Vijaya Lakshmi

ad2m93@r.postjobfree.com

214-***-****

Executive Summary:

Being a graduated multidisciplinary professional with significant experience spanning over 10 years of relevant hands-on experience as a business analyst

Professional Outline:

•Over eight years of experience in business solution software & and analyzing business systems.

•Extensive experience in roles such as Project management and Business Analyst with excellent knowledge to the full Software Development Life Cycle(SDLC) methodology, Frameworks, and Work Processes

•Worked with a Project manager on various Project Management Activities like Resource Planning, Resource Allocation, and tracking the Project Status, Deadline, and Issues.

•Extensive experience in requirements gathering, testing & and documentation.

•Planed and defined System Requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language ) Methods.

•Good communication skills & and thorough understanding of business requirements.

•Proficient in Waterfall and agile methodologies, quickly adapt to changing business environments, and good team player.

•Well-versed in process Narratives, Flow diagram techniques using UML, and good documentation practices. Prepared documents to conduct user acceptance testing. Good working experience in all sprints of the project in SCRUM.

•Skilled in performing Gap Analysis and Impact analysis identifying existing technologies, and documenting the enhancements to meet end-state requirements, Extensive understanding of Operations Management and Logistics.

•Assisted the QA team in developing Test Scripts, Test cases, and Test Plans for User Acceptance Testing.

•Effective in Executing Multitasks and assignments ahead of schedule. Strong image for dedicated teamwork, high energy, work ethics, and commitment with the capability to handle new technology and situations

•Experienced in creating Business Requirement Documents, User Requirement Specifications, Functional Requirement specifications.

•Team Player and Self-starter with excellent communication, coordination, documentation, project planning, and interpersonal skills.

•Experience in creating Data Flow Diagrams, Use Cases, State Diagrams, Sequence Diagrams, component diagrams, use case Diagrams and activity diagrams.

•I am a versatile professional with the ability to multi-task, collaborate with cross-functional teams & and different levels of organization, derive results using the best practices & and meet business objectives.

•To take a challenging post for understanding business change needs assessing the impact of those changes, capturing analyzing & and documenting requirements and the supporting the communication

& delivery of those requirements with relevant parties.

•I use my analytical skills & and knowledge to provide the best solutions for the company.

Technical Skills:

Particulars

Descriptions

Operating System

Windows 2016/ 2012/ 2008, Linux, DOS, Mac IOS

Software Tools

SQL Server, JIRA, Confluence, Postman, MS Word, Excel, PowerPoint, Miro, MS

Office, Vision, SQL Server, Data Mapping, Java, Python, Angular, HTML5JAVA 8, SpringBoot, CSS3,, SaaS,, JSON, Django.

Cloud Computing

Amazon Web Services(AWS), MS Azure

Methodology

Waterfall Agile, Agile Methodology, Scrum, Kanban

Industry Experience:

Medical School System

LTIMindtree

Insurance

AIG Life Insurance

Banking

Santander Bank

Telecommunications

Sprint Corporation

Health & Pharmacy Benefits

Management

CVS Care-mark

Education :

•Bachelor in Computer Science and Engineering from Anna University

Summary of Professional Experience:

1)Sr Business Analyst March 2022 to Present

LTIMindtree Washington DC

LTIMindtree delivers digital transformation & technology services “Born digital,” LTIMindtree takes an agile, collaborative approach to creating customized solutions across the digital value chain.

Responsibilities:

•Manage project through status meetings, weekly reports, identifying risks, & tracking issues

Elicited requirements using a Varity of techniques (e.g., BRD, functional & technical specifications)

•Coordinate with the Product Owner & business users on an operational basis & ensure smooth flow of information on business processes & requirements to the product team.

•Solid Knowledge on Voice over Internet Protocol and Analog Systems

•Support Agile Processes & Release Planning

•Worked with the Business owner & project manager to define project scope cases.

•Leads elicitation sessions using a variety of requirements gathering methods such as interviews, documentation analysis, surveys, business models with executives, managers, developers, and subject matter experts.

•Managed requirements and Tasks using JIRA.

