Judith A. Zarzycki

***** ** ** **

Cooper City Fl.3330 ● ad2mpr@r.postjobfree.com ●

CELL: 305-***-****

Assistant Director/Office Manager with over 10 years experience

Self motivated, career oriented individual seeking a position that allows for career growth and development.

EDUCATION

Miami Dade Community College Business Administration

Hialeah Miami Lakes High School

WORK EXPERIENCE

Florida Department of transportation

August 2023present

Customer Service Analyst sun pass main office

Responsible for handling and maintaining sun pass accounts while providing the best customer service.

Replenish accounts per customers request, activate transponders and open new accounts, change information as needed by the customers .

Close and open accounts add vehicles to accounts and place new credit cards on file .

Close and reconcialate cash register and computer programs

Keep transaction notes for every transaction and update account trackers .

My Childs Dreams Learning Center – November 2001 – Present

Assistant Director / Office Manager

Responsible for the operations and leadership, manage daily activities, Assist in all classrooms as needed, train, encourage and mentor teachers and aids, maintain rapport with parents, handle tours and marketing, prepare budgets and annual reports, hire, train and evaluate teachers, record keeping students and personnel, weekly payroll and accounts payables.

Washington Mutual Bank – September 2000– November 2001

Customer Service Manager

Responsible for managing the branch’s office to meet financial services, implement strategies to achieve goals, ensure offices compliance with operating policies and procedures, recosiliate tellers outages, handle banking transactions when needed.

Bed Bath & Beyond January 2000 – September 2000

Department Manager

Hired, trained, supervised up to ten employees per shift.

Product merchandising,stock inventory and control. Cash control and accountability, customer service, daily records and bookkeeping.

Parade Of Shoes August 1993 – December 2000

Store Manager

Oversee all store operations, employee hiring, scheduling, corrective actions, cash office personnel, front end personnel and receiving. Budget planning and adjusting sales plan

SPECIAL SKILLS

Proficiencies

Microsoft Word, Microsoft Money, Power Point, 45 hour childcare training certification, First Aid,CPR,

Notary public, excel

Languages

Fluent speak & write English and Spanish

Fast learner and detail oriented individual Flexible person who adjust easily to change Excellent interpersonal and people skills Strong analytical and problem solving capabilities Ability to function in high volume, deadline oriented environments

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