Logistics Manager Customer Service
Resume:
DEBORRA K. MOSCARDINI, MBA
*** ******* ******, ***********, ** 32148 • 414-***-**** • ********@*******.***
SUMMARY
Meticulous Logistics Manager with desire to find effective solutions to performance issues and deliver on-time and on budget materials and personnel performance to client specifications. Experienced in mentoring employees and enforcing safety procedures while maximizing the ability to drive successful, high-profile events. Offers a successful career history spanning more than 18 years.
SKILLS
Critical Thinking
Logistics Data Analysis
Logistics Database Management
Materials Monitoring
Equipment Management and Inspection
Issue Resolution
Operations Control
Receiving Oversight
Decision Making
Workforce Management
Cost Analysis
Standards Documentation
Customer Service
Schedule Management
Problem-Solving
Shipment Tracking
Shipping Activity Oversight
Logistics Planning
Regulations Compliance
Recruiting and Interviewing
Product Transportation
Time Management
Emergency Operating Procedures
Interdepartmental Collaboration
Inventory Management
Logistics Process Planning and Integration
Work Planning and Prioritization
Worker Supervision
Relationship Building
Onboarding and Training
Detail-Oriented
Process Monitoring
EXPERIENCE
NAPSEC EVENT SECURITY, Milwaukee, Wisconsin 03/2005 to Current
Onsite Event Logistics Manager, Milwaukee, WI, DeMotte, IN, Tinley Park, IL
Oversaw work of up to 15 Staff Members seamlessly executing professional events.
Drove growth in event management team by continuously researching and implementing improved strategies to exceed client expectations.
Coordinated and allocated equipment, supplies, and staff for events.
Organized guest support services for guests to meet accommodation, transportation, and service needs.
Arranged security, printing, and supply vendors to meet unique requirements of each event.
Created program activities, agendas, and budgets based on client and team requirements.
Supported accurate financial record-keeping by closely checking bills and approving payments.
Followed local regulations for events and ensured regulatory compliance.
Selected catering services for different types of events, balancing cost, menu, and term options.
Conferred with venue management and various team leaders to ensure timely resupply of provisions.
Oversaw event registration and employee equipment issue and inventory.
Managed safe and timely food delivery and banquets, conferences, and other social events.
Geraldine C. Moscardini, Milwaukee, Wisconsin 05/2003 to 11/2013
Caregiver, Special Needs
Helped client perform Doctor-prescribed daily exercises to maintain musculoskeletal functions and increase strength.
Observed client for changes in physical, emotional, mental, and behavioral conditions.
Monitored vital signs and medication use.
Created safe and positive living situation for client by communicating with family and medical teams about concerns and challenges.
Followed safe lifting and transferring techniques to transport client.
Improved patient outlook and daily quality of life through compassionate care through end of life.
Maintained clean and well-organized environment for client happiness and safety.
Drove client to shop for groceries, attend doctor appointments, and run errands.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Encouraged client to participate in activities of daily living to enhance personal dignity.
Supported bathing, dressing, and personal care needs daily.
Laundered clothing and bedding to prevent infection.
Followed care plan and directions to administer medication.
Assisted with meal planning to meet nutritional needs.
EDUCATION AND TRAINING
MBA: BUSINESS ADMINISTRATION 05/2015
Cardinal Stritch University, Milwaukee, WI
LATIN HONORS: Graduated cum laude.
3.5 GPA
Thesis: A Quantitative Analysis of Shopping Habits and Choices Related to Store Environment
BACHELOR OF SCIENCE: BUSINESS ADMINISTRATION 05/2013
Cardinal Stritch University, Milwaukee, WI
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