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Business Intelligence Program Manager

Location:
Playa del Rey, CA, 90293
Posted:
January 10, 2024

Contact this candidate

Resume:

M H

Mobile: 310-***-****

Playa Del Rey, CA *****

ad2mhp@r.postjobfree.com

OBJECTIVE

Looking for Business Intelligence consultancy, BI Analytics, dashboards, metrics, data warehousing, data science, Technical PM/Director/Lead/Program Management opportunity.

EXPERIENCE

Experience:

Client: Boeing – Employer: Infotree Global – 02/2023 – 05/2023 - BI System Engineer, Long Beach, CA

•Designed & developed Analytics Dashboards, using Tableau.

•Designed Dashboards to provide information and enhance decision making on complex data.

•Created MTBF, MTTR, MTTA, and MTTF baseline/ benchmark Reports.

•Created Maintenance, Reliability and Failure metrics to provide information about the condition of the equipment’s and the effectiveness of maintenance strategies.

Client: Salesforce - Employer: Aditi Consulting -06- 2022 – 01/2023 - Program Manager/Tableau Consultant, (Remote) San Francisco, CA

•Working with Security Team, to ensure that security is addressed at the very beginning and throughout the development life-cycle. Utilizing Tableau, Python

•Designed & developed Analytics Dashboards, using Tableau.

Client: Autodesk - Employer: Akraya - 10- 2021– 5- 2022 - BI Engineer, (Remote) San Francisco, CA

•Managing, designing, and developing the business intelligence analytics reports, dashboards, metrics for the organization using SAP HANA, Power BI, OBIEE (Oracle Business Intelligence Enterprise Edition), Power App, R, and Tableau

•Provided Strategy & added POC (Proof of Concept) to provide the most feasible Analytics solution for the organization.

•Transitioning the Reports and Dashboards from Qlik View to Power Bi & Power App, and Tableau.

•Utilized Power Automate flow and Power Apps to build custom apps and to automate repetitive tasks.

•Scheduled Maintenance was planned outside of normal business hours as a part of maintenance activity.

•Facilitated Scrum & daily stand-up meetings with Jira.

Client: The Human Condition - Sep 2020 – October 2021 – Program Manager/Technology Consultant for newly launched digital publishing platform. (Remote) San Francisco, CA

•Consulted on overall technological architecture including content management system (CMS) Facilitated Scrum & daily stand-up meetings, with Jira, database, and additional software implementations, including analytics.

•Project management and supervision of 3rd party IT and software development vendor ensuring effective implementation of technology and product roadmap.

•Managed projects using the agile methodology. Identified and removed impediments. Organized and facilitated project planning, reviews, retrospectives, sprint and release planning, demos, and other meetings. Assisted with product backlog maintenance.

•Technologies including WordPress CMS with customization, MySQL, Google Analytics, Power Bi, Tableau, Microsoft Project, etc.

Client: JNI - Aug 2019 – Aug 2020 - BI Engineer, Los Angeles, CA

•Managed, designed and developed business intelligence analytics reports, dashboards, metrics for finance, Sales, & operation team, using Microsoft Dynamics 365, Power BI, Power App, Power Query & Data Analysis Expressions (DAX), R, Tableau, SQL server and Tableau, utilizing Microsoft Azure Cloud platform, AWS, Salesforce. Has experience with Azure Data Factory & Azure Cloud Administration.

•Maintained day to day Power BI & Tableau server user & folder setup. Created row level security Assist in troubleshooting of reporting and technical issues. Perform user acceptance testing and enforce proper change control when implementing changes.

•Utilized Power Automate flow and Power Apps to build custom apps and to automate repetitive tasks.

•Helped with data audit activities, prepared end of the month & end of the year financial reports, Worked closely with financial Auditors and prepared metric and dashboard for financial team.

•Worked with stakeholders and business users to understand their business and technical requirements. Determined project needs and working with the users to help identify resources required for the success of the project. Followed agile methodology. Facilitated daily stand up meetings, Scrum & Kanban.

Client: Kaiser Permanente: Nov 2017 – May 2018 – Tableau Administrator/BI dashboard Consultant

•Maintained day to day Tableau & Power BI administration, reports, dashboards, metrics, reports maintenance.

•Maintained day to day Tableau & Power BI users’ access & folder setup. Assist in troubleshooting of reporting and technical issues. Perform user acceptance testing and enforce proper change control when implementing changes.

•Maintained day to day Tableau user access setup. Perform user acceptance testing and enforce proper change control when implementing changes

•Utilized SAS, Teradata, Clarity, Tableau, PowerBI

Client: DirecTV/AT&T/BiggData - March 2015 – Sep 2017 - Business Intelligence Engineer

•Maintaining day to day MicroStrategy & SAS Visual Analytics dashboard development and administration activities. Utilized big data Hadoop as data source.

•Served as Scrum Master & team member to track the project progress.

•Assisted the engineering & data scientists team, Prototyped solutions using Python, R programming, Machine Learning, Statistical Analysis & techniques, utilizing RStudio

•Responsible for obtaining reporting requirements, design, development, testing, BI reports creation, end users training, onboarding users and providing access to Tableau, SAS Visual Analytics, MicroStrategy, RStudio

•Responsible for project management/coordination offshore & inshore team.

•Utilized SharePoint as migration & collaboration tool and helped migrations of files & data into SharePoint.

•Utilized statistical analysis to identify root cause analysis for varies delays, reasons of project backlogs and customer satisfactions.

March 2014 – Jan 2015 - Northgate Market – Data Architect &Tableau Consultant, Microstrategy Consultant

•Served as a Tableau solution architect & consultant. Managed the BI projects. Helped the client to transition from other reporting systems to Tableau, Microstrategy and Teradata, Salesforce.

•Created Analytics report to internal customers to support decision making on key strategies, sales, marketing, forecasting, Asset management, labor resource management, loss prevention.

•The tasks included day to day Tableau administration, user access setup. Performed user acceptance testing.

•Converted all legacy Reports conversions to Tableau reports, user requirements gathering, design, development, testing, users training, scorecard preparation & customization, projects management. Utilized Tableau, Teradata.

•Worked with stakeholders and business users to understand their business and technical requirements and building strong client relations with Business Stakeholders for Tableau solutions.

•Supported and trained the team with an understanding of business and data requirements, and design visualizations for customer presentation

Jan 2013 – Jan 2014 - Cisco Systems - Tableau consultant, project management

•Served as a BI Project Consultant/ Project Management/ Team Leader to provide strategy and roadmap for Implementing Tableau BI Dashboard reporting solution for marketing groups in the organization.

•Serves as Scrum Master & team leader to track the project progress.

•Developed the Project Plan and managing the project, serving as Technical PM

•Managed projects and team variety of visualizations & BI dashboards utilizing OBIEE, Oracle, Tableau (statistical, predictive, forecasting, time series, trend analysis).

•Involved in CORE migration project, part of project implementation migrated legacy systems Reports to OBIEE 11g environment.

•Trained business users to access OBIEE Dashboard reports and provided ad hoc report training for power users.

•Trained end users on the use of OBIEE/BI Publisher

May 2012 - Dec 2012 - Microsoft Corporation – Tableau consultant, project management

•Served as a Tableau Consultant &Technical Project Manager

•Assisted Demand Planner with the reports to improve demand planning process including forecasting, product launch planning, and supply sourcing and order management.

•Designed, developed, tested, and maintained Tableau reports and dashboards based on user requirements. Utilized Tableau, SQL Server, and SQL Server Integration Services (SSIS).

•Involved in trouble shooting of performance issues which were associated with Tableau reports.

•Utilized Tableau server to publish and share the reports with the business users. Also involved in administration tasks such as providing access to the users and adding them to the specific group.

•Trained the users to improve and maintain their reports.

•Trained the offshore Testing team in creating testing Tableau report.

Nov 2011- April 2012 - Apple Corporation - Functional Analyst, Technical Project Manager

•Served as a functional resource and technical project manager to deliver and manage the global BI projects regarding Apple Gift Cards & BI Dashboard utilizing, offshore and inshore resources.

•Facilitated the requirements gathering sessions with business owners and technical team members to gather requirements. Created the Functional Document.

•Created test cases and managed the testing phase.

•Utilized SAP Business Objects, Tableau software & Reporting, SAP BPC, Oracle, Teradata, Omni Project Plan, OmniGraff, Microsoft Project. Utilized Jira, Waterfall and Agile project management methodology.

