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Forklift Driver Customer Service

Location:
Toronto, ON, Canada
Posted:
January 10, 2024

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Resume:

JOSHUA KOFI AHETO

+1-437-***-**** • ad2m4f@r.postjobfree.com • Toronto, ON

Professional Summary

Accomplished leader with 8 years of end-to-end data and inventory handling experience, coupled with excellent written and verbal communication skill set in both analytics and transaction execution, leading to increasingly responsible positions in data and inventory management.

Core Skills

● Data Analysis using

Microsoft Excel

● Data Collection and sorting

● Team Leadership

● Monitoring & Evaluation

● Data Interpretation

● Advanced numeracy skills

● High computer literacy

with high versatility in MS

Office suite

● Good relational &

communication skills, both

written and verbal

● Good interpersonal skills

and relationship

● Highly detail oriented.

● Good time management.

● Teamwork skills and

working independently

Organizational Experience

FORKLIFT DRIVER / SHIPPING & RECEIVING CLERK, May 2023 – Date Rollstamp (Magna) / PCF, Vaughan - Canada

● Operating a Counter Balance

● Maintain minimized product shrink as a result of damage and/or loss of product

● Ensure timely product delivery and excellent customer service

● Maintain accurate shipping and receiving documentation and inventory numbers

● Order picking for various customers

● Housekeeping which includes sweeping and throwing out garbage

● Complete visual inspection of trailers to ensure it is within compliance when offloading

● Inspect and receive all deliveries, ensuring all paperwork is correct

● Feeding bins of parts to operators

● Sorting skids of products in the Shipping department

● Loading and offloading trailers

● Printing labels for shipments using ERP.

FORKLIFT DRIVER, Feb. 2021 – Mar. 2023

Wilson Truck Lines, Etobicoke - Canada

● Moved raw materials into the warehouse facility, shipping lines and other storage areas using a forklift and material handling equipment.

● Performed all system-related transactions to ensure inventory accuracy goals.

● Assisted in preparing material orders or truck orders and assist in maintaining accurate raw materials, pallets and carton counts for the warehouse supervisor and/or material handling manager.

● Restocked raw materials and picked orders for fulfillment.

● Loaded and unloaded trucks.

● Maintained a clean warehouse and forklift daily.

● Responsible for adhering to all safety procedures in the performance of job duties. RECEIVING / DATA ENTRY CLERK, Jan. 2021 – Jan. 2023 Newly Weds Foods, Mississauga - Canada

● Moved products to assigned areas in the warehouse or to store shelves.

● Located and moved stock of products to pallets or crates for shipment

● Prepared shipping documents and mailing labels.

● Verified that orders were filled correctly.

● Recorded items removed from inventory.

● Identified and reported damages, shortages or quality deficiencies

● Maintained records on destination charges and weight on all outgoing freight.

● Verified rate charges.

● Trained in the use of automated equipment.

● Participated in physical inventories and inventory reconciliation exercises to meet overall inventory accuracy goals

● Unloaded materials and merchandise from incoming vehicles and stack them in assigned places

● Recorded the shipment and receipt of all products, materials, and supplies.

● Tracked, traced, and updated the status of incoming and outgoing shipments.

● Maintained a clean, neat, and member-ready area.

● Maintained an accurate log sheet of daily moves and counting accurately.

● Engaged drivers with a positive attitude.

SHIPPING & RECEIVING CLERK, Nov. 2019 – Oct. 2020

Erie Meats Ltd, Mississauga - Canada

● Determined method of shipment and prepared bills, invoices and other shipping documents

● Received merchandise – checked and signed delivery slips; assisted with unloading as necessary

● Inspected and verified incoming goods against invoices or other documents, recorded shortages and rejected damaged goods

● Accepted or returned merchandise according to established company procedures. Calculated prices according to guidelines, and affixed bar codes, prices, and security tags as necessary.

● Operated forklift, hand truck or other equipment to load, unload transport and store goods

● Maintained internal record-keeping systems

● Assembled containers and crates, packed goods to be shipped and prepared and shipping instructions SENIOR DATA ENTRY CLERK, Aug. 2016 – Nov. 2019

Interplast Ghana Ltd, Spintex - Ghana

● Monitored and collected data sets for auditing, processing and statistical analysis.

● Transcribed source data into forms useable by management for decision making

● Utilized a variety of software tools that includes the advanced use of excel to prepare daily production reports.

● Recorded data by operating data entry equipment

● Received source documents from various departments and when necessary, returned improperly coded or incomplete documents to user departments for correction.

● Protected the organization`s value by keeping information confidential.

● Handled database by entering fresh and updated account and information

● Organized source data for computer entry by assembling and classifying the information and certifying entry preferences.

● Prepared source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data.

● Cross-checked entries made by the data entry team at the end of each working day

● Set up new files and records.

STORES OFFICER TRAINEE, Aug. 2014 – Aug. 2016

Interplast Ghana Ltd, Spintex - Ghana

● Exercised general control over all activities in the store’s department.

● Organized proper identification, location and display of materials.

● Planned and optimized stock holdings.

● Ensured that all materials are correctly handled and recorded; maintained proper records.

● Initiated purchase requisitions for the replacement of stock of all regular store items whenever the stock level of any item of store approaches the minimum limit fixed in respect thereof

● Checked, received and arranged purchased materials in their appropriate places for storage

● Issued materials only in required quantities against authorized requisition notes/material list

● Ensured safe keeping both to quality and quantity of items

● Checked the book balances, with the actual physical stock at frequent intervals by way of internal control against wrong issues, pilferage, etc.

● Ensured item quality remains within specification.

● Eliminated potential pollution sources and improved environmental performance parameters.

● Reviewed new procedures, manuals, and system enhancements and suggested revisions.

● Recorded inventory inspection findings and reported the discrepancies

● Implemented improvised supervision methods and showed improved efficiency through their implementation. INTERN - CSO, Oct. 2012 – Oct. 2013

Agricultural Development Bank, Tema - Ghana

● Used the software program for updating and reviewing customer information.

● Counselled customers on credit facility acquisitions.

● Gave instructions to clients on how to solve their issues and monitor the addressed problems.

● Addressed customers face-to-face regarding their concerns

● Dealt with relevant customer queries and complaints.

● Answered calls & Assisted customers with enquiries

● Customer service officer with a focus on Accounts opening

● Teller: - Dispensed cash to customers – remittances (western union, MoneyGram, sika cash, Ghana international Money, Transflow)

● Officer-in-charge of ATM cards, Visa Cards, Cheque books, Statements

● Maintained a harmonious relationship with investors and customers.

● Prepared weekly statistical reports necessary to ensure conformity with activities on the Cheque books and ATM cards.

Educational Background

● BSc. Mathematics (Single Major), University of Ghana, Ghana 2008 – 2012

● WASSCE, General Science, Bishop Herman College, Ghana 2004 – 2007 Training Courses

● Post-graduate Certificate in Banking Operations

● Corporate Executive Cert. in Strategic Management Leadership & Business Admin (Credit Risk Management option)

● Corporate Executive Cert. in Strategic Management Leadership & Business Admin (Marketing Management option)

● Tally (Accounting Software), Business Trust, Medina, Accra References

● Provided on request.



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