May 2016
Responsibilities
Contact applicants to obtain authorization form for medical records. Sales and Lending Associate
Ez Pawn - Waco, TX
May 2015 to August 2015
Responsibilities
Assist customers in obtaining the money they need by appraising their item and providing a temporary loan on the item
OSC Review
EMSI - Waco, TX
October 2013 to June 2014
Responsibilities
Load incoming records via cd and process those records. Skills Used
This job has allowed me to freshen up on my computer skills Tax Preparer
Prosperity tax - Waco, TX
January 2013 to April 2013
Responsibilities
Prepare tax returns
Scheduler
Emsi - Waco, TX
August 2012 to December 2012
Interview clients to verify if the would benefit or be interested in an in home visit. Tax Preparer
Prosperity tax - Waco, TX
January 2012 to April 2012
Responsibilities
Prepare tax returns
Customer Service Rep.
Atmos Energy - Waco, TX
October 2011 to April 2012
Inbound call center, process payment, reconnect, disconnect. etc. Assistant Manager
Family Dollar - Waco, TX
July 2011 to December 2011
Assist store manager in properly running the store. Tax Preparer (Seasonal)
Jackson Hewitt - Waco, TX
January 2011 to April 2011
Responsibilities
Prepare tax returns, answering tax related questions Accomplishments
Prepared numerous tax returns
Assistant Manager
Dollar General - Waco, TX
September 2008 to March 2010
Assist in interviewing and training new employees. Making daily bank deposits.
Greeting and assisting customers with any questions that they may have. Operating a cash register.
File Room Clerk
Central National Bank - Waco, TX
July 2008 to September 2008
Scan incoming documents and file those documents.
Data Entry Clerk
Manpower - Waco, TX
March 2008 to June 2008
Check the orders that were processed for that day. Input the orders that were processed for the day.
Staffing Supervisor
1 Source Labor and Staffing - Waco, TX
June 2007 to August 2007
Assist the customers in the application process.
Interview the customers.
Place the customers on a job assignment that would fit the needs of the customer and also the needs of the client.
Meter
Mailmax Direct - Waco, TX
August 2006 to November 2006
Put correct postage on mail and shipped mail.
Toddler Teacher
Children's First Learning Center - Waco, TX
April 2006 to June 2006
Educate Toddlers
Cashier
Michaels Arts and Crafts - Waco, TX
May 2005 to August 2005
Finalize the customers' purchases
Cashier
Sears - Waco, TX
October 2004 to December 2004
Finalize the customers' purchases
Education
HS Diploma in General
A J Moore Academy - Waco, TX
2001 to 2005
Skills
• Customer Service, Retail and some production
• Tax Experience
• Infant Care
• Typing
• Data Entry
• Toddler Care
• Store Management Experience
Certifications and Licenses
Certified Notary Public