Feb 2010 - October 2011 - Cisco Systems - BI Technical Project Manager

•Served as a Technical Project Manager & Scrum Master successfully delivered business intelligence projects as part of a multi-million dollar, global business intelligence programs, and utilized offshore &inshore resources.

•Implemented Tableau BI Dashboard reporting solution for different groups in the organization.

•Developed the Project Plan and managing the project, serving as Technical PM Performed the relevant project management processes such as initiate, plan, execute, monitor, control and close, and the supporting processes such as scope, cost, time, issue, risk, resource, communication, stakeholder management ensuring that the required artifacts are delivered and approved appropriately.

•Developed detailed project plans, including work breakdown structures. Utilized and allocated resources from offshore and inshore. Held daily meeting with development team to track the status of the project. Managed risks and issues. Provided status report regularly.

•Utilized Tableau, OBIEE, Oracle, Oracle Business Intelligence Applications,Teradata, Informatica, MS Project

Jul 2006 - Jan 2009 - Hewlett Packard - BI/DW Administrator, Solution Engineer, PM

•Provided daily Data Warehouse, BI administration & production support utilizing HP NeoView, HP Data Warehouse.

•Monitored & supported system capacity planning and analysis.

•Provided off-hours production Data Warehouse support

•Involved in business development and pre-sales activities, proposal development, Proof of Concepts (POC) development and execution, customer relationship management activities and engagement. Interacted with C-level management, prospects and customers.

•Developed detailed project plans, including work breakdown structures. Utilized and allocated resources from offshore and inshore. Held daily meeting with development team to track the status of the project. Managed risks and issues.

•Utilized NeoView Data Warehouse, SAP BW (Business Warehouse), Business Objects XI, SAS.

•The clients included: Sainsbury (London), Wal-Mart (Arkansas)

Jan 2005 – Dec 2006 - Cisco System - BI Consultant, Release Project Manager

•Managed new software application testing and release management process throughout the deployment into production environment. Developed detailed project plans, utilized offshore/inshore resources.

•– 2011 - University of Phoenix - Adjunct Faculty

•Taught at UOP Online & UOP Unground, SQL programming, SDLC (Systems Development Life Cycle), Database, Data Warehouse, Information Systems & Technology. Developed and maintained the training materials for the courses.

•- UC Berkeley - Visiting Scholar

•Participated in R&D activities at Dr. Zadeh’s Lab, in the area of Artificial intelligence, Data Mining & DSS & Fuzzy Logic, utilized Matalab.

2000-2001 - KPMG Consulting - Data warehouse & BI High Tech Consultant

Clients: Microsoft Corporation

•Participated in development of Financial Business Intelligence Portal (The Tax Portal) to assist financial planners, analyst, the Controller, auditors and decision makers at Microsoft Corporation.

1999-2000 - Center for Disease Control (CDC), National Institute of Occupational Safety and Health (NIOSH)

•Database & Data warehouse Consultant

•Provided data management solution at CDC, HIV research group.

•Used SAS, SPSS to provide statistical analysis to support clinical trial projects.

•Utilized TQM methods to improve business process& methodology.

Designed and developed a web database of all the US occupational fatalities & injuries for National Institute of Occupational Safety and Health (NIOSH)

EDUCATION

1996 Mercer University, Atlanta, GA

Masters Degrees: Health Care Administration (HCA) & Science

Technical Software

•Software used: Tableau BI reporting, Tableau administration, SAS Visual Analytics reporting & administration, Microstrategy reporting, Power BI reporting, Microsoft Dynamics, Azure Cloud Administration, AWS, Azure Data Factory, Big Data Hadoop, Python, Data Science, SAS, Salesforce, Artificial Intelligence, Statistical Analysis, SPSS, SAS, R Programming, RStudio, Machine Learning, Python, SPSS, SQL Server, Microsoft SSAS & SSRS, AAS (Azure Analysis Service), SAP BI, SAP BW, OLAP, Info Cube, SAP Business Objects, Crystal Report, SQL/MX, Nonstop (HP) Database, HP Neoview Data Warehouse, Teradata, OBIEE, Oracle, Hyperion, Cognos, Erwin, Data Modeling (Relational, Dimensional, Star Schemas, OLAP, SDLC and Project Management (Agile, Scrum, Kanban, Waterfall), Microsoft Project, Jira, Clarity Software.



Contact this candidate