CRAIG SCHMIDT

***** ********* *****, **** ******, CA 92630 949-***-****

ad2m6l@r.postjobfree.com

** ***** ********** ********** *** Enforcement Industry with In Car and Body Worn Video, Radar / Lidar Speed Enforcement solutions and License Plate Recognition / Automated Enforcement Solutions. Over 30 years of experience as a data communications professional in both pre-sales and post-sales positions. Strong written, verbal, analytical and troubleshooting skills. Proven dedication to customer satisfaction.

2022 – 2023

KEY ACCOUNT MANAGER, WESTERN REGION

Jenoptik Smart Mobility

Covering the 17 Western States, responsible for sales and support to Law Enforcement, State and local City Municipalities of Jenoptik’s LPR, Speed and Red Light camera solutions. Functioned as primary point of contact between the customer and support to develop new key accounts and grow existing customers to increase market share. Facilitated business development through customer onsite visits providing presentation, demos and quotes, supporting trade shows and responding to RFP’s. As a team, designed and sold the first ALPR / Sound sensor to California Highway Patrol to support Assembly Bill 1079 combating noise pollution.

2006 – 2022

REGIONAL SALES MANAGER & FIELD APPLICATIONS ENGINEER

Kustom Signals, Inc

In a dual role, responsible for pre and post sales and support for all Speed Enforcement, Speed Awareness, Video products and Storage solutions to Law Enforcement Command staff and IT decision makers. Provided consulting services to departments for life cycle vision, technical direction, storage requirements and data transfer methods. Provided physical installation or VM deployment of back office hardware, wireless infrastructure, software configurations and acceptance testing. Provided training to end users for In-Car operations, and back office training. Certified Police Radar / Lidar Instructor, training over 100 officers as Instructors.

2004 – 2006

DESIGN ENGINEER

Durablue

Responsible for the design, sales and support of ATV racing products. Also, supporting a diverse market for Durablue, designed and developed a Best In Class water sensing probe for plumbing and carpet industry.

1996 – 2004

SOLUTION DESIGN ENGINEER

Sprint

Responsible for pre and post sales engineering support for complex telecommunications networks. Worked with sales force to analyze and respond to RFI’s and RFP’s. 3rd level technical support to internal and external customers. Conducted service quality reviews and life cycle support on data and IP services.

SYSTEM ENGINEER

Sprint

National Account role in sales engineering support for all Sprint's data products; IP, IP/VPN, Frame Relay X.25, ATM.

1992 – 1996

TECHNICAL SALES, MAJOR ACCOUNTS

RAD Data Communications

Responsible for design, configuration, installation, service and support of voice and data multiplexers, Token Ring and Ethernet networks, and various DCE equipment. Provided technical support RAD’s 400+ data communications products to VAR’s, distributors and end user customers, worldwide.

1984 – 1992

SYSTEM ENGINEER

AT&T Paradyne

Provided pre sales technical support to sales on network designs, hardware configuration and proposals. Delivered high level technical presentations, products demonstrations, consulting and training to customers. Provided 2nd level technical support to field engineers.

SENIOR FIELD ENGINEER

Responsible for installations, maintenance, repair and upgrades on all Paradyne's data communications products. Provided technical training to customers on networking equipment and data communications technologies.

2018

POLICE TRAFFIC RADAR/LIDAR INSTRUCTOR, IPTM, University of North Florida

2002

AGILENT CERTIFIED EXPERT, Agilent Technologies

1999

WAN, ATM, FRAME RELAY & ETHERNET NETWORK ANALYSIS, Hewlett Packard

1997

CISCO SYSTEMS, INTRO TO CISCO ROUTER CONFIG, Ascolta Training

1997

UPPER-LAYER PROTOCOL ANALYSIS & TROUBLESHOOTING, Sniffer University

1984

AS DEGREE, COMPUTER SCIENCE, Control Data Institute

•Ability to develop and build solid relationships with customers.

•Strong technical knowledge of product instills confidence in purchasing decisions.

•Understanding customer needs.

•Developing lifecycle trust.

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