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Customer Service Business Development

Location:
Park Ridge, IL
Salary:
$80,000
Posted:
January 10, 2024

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Resume:

JAMES THOMPSON

Arlington Heights, IL ***** • ad2m1x@r.postjobfree.com • 847-***-****

OUTSIDE SALES LEADER

Accomplished sales leader with 20+ years of experience leveraging a background in sales, marketing and customer service to drive revenue and growth for diverse organizations. Expertise in strategic sales planning, prospecting, cold calling, pipeline development, account management, business development and relationship management. Track record of meeting and exceeding ambitious sales targets. Highly skilled at analyzing customer business operations to identify and create solutions that resolve complex business needs. Adept at cultivating and sustaining key business and customer relationships. Background in financial services and printing/publishing. Exemplary communications and interpersonal skills.

AREAS OF EXPERTISE

Strategic Planning & Tactical Execution Territory Management Revenue & Growth New Business Opportunities

Customer Care & Service Sales Leadership Customer Needs Identification Problem Solving Negotiations

PROFESSIONAL EXPERIENCE

Neptune Society, Rolling Meadows, IL 2019 – Present

Sales Representative

Promote and sell life planning products to customers in need of final expense financial support through in-person or virtual meetings. Build strong relationships with prospects and customers to become a trusted advisor for their financial protection needs.

Ranked as top-producing sales rep for 21 out of 23 months.

DeJohn Advisory Team, Rolling Meadows, IL 2008 – Present

Financial Advisor

Consult individual or business clients on appropriate investment vehicles to grow their investment portfolio and achieve their financial needs.

Recommend life, health, annuities and other insurance products to meet their financial goals.

Oversee and managed sales operations for an Illinois branch focused on providing lending solutions for purchases of multi-unit apartment complexes.

Generated $20M in sales.

World Savings/Wachovia, Schaumburg, IL 2004 – 2008

Project Loan Officer

Assisted customers of the Illinois Investment Property Division in securing loans of up to $5M.

Inspected buildings for defects, interacted and supported loan processors, resolved financial and legal issues and coordinated loan closings.

Closed a $20M loan over a calendar year with no REO on any projects.

PREVIOUS WORK HISTORY

Vice President Sales, Arlington Press

Delivered commercial and individual print solutions, including direct mail and graphic arts services. Increased sales to $3.5M ($500K) from clients, including Walgreens, Konami, SBS Worldwide, Bally International, Associated Material Handling, Allstate Financial, and Premier Investments.

EDUCATION & CREDENTIALS

Post-Graduate Marketing Courses, Keller School of Business Management

Bachelor of Arts (BA), History & English Studies, Eastern Illinois University

Licensed Illinois Health & Life Insurance Agent



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