MD AZIMUL HAQUE

Sr. Business System Analyst/ Business Analyst

Email: ad2mej@r.postjobfree.com

Mobile: 419-***-****

LinkedIn: www.linkedin.com/in/md-azimul-haque-949834245

Around10 years of experience as a Sr. Business System Analyst/ Business Analyst and a certified Six Sigma Green Belt Techno Functional Consultant with proven capability of working in different Software development lifecycle (SDLC) methodologies like Waterfall and Agile (Safe, Scrum) with depth understanding in various domains such as Banking, payment, billings, and Data warehouse Management. API development. Incredible work ethics coupled with excellent communication, written and interpersonal skills describing a committed team player, stepping up to lead the team.

Summery

Experience working as a Business System Analyst and Business Analyst in all phases of Software Development Life Cycle (SDLC). Agile, Safe,

Experienced in performing Gap Analysis, Impact Analysis, Root-Cause Analysis and Risk Analysis and documentation

Good experience in creating Functional Requirement Document (FRD), Business Requirement Document (BRD) and Requirement Traceability Matrix (RTM) and converting business requirements into System Requirement Specification (SRS).

Proficient in using MS Visio for creating UML diagrams like Use Cases, Class Diagrams, Entity Relationship diagram (ER), Activity Diagrams and BPMN for process diagrams.

Proficient in communicating with Subject Matter Experts (SMEs), gathering requirements using techniques such as Document Analysis, Stakeholder Interviews, Brainstorming, Focus Group Sessions, Joint Application Development Sessions (JAD). Azure DevOps, Microsoft office 365

Good experience in creating Mockup screens, Wireframes, and Prototypes using MS Visio and Balsamiq.

Mastery in project management tools such as Jira/ Rally/Azure DevOps to document user stories, tasks, and acceptance criteria.

Worked with SOA architecture and Micro-Service architecture and implemented successfully in projects

Comprehensive knowledge of web services related concepts such as XML, JSON, JWT, WSDL, HTML, AJAX, SOA, API, SOAP and RESTful Web Services, snow flex, yellow bricks, Data Lake, Data mart. Data governance.

Hands on experience in SQL queries for retrieving data and has good understanding in Data Warehousing concepts - OLAP, OLTP, ETL.,

Experience working closely with PM, PO, System Architect, and cross functional teams and involved in writing Client-side validations, Transformation rules, Data base validations and Server-side validations and

Experienced in maven repository for automation process. Mapping the dependencies in the jar file. Local remote repository.

Installation and configuration of Smart Reports and User Administration O Administering and Importing/exporting of Smart Reports and Database Views from

Master Data Configuration: Created material groups. Item Groups and their assignments, Setup quantity, value, valuation control, and valuation area grouping credit

collaborated with the development team

Generated test cases and scenarios to meet acceptance criteria by HP-ALM tool.

Mastery in writing Technical User Stories using INVEST criteria and acceptance criteria in GHERKIN format.

Excellent knowledge in FMCSA (USDOT) and HIPAA (Health Insurance Portability and Accountability Act) response web methods. And AWS, S3,

Experienced in API documentation using Swagger and been part of API testing using Postman, SOAP UI. Spring boot. And JS

Possess excellent verbal and written communication skills with strong interpersonal and ethical abilities in handling off- shore and on-shore teams.

Hands on experience in capital market domain and regulatory, risk analysis..

Proficient in using RDBMS such as Oracle, SQL Server, SQL, and PL/SQL. With, REGULATORY REPORTING

Proficient in MS Excel utilizing functions; VLOOKUP, PV, FV, STDEV, CORREL, VAR, and many more statistical and financial functions

Team player with detailed orientation, excellent Interpersonal and Customer Relational Skills,

Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities with ethical abilities in handling off- shore and on-shore teams.

Skills

Methodologies

Agile, Hybrid, Waterfall, Kanban board

Frameworks

SAFe, Scrum

Web Technologies

XML,, JSON, HTML, SOAP, RESTful

Modeling Tools

Draw.io, Balsamiq, MS Visio, Lucid chart,

Project management Tools

JIRA, Azure DevOps, Rally

Documentation Tools

MS Share Point, Confluence, Swagger, MS365 DYNAMIC

Testing Tools

Postman, SoapUI, Selenium, HP ALM

Languages

SQL, Python, R, C++, . NET

BI Tools

Tableau, Power BI, SAP Crystal Reports, XSL-FO, Tableau

ETL

Informatica Power Center, SSIS

Databases

Oracle, SQL Server, PostgreSQL

Professional Experience

Company: Photon Info tec.

