LAUREN THOMPSON

** ***** ****, *** ****● DANBURY ●CT●06810

914-***-****● ad2mjq@r.postjobfree.com

EXECUTIVE SUMMARY

Highly motivated, reliable, trustworthy, well-rounded individual seeks to build on the solid foundation of knowledge gained from working in a wide array of fields. Computer literate, self-motivated and performance driven, I am committed to finding an exceptional institution to call my professional home.

WORK EXPERIENCE

Patrina Beauty PMU Service, Beauty enhancement specialist

March 2019-Present, White Plains, NY

Provide consultations and services for hair micropigmentation tattoos and lip blushes.

United Cerebral Palsy of NYC, Resident program specialist

June 2015-October 2018, Bronx, NY

Provide care and assist mentally ill individuals with activities of daily living.

Administer prescribed medications to these individuals.

Direct Sales Associate

Spectrum – Queens, NY

July 2017-December 2017

Perform door to door sales of spectrum cable services which includes TV/Internet/phone.

Meeting of monthly quota and attending to customer concerns.

Jamaica Constabulary Force, Police Officer

May 2009-May 2013, Jamaica, W.I

Patrolled designated areas in the city to preserve law and order.

Prevented and discovered the commission of crimes.

Maintained awareness and spread alert for wanted suspects, known criminals, stolen property, missing people, traffic and crimes in progress.

Issued warning and citations to violators.

Secured public events and rallies.

Provided ceremonial escorts of the Prime Minister, Governor General and Foreign Ambassadors on government functions.

Pan Jam Communications, Store Manager

December 2008-May 2009, Jamaica, W.I

Completed inventories of store supplies on a monthly basis.

Completed weekly schedules for employees.

Allocate employees’ work assignments.

Enforced coordination of policies and procedures.

Maintained daily records, balanced cash receipts and reconciled bank statements.

E. Services Group Limited, Quality Analyst

March 2008-November 2008, Jamaica, W.I

Evaluated both verbal and written customer contacts.

Participated in designing quality monitoring formats and quality standards.

Reviewed phone calls and emails of Product Support Agents for accuracy.

Coached Product Support Agents in providing superior customer service.

Jobquest International Limited, Programming Manager

January 2007-February 2008

Assigned responsibilities included the planning and supervising of human resource management and training programs in state agencies.

Dehring Bunting & Golding Merchant Bank, Bank Teller/Customer Service Rep

September 2006-December 2006

Accepted retail and/or commercial deposits and loan payments.

Processed checking and savings account withdrawals/deposits.

Bought and sold currency from vault as needed.

Balanced cash drawer in accordance with bank’s regulations.

Processed credit card cash advances.

Assisted in ordering, receiving, verifying and distribution of cash.

Assisted customers in accessing personal safety deposit boxes.

EDUCATION

Guy’s Hill High School, Jamaica, W.I

September 1997- June 2002

-Achieved High School Diploma

REFERENCES

Available upon request

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