Business Development Los Angeles

ANGELA LINDLE

Schedule Interview Resume Received

SUMMARY

Hardworking and reliable business owner with solid ability in sales. Offering online marketing and promoting. Highly organized, proactive, and punctual with a team-oriented mentality.

EXPERIENCE

Sales Marketer, 09/2023 - Current

All American Gutter Guard Protection - Madison, WI Sampling Staff, 07/2023 - Current

GTE Agency - Los Angeles, CA

CONTACT

Address: Hales Corners, WI 53130

Phone: 414-***-****

Email:

*****.*************@*****.***

SKILLS

Analyzed competitor strategies in order to develop competitive advantages.

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Determined best methods to meet research objectives and produce useful data.

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Approached customers and engaged in conversation through use of effective interpersonal and people skills.

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Exceeded customer satisfaction by finding creative solutions to problems.

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• Achieved cost-savings by developing functional solutions to problems. Assisted with customer requests and answered questions to improve satisfaction.

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• Understood and followed oral and written directions.

• Completed day-to-day duties accurately and efficiently. Presented findings to management and executive leadership and fielded questions to help refine strategies.

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Developed in-depth knowledge of inventory and corresponding approaches to persuasive conversation conducive to meeting sales objectives.

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Engaged in retail and event marketing activities at public events and in- store to promote business development.

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• Met incoming customers pleasantly and offered support and service. I completed regular and thorough cleaning of equipment, floors, and furniture.

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• I Identified the needs of customers promptly and efficiently. I helped with customer requests and answered questions to improve satisfaction.

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• Process Improvement

• Strategic Planning

• Risk Management

• Risk Mitigation

• Strategy Development

• Business Development

• Performance Improvement

• Sales Forecasting

• Branding

• Communications Management

• Target Audience Analysis

• Data Collection

• Client Relationship Management

• Team Collaboration

• Decision-Making

• Data Collection Processes

• Digital Marketing

• Customer Service

• Copywriting Abilities

• Digital Media

• Corporate Communications

Small Business Owner, 09/2020 - Current

Wisco Sampling LLC - Milwaukee, WI

WEBSITES, PORTFOLIOS,

PROFILES

• I greet event guests.

• I can work well with others.

• I share product messaging and hand out coupons.

• I set up and break down the cart and sampling area.

• Follow COVID guidelines.

Complete the client Jet online report and provide three pics of performance for upload to the report.

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• I have constant communication with my account executive. Organized development and implementation of diverse marketing videos, social media posts and blogs.

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Coordinated with digital team to define target messaging and create engaging web content.

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Brainstormed and coordinated marketing campaigns and channels to drive awareness, traffic and conversion.

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Organized focus groups to gain customer feedback on products and services.

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Established partnerships with third-party organizations to increase brand visibility.

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Developed pricing strategies for new products or services based on target audience needs.

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I coordinated public relations activities to ensure positive brand awareness in local markets.

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I launched the targeted promotions to segments of the customer database to optimize response and increase circulation.

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It was developed, and effective marketing strategies were implemented promote products and services.

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Evaluated digital presence by product, service or brand to help define digital strategies.

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Created and maintained, and provided marketing material to meet business needs.

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Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

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Maintained a thorough understanding of industry trends through ongoing research.

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Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.

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They are collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.

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• Monitored competitor activity in the marketplace. Identified potential markets and market segments with desired customers and gaps for optimum product demand.

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Managed social media platforms and utilized metrics to increase engagement and campaign performance.

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• https://www.wiscosampling.com

Night Auditor, 05/2020 - 08/2024

Astor Hotel - MIlwaukee, WI

Conducted research and analyzed trends to identify new marketing opportunities and audiences.

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• Collaborated with others to discuss new opportunities.

• Displayed strong telephone etiquette, effectively handling difficult calls.

• Completed day-to-day duties accurately and efficiently. Exceeded customer satisfaction by finding creative solutions to problems.

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• Understood and followed oral and written directions.

• Created budgets and monitored expenses to stay within budget limits. Identified new technologies that could be used to improve efficiency and productivity.

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Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.

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• Researched similar businesses to determine competitive advantages. Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

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Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.

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Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.

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Coordinated with guest services and concierge team to meet guest needs.

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Maintained a secure environment for the protection of guests' property and assets.

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Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.

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Answered guest inquiries, recommending shopping, dining or entertainment.

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Verified that all charges posted were accurate prior to submitting final bills to guests.

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• Tracked income and expenses for business using accounting software. Assessed data and information to check entries, calculations and billing codes for accuracy.

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• Prepared detailed audit reports at the end of each shift.

• Documented wake-up requests and set up automatic calls in system.

• Input and confirmed reservations for guests.

• Greeted, registered and assigned rooms to hotel or motel guests. Performed bookkeeping activities to balance accounts and conduct nightly audits.

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Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.

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Answered 8 calls per shift to assist with customer questions and concerns.

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Commercial Underwriter, 12/2022 - 03/2023

Information Providers Inc. - Hopkins, MN

Door-to-Door Sales Representative, 01/2021 - 06/2021 Spectrum - Milwaukee, WI

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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• Prioritized and organized tasks to efficiently accomplish service goals. Assisted with customer requests and answered questions to improve satisfaction.

