WILLIAM J. KEAST

Novato, California ***** • 415-***-**** • Email: ad2m6i@r.postjobfree.com

DIRECTOR OF LABOR AND EMPLOYEE RELATIONS

PROFESSIONAL PROFILE

Results driven Professional with well-developed interpersonal and conflict management skills

Solid track record of building lasting collaborative and productive client relationships

Creative problem solver, experienced in conflict resolution

Proven track record of successful grievance settlements, including winning positions in arbitrations

30+ years of employee and labor relations management experience spanning four industries with more than

four-years in the Public Sector.

Comfortable in both traditional (adversarial) and collaborative labor relations paradigms

Successful outcomes defending both NLRB and PERB Unfair Labor Practice charges

PROFESSIONAL EXPERIENCE

Human Resources Director

May 2022 to Present

Bayside Marin and SERENITY KNOLSS - Acadia Health Residential Drug and Alcohol recovery Centers

Responsible for Directing the Human Resources Department for both facilities, including responsibility for Employee Relations, Internal Investigations, Payroll Processing, Workers' Compensation,, Organizational Development Programs, Labor Law Compliance and Implementation of Acadia Corporate Employee-Engagement Strategies

Area Labor and Employee Relations Manager

April 2018 to November, 2021

Waste management (Northern California and Nevada Area)

Partnered with in-house Labor Relations Legal Counsel as chief spokesperson at the table in labor contract negotiations for all 16 -Area Collective Bargaining Agreements

Responsible for administration and grievance resolution for 16 Northern California and Nevada Area Collective Bargaining Agreements, including presenting employer's position successfully in formal arbitrations

Defended company against Unfair Labor Practice Charges before the NLRB, including appearing as principal company witness before Nevada District Court, successfully securing injunction against the Reno Teamsters Union for threatened wildcat strike action

Developed and presented training programs on proactive management in a union environment, including team-building strategies for a unionized workforce for managers of all Area facilities

Labor and Employee Relations Manager

November 2017 -April 2018

Santa Rosa memorial hospital

Resolved union grievances with California Nurses Association and United Healthcare Workers unions

Developed and presented manager-training programs on resolving grievances at the lowest-level possible and effective management in a union environment

Implemented an employee-feedback program for improving employee morale and engagement

Manager of Labor Relations

December 2015 - September 2017

Pro Transport-1, Cotati, California (PT-1 Holdings)

Contract Administration and Company’s Chief Spokesperson for Collective Bargaining (Northern and Southern California), for two of the largest and fastest growing Ambulance Services in the Continental United States - (Pro Transport-1 and PRN Ambulance)

Conducted successful union-avoidance campaign for a large classification of company workforce

Investigate and manage Government Agency claims (DFEH, EEOC & NLRB)

Chief Grievance Officer, successfully resolving all grievances short of costly arbitration

Senior HR Consultant/Training Designer

January 2014 - December 2015

Gravitate Training, South San Francisco, California

Design and present targeted employee and management training programs to support client initiatives

Provided executive level Labor and Employee Relations consulting services to multiple clients, including APCCO

Labor and Employee Relations Manager

January 2013 - November 2014

MARIN GENERAL HOSPITAL, Greenbrae, California

Chief negotiator (Hospital Administration Representative) for professional/technical and Support Services (Multi-Union CBA Administration), including responsibility for grievance resolution

Successfully coveted support from Hospital's Organized Labor groups in successful campaign to pass local ballot initiative to gain funding to rebuild and expand the aging medical center.

Developed and presented training for all managers on managing union employees and introducing the concept of looking at the unions as work-partners and not approach attainment of hospital goals and objectives from an adversarial perspective

Senior Human Resources Analyst September 2011 January 2013

PORT OF SAN FRANCISCO, San Francisco, California

Provided Labor Relations/HR consultation and assistance to Senior Port Maintenance Division Management Team & individual members

Represented the Port, Maintenance Division, in Citywide labor negotiations

Served as member of the Port of San Francisco Crisis Response and Intervention Team

Developed and presented employee safety training, including pile worker/dive protocols and Arc Flash PPE and safety protocols

HR-Pro (Contracted HR Consultant)

January 2011- September 2011

HR ANSWERLINK.COM, Pleasanton, California

Provided HR/LR, Workplace Safety, Compensation/Benefits and Training-Program Design Consultation to assigned clients located across the United States

Interim Director of Labor and Employee Relations 2008 - 2010

UCSF MEDICAL CENTER, San Francisco, California

Under an MSquared (Third Party) Contract, directed the Labor and Employee Relations Department for major Medical and Research Center comprised of a workforce of over 10K professional and support personnel, which is consistently rated within the top ten worldwide medical centers

Managed a staff of seven junior and senior HR/LR management professionals

Served the Medical Center as “Chief Spokesperson” on all local union negotiations and represented the Medical Center on a panel during UC system wide contract negotiations

Employee and Labor Relations Consultant

2002-2008

KAISER PERMANENTE, Regional Offices, Oakland, California

Provided assigned regional client groups with logistical and strategic employee and labor relations advice and consultation in a labor/management partnership paradigm.

Partnered with assigned clients towards the development and implementation of effective employee-incentive programs to achieve both regional and individual hospital goals.

Responsible for grievance resolution with three unions for assigned client group of medical centers.

Served as key member of management team on the Labor/Management Partnership Committee for Northern California Regional Offices, developing and implementing the “Issue Resolution/ Corrective Action Program”, an alternative to traditional Discipline.

Corporate Manager, Compensation and Benefits

1993-2000

DELTA DENTAL PLAN OF CALIFORNIA, San Francisco, California

Managed the Compensation, Benefits and Safety Department for the Corporate Offices of Delta Dental and four subsidiaries in five states in a unionized environment.

Developed and implemented an upgraded Executive Compensation Program.

Lead Role on Compensation and Employee Benefits in Union Negotiations.

Implemented and Administrated a Cash Balance Retirement Plan, a 401(k) Plan, a 457 – Deferred Compensation Program and revamped the SERP/SEPP Retirement Programs for Senior Staff Members.

Acted as Chief Corporate Contact for five on-sight audits of Corporate Affirmative Action Programs by the OFCCP (Office of Federal Contract Compliance Programs), including negotiating post-audit settlement agreements.

Modified compensation programs over a seven-year period to assure organizational competitiveness in the market place.

Acted as lead at the bargaining table with Teamsters Union for compensation and benefits package for represented employees

EDUCATION

B.A., Labor Relations, San Francisco State University

A.S., Administration of Justice (Criminology), City College of San Francisco

PROFESSIONAL AFFILIATIONS

Former Writer for Examiner.Com -(subject matter: Noteworthy developments within the San Francisco Organized Labor Union Movement with editorial comment)

Served five years as a Board of Directors member, Kaiser Permanente’s School of Allied Health Sciences

Served from 1977 to 1983 as a member of the Board of Directors of the San Francisco/Marin Chapter of the Muscular Dystrophy Association and director of celebrity telephone bank for six-consecutive local broadcast segments of the Jerry Lewis Labor Telethons on KTVU 2

Earned SPHR Certification from SHRM in 2003

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