Lisa Yedidsion

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ad2maq@r.postjobfree.com

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Akron, Ohio 44319

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CAREER OBJECTIVE

Results-oriented Senior Performance Excellence Manager with 20+ years of experience in purchasing, vendor management, and process optimization. Proven track record of driving successful results through strategic sourcing initiatives, contract negotiation, and vendor performance analysis. Adept at developing and implementing sourcing strategies aligned with corporate objectives. Seeking to contribute expertise in building, advancing, and bringing to life the performance excellence for any account or Client.

SKILLS

Proficiency in purchasing management software and project management tools

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Contract negotiation and management

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Stakeholder partnership and collaboration

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Vendor performance evaluation and analysis

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RFX process administration

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Strong knowledge of purchasing regulations and laws

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Market research and trend analysis

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Cost analysis and procurement strategy development

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Compliance with corporate policies and regulations

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Lean, Six Sigma, and AOM expertise

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EXPERIENCE

PERFORMANCE EXCELLENCE MANAGER

SIRIUSXM, March 2020-March 2023

Facilitated the documentation of all processes and controls, ensuring adherence to best practices

Served as the subject matter expert on all unit functions and processes, driving process optimization

Defined, designed, and supported process improvement initiatives across multifunctional areas

Leveraged partnerships with IT, Ops Innovation and Excellence, Risk Management, and other teams to drive improvements

Identified points of process risks, recommended control measures, and ensured completion

Ensured alignment with customer expectations, delivering a WOW! experience

Partnered with unit managers to provide necessary support and manage the technology change control process

Led and occasionally directed special projects, demonstrating adaptability and strong project management skills

Responsible for multiple processes of medium to high complexity, contributing to overall operational efficiency

Identified and recommended process improvements and automation opportunities

Prioritized and managed own workload and possibly the workload of others to deliver quality results

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MANAGER OF VENDOR OPERATIONS

DIRECTV, January 2014-January 2018

Developed and executed a comprehensive vendor off and onboarding process, ensuring seamless transitions and compliance with regulatory requirements

Conducted regular business reviews with key suppliers, proactively addressing performance issues and maintaining high vendor satisfaction levels

Collaborated with legal and compliance teams to formulate guidelines and design standard protocols for vendor contracts, ensuring adherence to legal and regulatory compliance

Played a pivotal role in the successful migration of partners onto a centralized dialing platform, contributing to the overall success of the vendor management program

Collaborated with internal stakeholders to design and deliver customized training sessions on vendor relationship management, enhancing organizational understanding and adherence

Streamlined the vendor evaluation process by incorporating key performance indicators (KPIs) to measure and improve supplier contributions to business objectives

Initiated and led a cross-functional task force to address and resolve complex supplier performance issues, demonstrating strong problem-solving skills

Actively participated in industry forums and conferences, staying abreast of emerging trends and best practices in vendor management, and bringing valuable insights back to the organization

Championed the integration of sustainable and environmentally responsible practices into vendor selection criteria, aligning with DIRECTV's commitment to ethical business operations

Facilitated continuous improvement initiatives within the Vendor Management Office, contributing to increased efficiency and effectiveness in vendor-related performance.

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SR. MANAGER

Comcast, August 2012-January 2014

Led the Legal Response department, demonstrating strategic leadership in handling legal matters within a dynamic and rapidly expanding industry

Accumulated 7+ years of experience in legal response management, including 15+ years in a senior management role

Collaborated closely with senior leaders to align legal response strategies with organizational goals, driving positive business outcomes

Applied strong analytical and project management skills to design and implement efficient legal response processes, ensuring compliance and mitigating risks

Exhibited exceptional written and verbal communication skills, effectively conveying legal insights and strategies to stakeholders

Successfully partnered and influenced across diverse groups and experience levels, fostering collaboration and ensuring legal alignment with organizational objectives

Demonstrated a strategic mindset, making decisions informed by data, experience, and a deep understanding of the organization's operating principles

Functioned as a coach, building and developing high-impact legal response teams, contributing to the overall success of the Legal Response department.

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EDUCATION

BACHELOR'S DEGREE IN BUSINESS COMMUNICATION

Kent State University, January 1999

REFERENCES

References available upon request

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