Client: Fiserv Dec2022 - present

Role: Business System Analyst Alpharetta GA

Project: Dig data discovery online banking(Finance & banking)

The scope of the project is implementing new product in the system to enable faster and precise delivery of Worked with API, SOA architecture and Micro-Service architecture and implemented successfully in projects

Comprehensive knowledge of web services related concepts such as XML, JSON, JWT, WSDL, HTML, AJAX, SOA, API, SOAP and RESTful Web Services, snow flex, yellow bricks, Data Lake, Data mart. Data governance.

Helps co-workers in setting priorities for job assignments so that the most important tasks are finished first, considering authority importance and overall impact.

● Working as a BSA to provide and participate in work shop.

● Participate in the discovery team to help Discover white level product.

● Responsible create the Brand API confluence page and owner of that page.

● Create the API surfaces.

● Clarify all the road blockers my team.

● Write users stories and acceptance criteria

● Responsible for reviewing API test case.

● Documented all the API spec.

● Arrange grooming session along with L1,L2 and PR reviews session.

● Analyzed complex financial data and market trends to inform strategic decision-making.

● Utilized business analysis techniques to identify and optimize investment banking processes.

● Proficient in financial modeling tools and analytical platforms relevant to capital markets.

● In-depth understanding of capital markets, financial instruments, trading strategies, investment

● Proficient in financial modeling and valuation and data analysis using Python and SQL.

● calculate seasonality and forecasting

● Communicated complex financial information to diverse stakeholders in clear and concise terms.

● Translated market insights into actionable business strategies for investment banking clients.

Project: Commercial Banking and DBP)

• Configuration adapter router: experienced configured and maintained adapter routers for commercial banking systems.

• Worked with core banking: I worked with core banking systems to enhance features for deposit, account, CheckFree, and image API. Worked on Wire transfer, account transfer, recurring transfer, positive pay feature. Director, Nautilus, signature, Rimier, precision.core.

• Implemented Finxact core: I implemented Finxact core in the commercial banking system.

• Lower environment test: I Documented lower environment testing for the commercial banking system.

• Wiki documented: I documented the commercial banking system in Wiki.

• Supported in production: I provided support for the commercial banking system in production.

Company: Photon Info tec (Off shore}

Client: DaVita Inc Aug 2020 – Nov 2022

Role: Business System Analyst Kansas City

Project: Payment Gateway

The scope of the project was to enhance a legacy healthcare system to enable faster and precise delivery of healthcare needs to all types of patients at the hospital. The idea is to enhance the semi-automated system to a fully-fledged automated payment system that connects externally to other hospitals, laboratories, pharmacists and to give prompt notification / alerts to all dependencies internally and externally to enable quicker delivery. The Nursing panel is to improve the workflow by providing necessary data and notifications to improve healthcare delivery. The objective is to ultimately improve patient satisfaction. Responsibilities

● providers instruction to BSA/BA team members who are both employees and contractors in accordance with the organization's Project Management standards and procedures.

● SDLC agile environment Scrum methodology.

● MDM master Data management. And create data mart with credence. With CCPA encryption .

● Hands on experience migrate data to mart separately.

● Hands on experience on FAIR dataset

● Integration testing of GUI and presentation layer.

● Encourages workers to assume responsibility of their objectives and tasks. Assign duties and demand accountability and frequent feedback.

● Hands on experience on GCP and migrate data.

● Hands on experience of form work.

● Developed high level requirement documents Business Requirement Document (BRD) and consulted the technical team and developed the detailed System Requirements Document (SRD).

● Analyzed the risks involved by conducting Cost-Benefit Analysis.

● Responsible for creating and reviewing business rules, business requirements, functional specifications, project schedules, documentation, and test plans.

● Analyzed business processes and translated requirements into actionable Appian development initiatives.

●Utilized Appian Designer to model and optimize processes, leading to X% efficiency gains.

●Leveraged SAIL scripting to automate tasks and streamline workflows, reducing manual effort by Y%.

Built and configured dashboards utilizing Appian Records and Reports, providing stakeholders with valuable data insights.

● Participated in integration efforts, ensuring seamless communication between Appian applications and external systems.

