JOSHUA

COBB

312-***-****

ad2mak@r.postjobfree.com

Chicago, Illinois 60637

CONTACT

SKILLS

Millennium Solar Academy Certified

PV Installer Assistant, Performance

management, Staff management,

Team leadership, Personnel, effective

problem solver, adherence to high

customer service standards

•

• Client Service

• Verbal and Written Communication

• Sales Leadership

• Customer Relations

• Staff Training

• Hiring and Staffing

To obtain a position with a dynamic company that values teamwork, investment in their employees and continuous professional training that will allow me to utilize and grow my skills to boost revenue and provide excellent customer service.

PROFESSIONAL SUMMARY

Co-Owner/Head Tech

All Pro Secure 312 LLC, Chicago, Ill

Managing Partner/Sales Manager

Legacy Marketing Group LLC, US

Sales Manager

Crown Marketing Group LLC, US

EXPERIENCE

October 2019 - Present

Managed the daily operations related to customer service, inventory management, and marketing.

•

Maintained a high standard of customer service through quality assurance checks.

•

• Negotiated contracts and agreements with vendors and customers.

• Hire and train contract laborers

• Install surveillance and alarm systems.

October 2017 - November 2019

Coordinated with partners and managers in staff sales meetings discuss

• developmental strategy, be best practices and process improvements Tracked weekly sales to write detailed reports, conduct payroll and streamline operation

•

• Initiated new sales and marketing plans to introduce new products to customers Increased sales volume by expanding the product line to new retailers, including

• malls and big box stores

Managed team sales force of 3 to 4 managers and 15-18 sales associates in 4 Mall locations: Orland Mall, River Oaks Mall, Fox Valley Mall and Woodfield Mall

•

Enhanced sales representative satisfaction ratings by introducing "constant contact selling" approach which promotes the 3-foot card drop rule

•

Hire, train and develop new managers to expand the Legacy Marketing Group

• footprint

January 2016 - November 2017

Initiated new sales and product lines to existing foot traffic in the various Walmart locations

•

Xfinity Sales Professional/ Security Specialist

Comcast/Xfinity, US

Increased sales force by acquiring talent, identifying their needs and creating a plan of success

•

Created reports by tracking weekly sales, sales conversions and current

• customer upgrades

Maintained knowledge of current sales and promotions, policies regarding payment, cancellations and upgrades

•

• Mentored and coached sales staff on proven-successful selling techniques Hired, supervised and coached 6 employees on sales strategies to optimize

• performance

April 2013 - April 2015

Acquired new customers by prospecting door to door in various neighborhoods promoting Xfinity Home Security in Chicagoland territory

•

Selected the correct products based on customer needs, product specifications and Financial targets

•

Contacted new and existing customers to discuss how their needs could be met

• through adding specific products and services

Developed and maintained strong working relationships with mutual professionals within assigned territory

•

• Presented a professional image consistent with Comcast's brand values Consistently marketing Xfinity through non corporate events I established

• independently

Millennium solar electric training academy

CertificationsIllinois Solar For All CertifiedNCCER Core ConstructionPV InstallerOSHA 10NCCER PV in Mechanical Engineering Photovoltaic Systems Tennessee State University

EDUCATION

January 2019

January 1997

CERTIFICATIONS

• PERC

Contact this candidate