DEBRA GENTRY
SKILLS
**+ Years of Customer Service
Experience
•
• Medical Terminology
• HIPAA Trained
• High Quality Work Performance
• Medical Insurance
• Attention to Detail
• Interpersonal Communication Skills
• Time Management
• Friendly & Positive
• Electronic Health Record Experience
• Resourceful Team Player
• Problem Solving Skills
• Verbal and Written Communication
• Scheduling Meetings
• Front Office Management
Dedicated administrative professional with successful experience in fast- paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
OFFICE CLERK III
September 2023 - Current
Office Clerk III Registered Of Voters (Kelly Services) SBC., San Bernardino
September 2019 - March 2020
Loan Closing Specialist Loan Depot
November 2016 - June 2018
Patient Access Representative UT Health
April 2007 - June 2013
Lead Office Assistant County of San Bernardino
Maintained organized files and stocked supplies to support team needs and maximize performance.
•
Provided clerical support to company employees by copying, faxing, and filing documents.
•
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
•
• Handled incoming business and client requests for information. Guided pre-approved borrowers through the initial application process and home buying experience
•
Received and processed documentation for clients through underwriting
•
Reviewed files, identified and requested documents needed - title commitments, lien payoffs, taxes, file notes, etc
•
Prepared and provided notary/signing agent with closing document packages
•
Corresponded with lenders, borrowers, or other individuals and entities.
•
Responded to all patient and insurance company inquiries, providing quality and friendly service
•
Collected information such as patient details, medical history, billing, and insurance information
•
Ensured all demographic and financial data are accurately recorded in CRM
•
• Prepared patient admission and discharge documentation Conducted patient interviews in compliance with hospital policies procedures.
•
Responsible for overseeing office operations including management, training, and clinical responsibilities. Experience in Calworks, Welfare to
•
CONTACT
San Bernardino, California 92427
ad2mcv@r.postjobfree.com
Bold Profile
November 2021 - January 2024
Nutrition Assistant San Bernardino City Unified School District, San Bernardino, CA
work, and Workforce innovation.
Managed daily data entry and kept clerical information accurate and up-to-date.
•
Effectively coordinated clinical programs including Adult & Children Treatment teams, Medical Support Services, and Psychiatry Support Services
•
Answered incoming calls and provided general information regarding programs and services to public
•
Prepared statistical data and reports based on patients' progress for Supervisors
•
Checked and verified documents and other records to ensure accuracy and legibility.
•
Maintained food and sanitation standards to prevent food-borne illness and promote health.
•
Assisted with preparation and serving of food in line with established nutrition guidelines.
•
• Assessed nutrition needs to determine best intervention and care. Collaborated with healthcare professionals to provide optimal nutritional care for patients.
•
EDUCATION
Pending
Ashworth College, Norcross, GA
Psychology
Victor Valley College, Victorville, CA
Sociology
Barstow Community College, Barstow, CA