Shontaye Brazil

**** ******** **.

Montgomery, AL 36116

ad2mmh@r.postjobfree.com

334-***-****

Education

High School Diploma 1993

CENTRAL HAYNEVILLE HIGH SCHOOL Hayneville, AL

Studies in Social Work 2004 – 2006

TROY MONTGOMERY (TSUM) Montgomery, AL

Medical Billing and Coding

JES Health Services LLC. Montgomery, AL. June-July 2020 Experience

Shipping Specialist Hyundai Mobis Alabama 2016- Present I manage daily shipping planning for Instrument Panel parts and bumpers to and for manufacturing of Hyundai and Kia automobiles. I communicate with the shippers (forklift drivers) and customers (suppliers) daily. I assist our customers with any, and all modifications to shipment schedules, all while providing it accurately and timely. I set up daily shipping plans with updates requirements and inventory. I determine the necessary inspection quota prior to shipping. I manage all shipping documents, investigating discrepancies, and review packing slips for each shipment for errors. I set up and manage training documents assuring that the team members are adequately trained to perform duties assigned. I report daily to management. I conduct weekly safety walks in the Assembly Department with volunteers to observe, report, and track unsafe conditions and behaviors, and assist with new team member orientation. I am responsible for departmental purchasing through VAATZ and maintaining the department budget. I am responsible for training, time, and attendance for our temporary staff until they are offered full time employment with the company. I offer advisement to the HR Department on the temporary staffing. I assist with interviews of new team members. I conduct evaluations for utilization of plans in our storage area for incoming parts local and overseas. I oversee and manage the day-to-day schedules of shipments to and from suppliers. The shipments are documented daily, with any changes being authorized by myself. I communicate and document repairs, and daily maintenance of the forklifts and tractor trailers. I submit daily reports to the carrier companies and department management. I assist with providing new team members with company identification allowing them to enter the property and various buildings and authorized areas. Conducted safety walks weekly with my Department Manager. I along with the Manager. determined if anything or anyone was or wasn’t in compliance with and safety procedures and policies.

Quality Inspector, Forklift Operator, Receiving Clerk Hyundai Mobis Alabama 2005 - 2016

I was responsible for assuring that the manufactured product is made and assembled correctly prior to being shipped to the customer. More importantly, I found and corrected faults ensuring better finished products for the consumer and customer. I also Identified problems and worked on approaches to solve them with other team members, supervisors, and management. Prior to transferring to the Quality Department, I was a Logistics Team member for eight of the eleven years employed at Mobis Alabama. I was a line feeder, a receiving clerk, and a certified forklift operator/ driver. I performed daily rack inventory and maintained and reported safe or unsafe rack conditions. I used the SAP computer system daily by updating the inventory data, after sustaining daily inventory counts. I created GRs for items received which included parts for production and assembly. I was also Receiving Clerk. My responsibilities included checking incoming packages and shipments daily. I utilized the SAP system to accurately maintain inventory. I maintained a well-organized stock area and shipments were verified by scanning the barcodes to store information into the system. I am responsible for departmental purchasing through VAATZ and maintaining the department budget. I am responsible for training, time, and attendance for our temporary staff until they are offered full time employment with the company. I offer advisement to the HR Department on the temporary staffing. I ensured all requirements for our equipment were met for daily use and activities. Evaluations were done weekly of all security documents and reports for improvements and developmental purposes. I coordinated purchases needed to ensure team members had adequate supplies, equipment, and conducting inventory weekly.

Customer Service Representative Lead OSI Outsourcing 2002

- 2005

I was responsible for acting as a liaison between the company and its customers. I assisted with complaints, payments, and payment arrangements, account questions, and cancellations. My primary responsibility was to assist and train Customer Service reps in resolving customer complaints, payments, payment arrangements, account questions, and cancellations. I also trained Customer Service Reps with BellSouth, Direct Tv, Medicare and Medicaid. Reps were trained to greet customers warmly and professionally over the phone to ascertain problems and reasons for calling. I acted as a company gatekeeper and suggested solutions to customer account issues. Mt team held an overall score of 98 for outstanding customer service and support for 18 months. The award was earned due to being well educated on issues of service and benefit plans.

Scheduling Coordinator Greil Memorial Psychiatric Hospital 1998 - 2002 I assisted in managing the Finance Director’s daily activities, from monitoring her calendar to performing administrative duties as well as manage office needs and working with the Finance department. I coordinated counseling sessions with patients, their families, caretakers, and or guardians regarding healthcare and services throughout the statewide psychiatric facilities. I accomplished this in person, telephone, and correspondence. Detailed decisions were explained by using extensive knowledge and training provided by Mental Health. This was not limited to services, benefits from Medicaid and Medicare, processing of the claims per patient, and vital information needed to assist the patient. I assisted with program eligibility not limited to Medicaid, Medicare, SSI benefits, and any medical coverage available to assist the patient. I initiated appeals and resolved errors that occurred while attempting to obtain benefits for patients.

Scheduled supervisor/staff member time based on knowledge of preferences and current com- mitments. Prepared meeting binders for scheduled meetings and events. Maintained effective office systems (files and report automation), travel procedures (including reservations and itinerary), and communication on special procedures. I assured patients and their caretakers, family members, and guardians were provided benefits and representation rights and responses to any miscellaneous inquires via technical correspondence. Ant legal provisions, administrative practices related to the patient’s healthcare were explained thoroughly to the patient.

I served as The Assistant Outreach Coordinator assisting patients with housing at group homes or any available facility that would allow the patients to still receive mental care and able them to live independently if their health allowed.

Screened publications, directives, correspondence, etc., and brought items of significance from those publications to the attention of service line leadership. Trained new office staff with the tools needed to be successful in their future careers with Greil Hospital or any employment. I planned conferences, meetings, and seminars, notifying all participants of the itinerary. I assisted patients with their Medicaid and or Medicare accounts. I ensured they were paid in a timely manner. Claims and billing were prepared and reviewed for accuracy. I was responsible for all calls and emails to staffing, or letters to patients I was able to assist them with payments and or payment plans. I was also the Switch Board Operator. I screened all emails, visitors, answered all calls and questions. I am proficient in Word, Excel, and PowerPoint and MS Office Suite

Edited letters, composed letters and reports, reviewed correspondence for accuracy and com- pleteness, prepared public presentation outlines, and developed standard or form letters and re- plies to inquiries.

References

Alycia Thomas 334-***-**** Terrence Hosea 334-***-**** Shun Hunt 334-***-**** Joe Powers 334-***-****