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Customer Service Social Media

Location:
Lawton, OK
Posted:
January 10, 2024

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Resume:

Curt Russell

.

Phone Number 918-***-****

Email ad2m67@r.postjobfree.com

Address Lawton, Oklahoma 73505

With a proven track record at Walmart for elevating customer service standards, I bring a keen attention to detail and robust problem-solving skills. As a seasoned editor for Stigler News-Sentinel, I enhanced content engagement and accuracy, showcasing my expertise in training others and editorial excellence.

SKILLS

Visual Merchandising

Attention to Detail

Customer Relationship Management

Verbal and Written Communication

EXPERIENCE

Associate

Walmart, Tulsa, Oklahoma

Sep 2014 - Dec 2023

Developed strong customer service skills through daily interactions with customers.

Trained new employees on basic customer service techniques and procedures.

Operated cash register to process cash, check and credit transactions.

Assisted with inventory by identifying and marking items for removal from shelves or storage areas.

Editor

Stigler News-Sentinel, Stigler, Oklahoma

May 2007 - Jun 2012

Edited and proofread manuscripts, articles, reports, and other documents to ensure accuracy of grammar, spelling, punctuation, syntax, and formatting.

Developed new ideas for content to engage audience.

Created social media content for digital platforms.

Facilitated creative feedback to internal team and agencies throughout life of project.

Reporter

McAlester News-Capital, McAlester, Oklahoma

Jul 1999 - Jun 2007

Developed and maintained relationships with sources to ensure accurate reporting.

Presented stories in a clear, concise manner that resonated with viewers.

Assisted other reporters in gathering information or covering special events.

Managed multiple assignments simultaneously under tight deadlines and pressure.

Reporter

Henryetta Daily Free-Lance, Henryetta, Oklahoma

Apr 1996 - Jul 1997

Compiled research and conducted interviews to create compelling stories.

Demonstrated strong writing skills for both breaking news and in-depth investigative pieces.

Reported on breaking news events in an ethical manner with accuracy.

Produced unique and captivating news stories.

Interviewed news subjects and researched for facts and credibility.

Developed news sources for general assignment and special areas of interest.

Features Writer

Okmulgee Daily Times, Okmulgee, Oklahoma

Apr 1995 - Apr 1996

Formulated engaging headlines that accurately reflected the content of each article.

Adapted writing style according to target audience and publication requirements.

Edited and proofread feature articles prior to submission to editors for review.

Developed, researched, and wrote feature stories for publication.

Communications Specialist

U.S. Army, Varied, Varied

Feb 1980 - Jan 1990

Collaborated with cross-functional teams to create integrated communications plans across various platforms.

Maintained a wide range of communications and communications-related equipment (i.e., radios, trucks, generators, etc.).

Supervised and trained other soldiers.

Chose the best possible site locations for communications equipment and coordinated with other sections to ensure adequate supplies were on hand and maintained.

EDUCATION

Associate in Applied Science (A.A.S.) in Nursing

Connors State College, Warner, Oklahoma

May 1994



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