●Developed and delivered training materials to users, facilitating adoption of new Appian functionalities

● Performed Document Analysis and conducted Stakeholder Interviews to elicit high level requirements related to health departments, HIPAA, and pharmaceutical data.

● Performed API Mapping, API Integration, write yml /yaml file to track the data points from UI to MT to DB for data.

● Analyzed the As-Is and To-Be state of the project and performed Gap Analysis.

● Designed and developed Use Cases, Use Case Diagrams and Activity Diagrams.

● Facilitated the JAD sessions to provide solutions for the technical requirements gathered previously.

● Acquired ability to translate health records and clinical data information to a technical team during mapping of parallel coordinates chart.

● Experienced in Tableau

● Decision trees, KNN, K-means Clustering. Ensemble methods (Bagging, Gradient Boosting). Performed Risk Analysis to identify the project critical success factors and prioritize requirements.

● Facilitated Unit Testing for all the functionalities and performed Smoke Testing, Sanity Testing.

● Performed UAT on business requirements, technical specifications, and product knowledge.

● Assisted development team in writing Test Cases and created Test plans prior UAT.

● Facilitated Triage calls to resolve conflicts as well as to work out defects identified in testing.

● Actively involved in setting up batch processing for process automation using orchestration processes within the applications using SOAP Webservices/ APIs related to information of biomedical scientists, clinical research associate who were a part of life science department

● Assisted developers in for converting JSON strings during data transmission and storage using serialization process.

Environment: Safe, MS Visio, MS office, HTML, CSS, JS XML, SOA, Web Service, Postman, SharePoint

Company: Photon Info tec (Off shore}

Client: Walmart May 18 - Jul 20

Role: Business System Analyst Bentonville, Arkansas

Project: Payment and billing

The scope of the project was to enhance a legacy Inventory management system to enable users to better manage its inventory, reduce cost, keep customers satisfied and maximize profit. Users had the opportunity to save time on planning, forecasting and ordering of inventories which led to a reduction in stockout, an increase in sales and customer retention and also release cash tied up in inventory.

Created UML diagrams such as Activity Flow, Sequence Flow, Entity Relationship (ERD), Data Flow and Use Case Diagrams.

Created RACI matrix to prioritize and identify the stakeholders and communicated with them effectively through emails and kept them within the loop.

Performed GAP Analysis in understanding the constraints of the existing system and enhanced the system by understanding the AS-IS and TO-BE of the system.

Created Requirements Traceability Matrix (RTM) using MS Excel to trace each software requirements from the used cases to test cases.

Hands on experience in market data Hands on experience on GCP and migrate data.

The present Confidential POS is a Point of Sale (POS) application used in Confidential Retail stores. It's a mobile application, build to run on Confidential mobile devices. The application on devices together with payment device is used in Confidential retail stores worldwide

Understanding of the principles and common frameworks of successful business process analysis and change management. Experience OCR and XXLFO

Worked on Azure DevOps and SharePoint management tools.

Create dashboard and report on Tableau.

Involved in designing, developing and implementation of Robotic process automation (RPA) using UI Path.

Designed UI Path process solutions in accordance with standard UI Path design principles and conventions. Experienced in using UI Path's Credential Manager for maintaining, securing and retrieving the user Decision trees, KNN, K-means Clustering. Ensemble methods (Bagging, Gradient Boosting).

Strong knowledge on the task error handling, task editing and debugging of an automation task. Worked on End to end process automation using UI Path and Blue Prism.

Configured the billing scenarios including milestone billing & gave a demo on the billing functionalities

Analysis UI and UX create use case.

Good experience in creating Mockup screens, Wireframes, and Prototypes using MS Visio and Balsamiq.

Facilitated JAD sessions follow-up for Project Plan updates, gained consensus for User Acceptance Testing (UAT) requirements.

Performed Impact Analysis on missing elements on WSDL and worked with Service Level Agreement (SLA) team in updating it.

Used UDDI and WSDL to look up for the existing web services and identify the corresponding request and response of web methods.

Conducted Defect Triage calls to discuss open defects and their mitigation plans with the team.

Involved in performing Data Validation from OLAP database to check transformed data is abiding by the transformation logic., Data profiling, Migration. Work with the power shell.

Involved in Data Extraction- Transformation- Loading (ETL) and OLAP operations like rollup, like rollup, drill down,

Designed Test Plans and Test Cases for User Acceptance testing (UAT) with the help of QA teams.