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• Completed day-to-day duties accurately and efficiently. Maintained updated knowledge through continuing education and advanced training.

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• Understood and followed oral and written directions. Approached customers and engaged in conversation through use of effective interpersonal and people skills.

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Provided excellent service and attention to customers when face-to-face or through phone conversations.

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• Identified needs of customers promptly and efficiently. Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.

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Resolved customer issues quickly while maintaining a high level of professionalism.

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Underwrote renewals by reviewing premium history, claims history, and company financial condition to determine action.

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Leveraged customers' history, industry, and demographic information to calculate renewal rates.

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• Prepared reports summarizing analysis results for management review. Maintained up-to-date knowledge of industry trends, regulations, and compliance requirements.

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Participated in regular training sessions regarding updates in relevant laws or regulations.

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Consulted with legal counsel when necessary to resolve complex issues or disputes.

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Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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• Maintained schedule of class assignments to meet deadlines. Performed periodic reviews of existing customers' accounts for ongoing creditworthiness assessment purposes.

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I conducted on-site visits to verify the information provided by the applicant.

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• I displayed strong telephone etiquette, effectively handling difficult calls. I answered two calls per shift to assist with customer questions and concerns.

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• Attended weekly team meetings to discuss sales strategies and targets. Provided detailed information about the products being sold and answered customer questions.

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Maintained up-to-date knowledge on new products and services available for sale.

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Listened to customers to understand needs and put together optimal solutions.

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Finalized paperwork for sales and service policies to lock in new customers.

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Wrote and recorded orders for merchandise or entered orders into computers.

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Collected payments from customers, including cash, check or credit card transactions.

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Explained products and prices to customers, demonstrating use of products.

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Studied geographic areas to identify potential buyers and increase door- to-door sales.

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Designed dynamic displays for products to increase overall revenue and specific product sales.

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Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.

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Developed a rapport with potential customers by engaging in friendly conversation.

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• Collaborated with team to develop effective, winning sales strategies. Monitored daily and long-term routes for weather, traffic, and other conditions.

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Weeded out unlikely prospects quickly and redirected time and efforts to potential customers.

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Developed relationships with key decision makers within target accounts.

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Assisted other sales representatives as needed during peak seasons or busy times.

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Upsold product accessories and warranties to bolster revenues on each sale.

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Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.

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• Collaborated with other members of sales team to reach targets. Arranged and directed delivery and installation of products and equipment.

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Ensured compliance with relevant laws and regulations related to door- to-door selling practices.

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Explained the benefits of purchasing the product compared to competitors' offerings.

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Resolved customer concerns and promptly answered inquiries to maintain satisfaction.

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• Prioritized and organized tasks to efficiently accomplish service goals. Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

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Maintained updated knowledge through continuing education and advanced training.

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Sales Representative, 10/2019 - 01/2020

Five4zero - Milwaukee, WI

Waitress Trainee, 04/2019 - 10/2019

Glass & Griddle - Milwaukee, WI

• Collaborated with others to discuss new opportunities. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

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Improved overall customer purchasing experiences to promote steady revenue.

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• Demonstrated product features to align with customer needs.

• Attended industry events such as conferences, seminars.

• Greeted customers to determine wants or needs.

Maintained knowledge of sales and promotions, return policies and security practices.

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Used consultative sales strategies to effectively overcome client objections and maximize sales activity.

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Managed accounts by providing ongoing technical support after the sale was completed.

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Maintained updated knowledge of changing industry, standards and trends related to accounts.

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• Recognized by management for providing exceptional customer service. Provided excellent service and attention to customers when face-to-face or through phone conversations.

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• Planned and completed group projects, working smoothly with others. Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

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Approached customers and engaged in conversation through use of effective interpersonal and people skills.

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• Prioritized and organized tasks to efficiently accomplish service goals. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

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• Displayed strong telephone etiquette, effectively handling difficult calls.

• Maintained schedule of class assignments to meet deadlines. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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Satisfied customers by topping off drinks and offering condiments, napkins and other items.

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• Operated POS terminals to input orders, split bills and calculate totals. Learned to properly handle cash transactions and process credit card payments.

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Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

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• Provided exceptional service to high volume of daily customers. Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

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EDUCATION AND TRAINING

High School Diploma, 06/2006

Sheboygan Falls High School - Sheboygan Falls, WI

Some College (No Degree), Paralegal Studies

Lakeshore Technical College - Cleveland, WI

CERTIFICATIONS

Maintained knowledge of restaurant policies regarding guest services and satisfaction.

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Maintained a professional attitude while working in a fast-paced environment.

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• Filled condiments and napkin containers during slack periods. Responded promptly to customer inquiries about menu items, ingredients, and prices.

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• Cleaned tables and chairs to prepare dining area for next customers. Ensured dining areas were clean and set up for each shift according to established standards.

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Displayed enthusiasm and knowledge about restaurant's menu and products.

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Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

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• Provided excellent customer service during meal times. Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.

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• Informed customers of daily specials and menu changes. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

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Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

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Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

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Performed opening and closing side duties including cleaning tables, chairs and floors.

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Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

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• Trademark Registration Certificate

Contact this candidate