PROFESSIONAL EXPERIENCE

Billing Specialist January 21, 2021 – Present

Fisher & Phillips LLP Atlanta, GA (Remote)

Expertly prepare prebills within Prebill View Manager, optimizing paperless billing, eBilling, and email delivery.

Facilitate the final invoicing process by efficiently pushing data into Aderant/CMS.

Manage the seamless uploading of invoices through various third-party websites, including eBillingHub, Legal Exchange, and Counsel Link, ensuring compliance with all client platforms.

Proficiently manage spreadsheets to support e-bill clients and attorneys from various states, providing robust tracking and reporting functionalities.

Conduct daily client, staff, and attorney communications, demonstrating exceptional interpersonal skills and a commitment to addressing billing and appeals promptly.

Billing Specialist March 2016- June 2020

Waller, Lansden, Dortch & Davis, LLP Nashville, TN

Effectively managed daily communications with clients, staff, and attorneys, demonstrating excellent interpersonal and problem-solving skills to address billing inquiries and appeals promptly.

Expertly generated prebills through the utilization of Prebill View Manager, facilitating paperless billing, eBilling, and traditional mailing choices to accommodate client preferences.

Ensured accurate and timely invoicing by pushing data into Aderant/CMS, maintaining a high level of attention to detail.

Demonstrated expertise in managing the upload process to various third-party websites, including eBillingHub, Legal Exchange, Counsel Link, and others, guaranteeing compliance with diverse client platforms.

Maintained detailed spreadsheets for all e-bill clients, offering comprehensive tracking and reporting capabilities, contributing to data accuracy and transparency.

Electronic Billing Coordinator March 2014- June 2016

McElroy, Deutsh, Mulvaney, Carpenter Morristown, NJ

•Proficiently coordinated daily communication with clients, staff, and attorneys, showcasing strong interpersonal and issue-solving abilities to promptly address billing inquiries and appeals.

•Proficiently created prebills using Prebill View Manager, enabling paperless billing, eBilling, and traditional mailing choices to cater to client preferences.

•Ensured the precision and timeliness of invoicing by inputting data into Aderant/CMS, upholding a meticulous attention to detail.

•Oversaw the upload process to various third-party websites, including eBillingHub, Legal Exchange, Counsel Link, and others, to ensure alignment with diverse client platforms.

•Maintained comprehensive spreadsheets for all e-bill clients, providing in-depth tracking and reporting capabilities that contributed to data accuracy and transparency.

Billings & Collections Manager February 2006 - March 2014 Kern, Augustine, Conroy & Schoppmann Bridgewater, NJ

Oversee daily communications with clients, staff, and attorneys regarding billing, accounts receivables, and payables.

Manage the process of entering new clients, updating Excel retainer/intake spreadsheets, and placing alerts on all clients.

•Assumed leadership of the Accounts Receivable department, overseeing the application of invoice payments for both the New Jersey and New York offices.

•Administer the scanning of all checks, intakes, retainers, and credit card information.

•Efficiently process all credit card payments for retainers and monthly payments.

•Conduct a thorough review and correction of all billings for clients in both offices, ensuring the proper application of all expenses.

•Proactively troubleshoot various billing issues with clients and attorneys on a daily basis.

•Collaborate with collection companies by providing comprehensive client information, including all supporting documents such as retainers, intakes, credit information, and all billings to date.

•Maintain and update spreadsheets for Federal Express and Westlaw expenses.

•Develop and manage financial workbooks for the New Jersey and New York offices.

•Carefully review all final billings and distribute them to clients via mail or email on a monthly basis.

•Finalize all monthly billing activities and provide a breakdown of attorney hours to the Chief Operations Officer.

•Managed and maintained spreadsheets for the managing partner which included a detailed breakdown of billed fees.

Jo Ann L. Plough

Technical Skills

Microsoft Office Suite

Aderant/Total Office

PBV Paperless Program

CounselLink

eBillingHub

Legal Exchange

Expertise

Electronic Billing

Accounts Payable / Receivable

Collections

Timeslips

Data Entry

Education

BACHELOR’S DEGREE

Accounting

Kean University

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