Francisco Do Amaral

Logistics Manager

774-***-**** ad2mod@r.postjobfree.com Worcester, MA 01602

CAREER OBJECTIVE

Devoted individual experienced in navigating city streets, providing excellent customer service, and working independently. Possesses a valid driver's license, an excellent driving record, and a reliable vehicle. Skilled in multitasking, communication, and problem-solving with a friendly and professional demeanor. SKILLS

GPS and Route Planning Time Management Route Management Customer Needs Assessments Map Reading Skills Route Logs

EXPERIENCE

WAREHOUSE DELIVERY DRIVER, Revere, MA

RCA Transportation, July 2023-Present

• Maintained accurate records of deliveries, pickups and tracking numbers.

• Ensured timely pick-up and delivery of goods while adhering to safety regulations.

• Efficiently loaded merchandise onto trucks using pallet jacks or forklifts as needed.

• Monitored fuel levels throughout the day to ensure adequate supply for deliveries.

• Responded quickly to any changes in delivery schedules or requests from customers. DRIVER, Boston, MA

Lyft, December 2018-July 2023

• Provided exceptional customer service by answering questions about product or services offered.

• Utilized GPS and online map tools to optimize delivery routes. OWNER/OPERATOR, Manaus, Amazonas/Brazil

SushiSpeto, August 2013-October 2018

• Prepared staff work schedules and assigned specific duties.

• Provided friendly and engaging customer service to internal and external customers.

• Reviewed financial statements, sales reports, and other performance data to measure productivity.

• Resolved conflicts between employees in a professional manner. ASSISTANT BUYER, Manaus, Amazonas/ Brazil

Procter and Gamble, December 2015-June 2016

• Assisted in establishing buying policies that minimized risk while optimizing value for money spent.

• Monitored procurement logistics to identify and address buying process issues.

• Negotiated and secured favorable pricing from vendors for the purchase of materials, supplies, and equipment.

• Collaborated with vendors to accommodate inventory benchmarks.

• Collaborated with vendors to obtain and develop desired products.

• Consulted with store and merchandise managers about budgets and goods to be purchased.

• Compared transportation options to determine most energy-efficient options. LOGISTICS MANAGER, Manaus, Amazonas/brazil

Skyline Blue, November 2014-November 2015

Reviewed invoices, work orders, consumption reports, and demand forecasts to estimate peak performance periods and issue work assignments.

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• Resolved problems concerning transportation, logistics systems, imports, and exports, and customer issues.

• Implemented specific customer requirements, internal reporting, and customized transportation metrics.

• Examined invoices and shipping manifested for conformity to tariff and customs regulations.

• Monitored progress on shipments and updated customers on delivery status. KEY ACCOUNT COORDINATOR OF AIR AND SEA OWNER, US

Geodis Wilson Brasil, January 2010-October 2014

• Communicated and collaborated with internal teams to meet key client needs. Resolved customer complaints quickly and efficiently by providing accurate information and following up with appropriate action steps.

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Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.

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• Determined price schedules and discount rates.

• Developed and maintained relationships with key accounts to ensure customer satisfaction.

• Developed comprehensive plans for managing accounts efficiently and achieving desired results.

• Negotiated agreements with key accounts to secure preferred pricing and terms. EDUCATION

DIPLOMA IN LOGISTICS, Manaus, Amazonas/Brazil

Universidade Luterana do Brasil, December 2009

A DALE CARNEGIE COURSE TO LEARN HOW TO ENCOURAGE AND IMPROVE LEADERSHIP., US

January 2009

LANGUAGES

Portuguese

Native

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