UCHECHI NKIRU UZOMA

Tel: +234**********

E-mail: ad2mqk@r.postjobfree.com

OBJECTIVES:

Seeking a position where i utilize exceptional hospitality skills and ability to provide prompt and courteous service to the guest in order to maximize the guest needs, satisfaction and to gain more knowledge and work experience.

PERSONAL DETAILS:

Nationality: Nigeria

Sex: Female

Date of Birth : 23 April 1989

Marital Status: Single

EXPERIENCE:

Kenken Global Resources

Post held: Sales Representative 2008-2010

Ritalori Hotel Nigeria

Post held: Room Service order taker 2010-2013

Swiss Royal Suite Nigeria

Post held: waitress 2016-2018

Crowne Plaza Hotels & Resorts Oman

Post held: waitress 2018 -2020

Apple Bite Hotel Lagos Nigeria

Post held: Hostess 2021 Till date

EDUCATION:

West Africa School Certificate 2007

Diploma in Hotel Management 2013-2016

PERSONAL PROFILE:

I am a hardworking individual who thrives at the chance of learning new skills having worked as a roomservice order taker, hostess and also a waitress for over three years have gained excellence communication skills and enjoy working with the public. I am a sociable person and easy to get along with. I am also willing to take on any necessary training to help me carry out my work well. Duties And Responsibilities of Waitress

Greet and Welcome guests.

Set up tables in accordance with restaurant policy . Take food and beverages order from guests.

Communicate order detail to the kitchen staff.

Observe guests and ensure their satisfaction with the food and services. Offer menu recommendations upon request.

Deliver checks and collect bill payments.

Thank the guests and wish happy return.

Duties and Responsibilities of a Hostess

Welcome guests to the restaurant

Manage reservations

Provide accurate wait times and monitor waiting lists Escort guests to assigned dining or bar areas

Greet guests upon their departure

Coordinates with wait staff about available seating options SKILLS

Ability to communicate in an appropriate professional manner with guest and other employees

Honest and trustworthy

Ability to show good example

Ready to work in challenging condition

Active Listener

Good Memory

INTEREST:

Travelling, Reading and learning new things that help to gain knowledge STRENGTH:

Positive attitude

Intellectual

Smart and hard working

Ability to accept challenges, quick learner

REFEREES : Available Upon request

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