Used Informatica PowerCenter assisted in data transformation and mapping from the OLTP to OLAP Database.

Used complex SQL queries to extract and validate the data from the Eligible Members database.

Extensively interacted with the developers and testers to ensure functional/technical implementation of business requirements and QA Team in executing Test Plans, Test Scenarios, and Test Cases. Application (BDD)

Conducted User Acceptance Testing (UAT) for encoding HL7 ORU message type in Sprint Review and documented the bugs and updated the Requirements Traceability Matrix (RTM). Performed Manual Testing and data validation testing using SQL queries, Microsoft office 365, python

Used Gherkin format to write acceptance criteria for each user story and tracking them in JIRA.

Assisted Product Owner in breaking down features by WSJF method and keeping the refined features into Feature Backlog.

Collaborated with the Product Owner and ensured that the functional and technical User Stories are written following the INVEST criteria.

Assisted the Product owner in giving the Definition of Ready (DOR) to user stories in Backlog Grooming session and Definition of Done (DOD) in Sprint Review.

Utilized SQL server to run basic queries and obtained necessary data for Health Maintenance Organization (HMO). macros, VBA, VLOOKUP, H LOOKUP, Microsoft office 365 plans, Preferred Provider Organization (PPO) plans and Point of Service (POS) plans.

Facilitating cross-group and cross-functional communications for issues resolution and updates.

Collaborated with off-shore team and on-shore team and maintained project plans and schedules.

Environment: Safe- (HTML/CSS, JavaScript, Java, Oracle), MS Visual Studio, MS Project, MS Visio, Office Suite, Jira, Confluence, PowerBI, Web Services, API, Microservices, AJAX, SOAP UI, RESTful Services, MS 365

Company: Photon Info tec (Off shore}

Client: Flagstar Bank Sep 17Apr 18

Role: Business System Analyst

Project: Digital Banking enhancement

South Korea

This project is to improve the onboarding loan process in order to provide enhanced customer satisfaction and increased profitability. To enhance a loan origination system to facilitate speedy flow of processing for various types of loans. It included processing and validating client, guarantor and collateral information. To reduce the loan approval time.

Involved in gathering business requirements and used various elicitation techniques such as brainstorming, one-one interviews and focus groups, Auto Loan Origination System for requirement gathering.

Authored data flow diagrams, sequence diagrams, orchestration flow, activity flow diagrams and business process models (BPMN) diagrams using MS Visio, Auto Loan Origination System

Worked on restructuring the Listed Options front-to-back-office trading model. Listed options mainly involved equities as the underliers. Underlying assets (equity) is captured in Fidessa and settled in ADP.

Analyzed and discussed the impact of using listed options as a strategy for macro hedging in broker dealer in US. Listed Options were also used for macro hedging the market exposure in the London Branch (RBS NV), which resulted in split hedge.

Experience in Lending and mortgage.

Create business score card and services. Score card metrics, score performance metrics.

The loan interest rate and lending interest rate.

Validated the TOM (Target Operating Model) with compliance, regulatory, operations, legal and tax perspectives to study the impact on broker dealer

Acted as skilled liaison between the technical team, management, and the business users. Successful in conflict resolution and delivering high business value.

Handful experience on Tera data, Mongo DB and Cassandra for data warehouse and research purpose.

snow flex, yellow bricks, Data Lake, Data smartphone, python

Worked on Azure DevOps and SharePoint management tools.

Produced Requirement Traceability Matrix (RTM) and initiated the project and conducted Kick-off meeting and Knowledge Transfer (KT) sessions with the Subject Matter Experts (SMEs).

Performed Impact Analysis on the implementation of Geo-Fencing technology into the existing system for better visibility of Vendors billing.

Successfully implemented 3-tier architecture to give better flexibility and created several web services as per the business needs.

Created Orchestration flow for the implementation of ‘Dunning Management’ auto loan feature into the legacy system for faster and recovery of failed payments.

Experience working closely with PM, PO, IT System Architect and cross functional teams and involved in writing Client-side validations, Transformation rules, Data base validations, auto loan process and Server-side validations and collaborated with the development Auto Loan Origination System team in integrating AJAX for dynamic and interactive UI pages.

Interacted with the QA team and in testing methodologies like Smoke testing, Regression testing, Integration testing and Functional testing.

