Brenda Palmer

**** ****** ***** **** 202-***-****

Alexandria, VA 22307 ad2m9r@r.postjobfree.com

Summary

Work history demonstrates over 20 years of experience in executive-level and hands-on association and non-profit business administration and operations. Support and counsel senior management on finance and accounting, budget, corporate governance, IT, HR, office space, insurance, and board relations. Recruit and manage high-performing administrative teams supporting the organization, programs, and departments. Experience

Pharmaceutical Care Management Association (PCMA)

Vice President and Chief Administrative Officer

(Previously Chief Financial Officer ) 09/2003 – 12/2021 Managed operations for a $32M 35-employee national trade association representing the pharmacy benefit management industry. Responsible for the association’s accounting and finance, human resources, outsourced IT, corporate governance, and building management.

Work with the CEO and department VPs to prepare the annual budget. Oversee monthly closings and prepare financial statements, quarterly projections, and Board of Directors financial documents. Participated in annual audit and 990 tax filings with 18 years of clean audits. Work with department staff to resolve any “actual to budget” variances. Prepare financial reports and narrative for Board meetings.

Responsible for the HR functions, including recruitment, onboarding, employee policies and procedures, payroll, benefits, training and development, and the annual review process. Established the “fun committee” and Diversity & Inclusion Task Force to improve and enhance organizational culture and employee morale.

Manage IT systems and software improvements and updates using outsourced IT vendors. Transitioned accounting software from QuickBooks to Dynamics (Great Plains). Provided real-time help-desk service for quick resolutions to employee user software queries and problems.

Responsible for building relations, lease negotiations and compliance. Managed move to a new building with minimal downtime. Managed new space buildout from the architect and construction team selection to incorporating employee input on design, furnishings, and office assignments.

Reconciled federal, state, and local government COVID-19 regulations and prepared policies and procedures to educate staff. Transitioned staff from in-office to working from home and prepared office space for employee voluntary return.

Responsible for quarterly and annual PCMA PAC filings to the Federal Election Committee.

2

Center for Strategic and International Studies (CSIS) Senior Vice President Operations and Treasurer 10/1995 - 12/2002 Manage all business administration departments for a $30 million 125-employee/interns non- profit international public policy “think-tank”. Responsible for directly managing 14 staff in finance and accounting, government grants and contracts, human resources, IT, space and facilities, and events and meeting teams.

Managed accounting software upgrade, improving monthly closing times and improved financial reporting. The upgrade increased interactions with department level staff, improving understanding and participation in department budget and financial processes.

Provide HR and benefits support for full-time staff and interns, including visa and INS compliance. Successfully processed O-1 Visa.

Identified and implemented a contact management system to track fund-raising efforts covering 40,000 corporate and foundation donors, government, and congressional contacts, saving significant staff time.

Managed events and meetings staff responsible for over 100 on-site events and meetings annually, from casual breakfast meetings to gala dinners honoring global dignitaries. Identified and implemented event management software to schedule conference rooms and communicate room availability and conference activities online via a real-time calendar of events using computer screens outside conference rooms.

Maintain building management relations for 47,000-st. Class A space spanning six floors. Negotiated change in lease terms for a $1.5M renovation allowance, improving 7,000-sf conference space. Managed conference space buildout, including construction, design, and furnishings.

U.S. Department of Commerce 1991 to 1995

Office of the Inspector General

Management Analyst

Identified fraud, waste, and funding abuse in the Department of Commerce (DOC). Conducted extensive research on potential problem areas taking days to months, including department visits and staff interviews. Briefed senior Commerce officials on findings and recommendations and prepared detailed reports to Congressional oversight committees, Secretary of Commerce, and DOC Under Secretaries.

Led review of multi-year tri-agency funded grantee resulting in significant disallowed costs, canceled grant agreement, and funds returned to the US Treasury.

Identified software copyright infringement within DOC, leading to discussions with the Department of Justice and the Business Software Alliance. Proposed DOC to host an annual awareness event on software copyright responsibilities, avoiding significant fines and penalties by the DOJ and BSA.

3

Initiated a comprehensive review of DOC’s workers’ compensation department. Flawed procedures between DOC and the Department of Labor were identified, resulting in millions in potential savings generating Congressional interest.

Received various recognition awards for quality work. Education

JD Georgetown University

BS Finance, BS Marketing, Virginia Tech

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