SAMANTHA GONZALEZ

Mission Tx. 956-***-****

ad2m79@r.postjobfree.com

Experienced Medical Assistant offering over 7 years of expertise in fast-paced settings and Leadership roles. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing, medication administration and customer service. Positive and upbeat with excellent communication skills

EXPERIENCE

JANUARY 2009 TO DECEMBER 2012

SERVER TRAINER, Cheddars scratch kitchn, mcallen Tx.

Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.

Taught servers how to memorize menu ingredients and provide information in a friendly and relatable manner.

Provided continuous evaluation and feedback to server employees. Trained new team members on restaurant procedures, menu items and performance strategies.

Set schedules for staff by planning and designating shifts and hours.

Trained incoming staff regarding restaurant's practices, culture and procedures.

MARCH 2014 TO AUGUST 2017

MEDICAL ASSISTANT/SUPERVIOR ASSISTANT, Saenz medical center, la joya tx.

Collected histories, vitals and current complaints via patient interviews. Obtained client medical history, including medication information, symptoms and allergies.

Scheduled appointments for new and current patients assisted physicians in follow-through of care.

Oriented and trained new staff on proper procedures and policies.

Explained procedures to patients to reduce anxieties and increase patient cooperation.

Trained incoming staff regarding patient and clinic care, procedures

AUGUST 2017 TO PRESENT

MEDICAL ASSISTANT, wellmed at Crossroads mcallen tx.

Collected histories, vitals and current complaints via patient interviews.

Obtained client medical history, including medication information, symptoms and allergies.

Scheduled appointments for new and current patients assisted physicians in follow-through of care.

Explained procedures to patients to reduce anxieties and increase patient cooperation.

Attended meeting for improvement of skills

Fire starter member

Culture ambassador

EDUCATION

MEDICAL ASSITANT 2014, Kaplan college, mcallen tx.

Medical assistant certification with NAHP

Nationally Registered Medical Assistant

SKILLS

Medical equipment proficiency

Venipuncture and phlebotomy

Medical terminology knowledge

Certified in basic life support (BLS)

Medicaid regulations

Electrocardiography (EKG)

Bilingual

Quality assurance standards

EMR / EHR

Patient assessments

Call Center Experience 2014

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