GN Genesis Noguera

Little Elm, TX ***** 214-***-****

ad2m3b@r.postjobfree.com

PROFESSIONAL

SUMMARY

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

SKILLS Reading Comprehension

Guest Registration

Packaging and Mail Receiving

Customer Relationship

Management (CRM) Software

Issue Handling

Learning Strategies

Team Collaboration

Listening Skills

Accounting Techniques

Speaking

Verbal and Written

Communication

Staff Management

Effective Planning

WORK HISTORY FRONT DESK 07/2023 to CURRENT

The Elms Hotel And Spa 301 E Eldorado Pwky

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Scheduled, coordinated and confirmed appointments and meetings. Resolved customer issues quickly and notified supervisor immediately when problems escalated.

PERSONAL ASSISTANT TO THE OWNER 04/2020 to 07/2023 Stephen Bird 3396 Corkwood Dr Frisco Tx 75033

Trained new team members by relaying information on company procedures and safety requirements.

Coached team members in techniques necessary to complete job tasks. Worked different stations to provide optimal coverage and meet production goals.

Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Oversaw personal and professional calendars and coordinated appointments for future events.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

SHIPPING AND RECEIVING LEAD 07/2018 to 03/2020

World Class Distribution 5101 Frye Rd

Pulled, verified, and packaged items for shipment. Operated forklifts, lift trucks, and hand trucks to move items around warehouse.

Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.

Prepared shipping documents and invoices, processed payments, and fielded client questions.

QUALITY CONTROL INSPECTOR 01/2018 to 07/2018

World Class Distribution 5101 Frye Rd

Inspected incoming and outgoing materials for accuracy and quality. Communicated with production team members about quality issues. Inspected quality of products, taking note of functionality, appearance and other specifications.

Performed visual inspections and non-destructive tests where appropriate. EDUCATION High School Diploma

Venezuela

LANGUAGES Spanish

Native or Bilingual

English

Professional Working

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