Trish Martin

Temecula, CA

ad2m77@r.postjobfree.com

760-***-****

** ***** ********** ******* ** the wine & spirits industry. From tastings to distribution. My favorite part about the wine world is creating a wonderful experience for guests that they will always remember. I Enjoy talking to people, giving warm smiles, and I am a hard worker. Authorized to work in the US for any employer

Work Experience

Tasting Room Manager

Akash winery - Temecula, CA

October 2022 to Present

Oversee and manage tasting room staff

Assist Servers in selling and problem solving

Manage guest relations, maintain excellent guest satisfaction Scheduling of entire staff

Event Coordination

Manage Wine Club Orders

Promotion and planning of winery events

Responsible for maintaining a pleasant, clean and organized winery for guests Point of contact for any issues that arise during winery hours Handling of shipping wine club orders

Ensure restaurant is functioning properly to adhere to guests needs Tasting Room Manager

Vindemia Winery - Temecula, CA

September 2019 to August 2020

• Assist in hiring, training, supervising and managing performance of tasting room staff.

• Selling wine club to guests.

• Managing Inventory.

• Handling general oversight and direction of team members.

• Maintaining a working knowledge of the tasting rooms overall operations.

• Suggestive selling.

• Assisting with event development.

• Providing consistent and pleasant guest experience. Regional Sales Manager

Kruger Wines & Spirits and The Wine Group - Las Vegas, NV November 2010 to September 2019

• Leveraged branding expertise and market knowledge to devise proactive, performance-oriented approaches.

• Maintained long-term customer relationships to consistently increase sales.

• Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.

• Researched customer needs, market trends and competitor activities.

• Gave benefit-oriented presentations that drove dramatic revenue growth.

• Targeted prospects in other territories through careful research of competitor products, services and trends.

• Created sales plans and territory quotas.

• Served as point of contact for key accounts and ensured satisfaction with services by routinely re- assessing needs and resolving conflicts.

• Collaborated with senior executives to evaluate performance in the regional are and develop strategies to expand revenue generation.

Assistant Project Manager

Venetian Casino Resort LLC - Las Vegas, NV

September 2006 to September 2010

• Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.

• Job Costing as applied to construction industry.

• Managed and motivated project teams to promote collaboration and keep members on-task and productive.

• Performed detailed assessments of risks to determine constraints and develop mitigation strategies.

• Adapted quickly to changing and competing project demands. Executive Assistant

DeScano Funding - Carlsbad, CA

July 2003 to August 2006

Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

● Coordinated responses to emails and other correspondence to facilitate communication and enhance business processes.

● Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.

● Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.

● Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.

● Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for executives. Associate of Science

Washington State University - Pullman, WA

2000 to 2003

Education

Bachelor's

Washington State University - Pullman, WA

September 2000 to July 2003

Skills

• Account Management

• Data Entry

• MS Office

• Receptionist

• Sales

• Events Management

• Branding

• Sales Management

• Calendar Management

• Presentation Skills

• Outside Sales

• Social Media Management

• Marketing

• Personal Assistant Experience

• Business Development

• Employee Evaluation

• Negotiation

• Market Research

• Customer service

• Sales

Assessments

Customer service — Proficient

May 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate