David Yee

(***) *** - **** ad2miw@r.postjobfree.com San Francisco, CA

SKILLS

●Prior Mass transportation Operating and Monitoring experiences

●Team-Oriented, Leadership, Communication, Collaboration

●Experience in analyzing the real-time data

●Knowledgeable in traffic laws, regulations, and procedures of mass transportation ● Organizational recruiting, training, and safety review

Work Experience

FLOWER COMPANY, May 2021 until present

Flower Company, San Francisco, CA

●Courier/Driver to pickup product line from depot, follow company app to deliver to client list generated daily for AM, MID and PM shifts scheduled for specified time windows.

TRANSPORTATION CONTROLLER, 2005 - 2021

San Francisco Municipal Transportation (MUNI), San Francisco, CA

●Monitoring Municipal transit computer system in real-time data and making recommendations as necessary.

●Coordinating with relevant personnel to resolve breakdowns, safety issues, disruptions, and computer failures in a timely manner.

●Analyzing operational information, including road and service maps, video image displays, graphical text data, icons, and transportation modes and symbols in written/digital formats.

●Communicating visual or graphic information from the TMC display wall; listening to and verbally interpreting multiple-information sources; verbally conveying all information clearly and succinctly in person, via telephone, radio, and through computer system applications.

●Preparing reports and correspondence, including incident reports, notifications, research regarding incidents and complaints; maintaining reports and records to ensure compliance with all federal, state, local and departmental policies and procedures.

●Determining the Transportation agent's incident reports, notifications, complaints and documents properly.

ACTING RAIL MANAGER, June 2010 - August 2010

San Francisco Municipal Transportation (MUNI), San Francisco, CA

●As an assistant superintendent, managed Cable Car Division, Metro Green, and Station operation.

●Incharge and developing goals for LMC (Line Management center), including workforce staffing, planning, training, and budgeting.

●Supervises, trains, evaluates and assigns work to staff by instructing staff and other personnel to comply with rules and procedures, policies, regulations, practices, and equipment/vehicle use.

●Leads meetings and coordinates with other management staff in Planning,

Developing/Performance Evaluations, and interpreting/implementing policy. This includes implementing the smooth operation of daily, routine and special events.

●Coordinates and take appropriate actions to restore and respond to emergencies by deploying personnel and handles emergencies, accidents, or service delays.

●Participates in public relations activities and provides information to internal and external divisions, community groups, and the general public.

TRANSIT SUPERVISOR, 1997 - 2005

San Francisco Municipal Transportation (MUNI), San Francisco, CA

●Perform transit service schedules and analyzes traffic and passenger data to identify schedule problems and report the information to appropriate personnel.

●Coordinates with members of the public and other agency representatives on various matters; listens to customer complaints and takes appropriate courses of action, and directs traffic as needed.

●Experienced using computer applications such as Trapeze, DriveCam, NEXTBUS, and TransitSafe to monitor, report, and research accidents/incidents/violations.

●Supervises the activities of transit personnel; ensures that the department rules, policies and procedures are followed by subordinate personnel.

TRANSIT OPERATOR 1992 – 1997

San Francisco Municipal Transportation (MUNI), San Francisco, CA

●Perform inspection of the transit vehicle in accordance with federal and state laws and departmental regulations to ensure it is functioning properly.

●Conducts a post-operational inspection of the outside of the vehicle to detect defects and body damage, broken windows, and graffiti.

●Safely navigates the vehicle through traffic along assigned routes, under various environmental conditions, in accordance with San Francisco traffic laws and departmental regulations.

●Responds to customers' questions regarding routes, directions, fares and transfers.

CERTIFICATE

●DMV Certified Examiner

●Department of Transportation Certified Transit Trainer

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