•Gather, analyze, & and convert business requirements into technical requirements to support the development of enterprise data & and analytic solutions.

•Act as a liaison between the business & technical teams, effectively facilitating communication of insights & plans while ensuring cross-functional team alignment.

•Document requirements, create functional specifications, & prepare wireframes/flowcharts.

•Conduct/participate in meetings & presentations to share ideas & findings.

•Analyze results & and create plans to address weaknesses.

•All other duties as assigned.

•Coordinated multiple tasks in parallel, work against aggressive deadlines with high degree of accuracy, and constantly adapting to changing business requirements.

Contributes to Sprint and backlog prioritization for software development & changes to assure high-quality products & on-time delivery.

2)Business Analyst September2019 Feb2022

AIG Insurance, New York

Certify is the first SaaS-based multifactor biometrics platform. Implemented across diverse verticals & and industries around the globe, certify provides secure, innovative, and reliable authentication. Responsibilities:

•Participate in release management processes to ensure thorough SDLC, Agile methodologies are followed and automate build and deployment processes.

•Assisted Product Owner to build Product Backlog.

•Conduct Joint Application Development (JAD) sessions with stake holders for user story grooming.

•Compilation of the Business and functional requirements through Jira user stories

•Participate in sprint planning, reviews and retrospectives, daily stand-up meetings, present user stories to the team.

•Continually explore opportunities to improve processes in the ongoing development of analytical tools and models, ad-hoc reports, dashboards and analysis

•Conduct gap analysis to understand how the upgraded system carries out the business functions and assisted in ensuring the timely & and effective implementation.

•Validate business rules concerning the stored data within the information system.

•Participate in data mapping activities for system integration and legacy data migration.

•Work with client product owner to develop adoption.

•Interact with Business Users to conduct thorough Requirements Analysis.

•Modules included Claims, enrollment, eligibility verification for members and providers, benefits setup, and back-end payment cycle in facets.

•Create a standard test case template according to the company requirements & standards.

3)Sr Business Analyst September2017 to August2019 Santander Bank Boston, Massachusetts

Santander offers an array of financial services and products including retail banking, mortgages, corporate banking, auto loan management, cash management, credit card, capital markets, trust and wealth management, and insurance.

Responsibilities:

•Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.

•Extensive Knowledge of Python, Worked with different frameworks like Django, Flask.

•Utilizing PyUnit, the Python unit test framework, for all Python applications.

•Used JavaScript and JSON to update a portion of a webpage.

•Worked on internal testing tool framework written in Python.

•Placed data into JSON files using Python to test Django websites, Used Python scripts to update to content in database and manipulate files.

•Expertise and hands-on experience & in casualty, Reinsurance, and banking domains to evaluate the impact of current implementation and redesign of all ETL logic.

•Created a Source to Target Data Mapping document of input/output attributes with the proper transformations which would help for the easy development of the SSIS bridge

•Worked with Data warehousing Developers

•Explained policy information and tracked claims.

•Worked with customers to set up insurance policies.

Used Agile software development methodology during the project.

•Developed User stories and project plans & managed changes to scope of the project.

•Conducted discussions with end-users for user story grooming and documenting Conducted analysis and provided estimates and designed documentation for the payroll upgrade of increased field and file sizes.

•Identified internal and external system requirements, design and configuration set-up Developed both high-level and detailed application architecture to meet user requests and business needs.

•Participated in the logical and physical design sessions, assisted, and developed high- and lowlevel design documents.

•Developed & and maintained quality procedures ensuring appropriate documentation.

4)Business Analyst & Tester March 2016 to August 2017 Sprint Corporation Cambridge, MA

Sprint Corporation was an American telecommunication company.

Responsibilities:

•Gathered information, analyzed new products and services, and allocated relevant data to different departments.

•Solid Knowledge on Voice over Internet Protocol and Analog Systems

•Provided technical assistance as requested

•Installed and maintained telecommunication systems.

•Responded to Emergency calls.

•Supervised team of engineers and technicians throughout major projects.

•Communicated with telecom service providers to ensure optimal service.

