Customer Service Representative
Resume:
Jacoyah McLean
Coolidge, GA *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Production Worker
Sanderson Farms, Inc. - Moultrie, GA
June 2019 to Present
Production Packing tenders, make boxes of tenders and breast. Weigh out box's, make labels for boxes and sometimes stack boxes for shipping.
Manager
Goodwill Industries - Thomasville, GA
February 2019 to Present
Answer calls, greet customers, count money and manage shifts CSR - Customer Service Representative
BCBS Illinois/ Remote - United States
September 2021 to April 2022
Started in the IHD department PT. Moved to group side handling benefits and claims. CSR - Customer Service Representative
Transcom/ Apple - Remote
February 2021 to August 2021
Handled inbound calls, tech issues and billing questions. Inbound calls about resetting passwords and changes of address and upgrading products.
CSR - Customer Service Representative
CDC/ Remotely - United States
September 2020 to January 2021
Inbound calls about vaccine information, was contracted work. CSR - Customer Service Representative
MCI/FL vaccine hotline - Remote
February 2020 to August 2020
Received inbound and outbound calls to schedule vaccines, also give info on vaccine sites and vaccines available. Temporary work.
Manager
Arby's
February 2014 to December 2015
Manager
Carolina thrift
May 2012 to January 2014
Shift manager
Dunkin donuts
October 2008 to April 2012
Education
Ba, Entrepreneurship
Ashford university
Skills
• Customer Service (10+ years)
• retail sales
• inventory
• Training
• Team Building
• Packaging
• Shift Management
• Leadership
• Warehouse experience
• Supervising experience
• English
• Restaurant experience
• Management
• Recruiting
• Assembly
• Microsoft Office
• Administrative experience
Contact this candidate