Oatavia Howard

Waco, TX *****

ad2mrv@r.postjobfree.com

+1-254-***-****

Work Experience

CSR - Customer Service Representative

RDI Corporation

November 2021 to Present

Assist in verifying applicants information and reviewing health information Driver

FedEx Ground

October 2019 to March 2020

Deliver packages to customers

Couier

Medspeed

January 2019 to October 2019

Transport specimen from clinics to the hospital

Data Entry Clerk

EMSI, INC - Waco, TX

May 2016 to January 2019

Enter clients information into the system

CSR

EMSI - Waco, TX

July 2015 to May 2016

Responsibilities

Contact applicants to obtain authorization form for medical records. Sales and Lending Associate

Ez Pawn - Waco, TX

May 2015 to August 2015

Responsibilities

Assist customers in obtaining the money they need by appraising their item and providing a temporary loan on the item

OSC Review

EMSI - Waco, TX

October 2013 to June 2014

Responsibilities

Load incoming records via cd and process those records. Skills Used

This job has allowed me to freshen up on my computer skills Tax Preparer

Prosperity tax - Waco, TX

January 2013 to April 2013

Responsibilities

Prepare tax returns

Scheduler

Emsi - Waco, TX

August 2012 to December 2012

Interview clients to verify if the would benefit or be interested in an in home visit. Tax Preparer

Prosperity tax - Waco, TX

January 2012 to April 2012

Responsibilities

Prepare tax returns

Customer Service Rep.

Atmos Energy - Waco, TX

October 2011 to April 2012

Inbound call center, process payment, reconnect, disconnect. etc. Assistant Manager

Family Dollar - Waco, TX

July 2011 to December 2011

Assist store manager in properly running the store. Tax Preparer (Seasonal)

Jackson Hewitt - Waco, TX

January 2011 to April 2011

Responsibilities

Prepare tax returns, answering tax related questions Accomplishments

Prepared numerous tax returns

Assistant Manager

Dollar General - Waco, TX

September 2008 to March 2010

Assist in interviewing and training new employees. Making daily bank deposits.

Greeting and assisting customers with any questions that they may have. Operating a cash register.

File Room Clerk

Central National Bank - Waco, TX

July 2008 to September 2008

Scan incoming documents and file those documents.

Data Entry Clerk

Manpower - Waco, TX

March 2008 to June 2008

Check the orders that were processed for that day. Input the orders that were processed for the day.

Staffing Supervisor

1 Source Labor and Staffing - Waco, TX

June 2007 to August 2007

Assist the customers in the application process.

Interview the customers.

Place the customers on a job assignment that would fit the needs of the customer and also the needs of the client.

Meter

Mailmax Direct - Waco, TX

August 2006 to November 2006

Put correct postage on mail and shipped mail.

Toddler Teacher

Children's First Learning Center - Waco, TX

April 2006 to June 2006

Educate Toddlers

Cashier

Michaels Arts and Crafts - Waco, TX

May 2005 to August 2005

Finalize the customers' purchases

Cashier

Sears - Waco, TX

October 2004 to December 2004

Finalize the customers' purchases

Education

HS Diploma in General

A J Moore Academy - Waco, TX

2001 to 2005

Skills

• Customer Service, Retail and some production

• Tax Experience

• Infant Care

• Typing

• Data Entry

• Toddler Care

• Store Management Experience

Certifications and Licenses

Certified Notary Public

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