•Prepared Reports ad Documentation for ongoing projects and routine service calls

•Able to explain technical issues to clients

•Strong experience in Business and Data Analytics, Data Mapping, Data Profiling, Data Migration, Data Conversion, Data Quality, Data Integration, and Metadata Management Services and Configuration Management.

•Followed the UML-based method using MS Visio to create a Use Case, Activity/ State Chart, Sequence, and Collaboration Diagrams

•Worked with a Project manager on various Project Management Activities like Resource Planning, Resource Allocation, Keep Tracking the Project Status, Deadline, and Issues.

•Applied Unified Modeling Language(UML) Methodology to create use case diagrams and sequence diagrams in Rational rose

•Data Mapping,Logical data modelling, created class diagrams and ER diagrams and used SOL queries to filter data with in the Oracle Database.

•Created ER Diagrams and used SQL queries to filter data with in the data base.

•Experienced in creating Views, store procedures, DDL/DML Triggers, and User -User-defined functions to implement Business Logic and Data Protection.

•Closely Collaborated with end users in finalizing dashboard layouts and achieving desired look and feel of reports.

•Involve in Testing and Data validation of Reports and Mapping.

•Being a Champion in data quality, Investigate data quality issues and develop improvement plans using Data mapping processes and technique.

•Extensive use of Jira in gathering user requirements and managing Workflow. Collaborated with stakeholder groups across the organization to ensure business and technology alignment.

Proposed solutions meeting defined specifications and needs. Execute and validate test cases.

•Maintains the product backlog and acts as a proxy product owner in generating user stories, acceptance criteria and test cases.

•Responsible for specifications, implementation, and analytics

•Facilitated daily Scrum meetings & and ensured predetermined sprint objectives were met.

•Expertise in preparing Test Plans, Test cases, and Test Scripts developing, reviewing, and executing Test Cases based on Business Requirements, and using Case Documents.

•Expertise in UAT team to organize and manage multi-pal priorities, completing production, and

testing successfully.

•Assisted in developing test plans, test cases, User Acceptance Testing (UAT), and manual testing.

5)Junior Business Analyst May 2013 to February 2014

CVS Caremark Hartford, CT

CVS Caremark is the pharmacy benefits manager for Blue Cross & Blue Shield of New Jersey ( BCBSNJ ).

Responsibilities:

•Gathered functional business requirements through interacting with business users.

Worked with development/technical team members to ensure that the enhancements would meet the defined business requirements.

Experience in full SDLC process like (Design, Development, Testing, Deployment and support) using development methodology and Agile (Scrum, Kanban, TDD – Test Driven Development, CI- Continues Integration and automation testing).

Expert in Configuring AWS instances.

Experience of migrating applications to AWS and managing applications in the Cloud.

Experienced in maintaining Atlassian products like Jira, Confluence, Bamboo, etc.

Involved in multitiered Java-J2EE design utilizing Spring Invention of Control and Spring MVC Architecture.

Worked in Java 8 Strems, Upgraded existing UI with HTML5, CSS3, JSON, and Bootstrap.

Used GIT to Maintain the versions of the files and took the responsibility to do the code merges from branch to trunk and creating new branch when new features implementation starts.

•Conducted high-level requirements analysis, documented business requirements, conducted JAD sessions to gather requirements, and developed a Functional Requirements document FRD.

•Collaborated with businesses to gather requirements for design & and development teams.

•Involved in continuous business requirement scrubbing and revisions to ensure deliverability and clarity of each requirement.

•Analyzed business requirements to produce system requirements for the technical team.

•Collaborated with business users to define business, process, & and data models to understand the overall business.

•Coordinated with developers to test the iterations of the system under development to ensure compliance with users’ needs.

•Assisted in the analysis of the financial data & and extracted relevant information using MS Excel spreadsheets.

•Assisted the QA testers to develop test scripts for Functionality, Security & Regression Testing using Rational Team Concert.

•Provide weekly updates to Project Manager for Status Reports, Issues & Risk Mitigation logs.

•Participated in the writing of test use cases & test use case scenario.

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