Created data mapping documents for OLTP to OLAP and used SQL queries to access the databases and created reports

Create dashboard and report on Tableau.

ow flex, yellow bricks, Data lake, Data mart.. AWS,

Actively participated in the scrum ceremonies and monitored the team performance and mitigated impediment technical impediments diligently.

Environment: Agile- Scrum Framework- (HTML/CSS, JavaScript, Java, Oracle), MS Visual Studio, MS Project, MS Visio, Jira, Confluence, PowerBI, Web Services, API, Microservices, AJAX, SOAP UI, RESTful Services.

Company: Photon Info tec (Off shore}

Client: Florida Power and Light Jan 16Aug17

Role: Business System Analyst

Project: Data Warehouse 4400 SW 37th Ave., Fort Lauderdale, FL 33312

To provide a credit card/ debit card processing system that will introduce a monthly membership model instead of the existing markup and transaction costs where merchants have to pay a small, predictable fee for payment processing. This model will ensure that the more transactions processed, the more merchants make while providing the best security to the system

Created UML diagrams such as Activity Flow, Sequence Flow, Entity Relationship (ERD), Data Flow and Use Case Diagrams.

Experience in

Created RACI matrix to prioritize and identify the stakeholders and communicated with them effectively through emails and kept them within the loop.

Performed GAP Analysis in understanding the constraints of the existing system and enhanced the system by understanding the AS-IS and TO-BE of the system.

Created Requirements Traceability Matrix (RTM) using MS Excel to trace each software requirements from the used cases to test cases.

Facilitated JAD sessions follow-up for Project Plan updates, gained consensus for User Acceptance Testing (UAT) requirements.

Create dashboard and report on Tableau.

Performed Impact Analysis on missing elements on WSDL and worked with Service Level Agreement (SLA) team in updating it.

Used UDDI and WSDL to look up for the existing web services and identify the corresponding request and response of web methods.

Conducted Defect Triage calls to discuss open defects and their mitigation plans with the team.

Involved in performing Data Validation from OLAP database to check transformed data is abiding by the transformation logic.

Involved in Data Extraction- Transformation- Loading (ETL) and OLAP operations like rollup, like rollup, drill down, slicing/dicing, pivoting using BI tools and Reporting using Power BI. Microsoft office 365

Designed Test Plans and Test Cases for User Acceptance testing (UAT) with the help of QA teams.

Used Informatica PowerCenter assisted in data transformation and mapping from the OLTP to OLAP Database.

Used complex SQL queries to extract and validate the data from the Eligible Members database.

Extensively interacted with the developers and testers to ensure functional/technical implementation of business requirements and QA Team in executing Test Plans, Test Scenarios, and Test Cases.

Conducted User Acceptance Testing (UAT) for encoding HL7 ORU message type in Sprint Review and documented the bugs and updated the Requirements Traceability Matrix (RTM).

Used Gherkin format to write acceptance criteria for each user story and tracking them in JIRA.

Assisted Product Owner in breaking down features by WSJF method and keeping the refined features into Feature Backlog.

Client: Transcom Beverages LTD July10 – Aug 15 Role: Business System Analyst

Project: HHT-Automation Deployed/ CRM and marketing Bangladesh

Collected and documented business processes as well as business rules and Performed GAP analysis

Translated the business needs into system requirements, communicating with the business on a non-technical level, and with the System Analyst on a more technical level

Prepared Business Requirement Specification (BRD) and converted the business requirements into System Requirement Specification (SRS).

2 years of hands-on experience in application design and development using Appian BPM tool. Have extensive experience in developing process models, records, reports,

Have been part of Persistent COE Team and have worked on providing Proof Of Concepts for various customers using Appian BPM

Documented and delivered Functional Specification Document to the project team.

Higher authority Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and satisfied the business requirements

Developed test scenarios and implemented test plan providing key input in working with users in defining project and system requirements involved in User Acceptance Testing (UAT)

Environment: Waterfall- (HTML/CSS, JavaScript, Java, Oracle), MS Visual Studio, MS Project, MS Visio, Office Suite, Jira, Confluence, PowerBI, Web Services, API, Microservices, AJAX, SOAP UI, RESTful Services.

Master’s in IT financial economics, Bowling Green State University, Ohio.

Bachelor in IT in Financial Economics from national university of Bangladesh,-2010

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