MARK ALVIN WILSON 246-***-**** ad2m18@r.postjobfree.com

linkedin.com/in/markalvinwilson

Solutions-oriented leader with a dedicated 25-year career driving the full lifecycle design, development, implementation, enhancement, and alignment of mission-critical application systems with organisational goals. Expert in analysing needs and issues, defining and recommending the approach, and mobilizing internal / external resources in developing solutions with strong organisational benefits. Skilled in assessing, managing, and ensuring the alignment of solutions, projects, and application systems with strategic plan, user requirements, SDLC best practices, examination security and pedagogical standards. AREAS OF EXPERTISE

Innovation, Modernization & Change Management Leadership

Organisational Management / Budgeting & Procurement

Medium-Scale Project Planning, Tracking & Management

Team Development, Training & Leadership

Systems Development Lifecycle Best Practices

Business Systems Analysis & Process Reengineering

Stakeholder, User & Leadership Relations

Risk, Issue & Compliance Management

PROFESSIONAL EXPERIENCE

CARIBBEAN EXAMINATIONS COUNCIL – 1998 to Present

Premier regional provider of globally competitive curriculum development, examinations, certifications, and education services. SENIOR MANGER/Enterprise Architect – INFORMATION TECHNOLOGY (2020 to Present) Promoted to manage department, overall responsibility for Software development, Business and Systems analysis, develop new and enhance existing application systems, build and support mission critical solutions and ensure the alignment of solutions with the strategic outlook of the organisation. attending governance meetings, driving the resolution of solutions, directing departmental work plans and budgets.

Subject Matter expert for Organisation, Enterprise Solutions.

Manage efforts of staff resources in Barbados and Jamaica in achieving project and organizational goals.

Manage the Interface with users and leadership to analyse needs, define strategies, and translate technology solutions into stakeholder usable Results. Manage the R&D technology efforts of the organisation.

Oversee business analysis processes. Which integrate business activities.

Collaborate with Operations team to ensure the seamless transition of new applications into production environment. Analyse and provide technical requirements to Database, Network, and Systems Administrators prior to deployment of new software. Oversee capacity planning.

SELECTED ACHIEVEMENTS:

Establish New enterprise solutions Department under Technology Services Designed and Established new enterprise solutions Department which Manages software development business and systems analysis.

Technical leadership for new Covid-19 policies and External user interfaced for Stakeholders . Managed the redesign of system interfaces and implementation of user portals as per changing business rules

Established AGILE working environment and rolled out organisation wide Implemented Azure DevOps as our Enterprise tool, for agile development management ASSISTANT REGISTRAR/Manager, Lead Software Developer – INFORMATION SYSTEMS (2006 to 2020) Promoted to manage staff, mobilize resources for projects, develop new and enhance existing application systems, build and support application databases, and ensure the alignment of solutions with the evolving needs of the organisation. Assumed additional responsibility following the departure of Head of the Systems Development Division, encompassing assigning workload to staff members, managing daily operations of the division, attending meetings, driving the resolution of solutions, providing input into work plans and budgets.

Manage efforts of staff resources in Barbados and Jamaica in achieving project and organizational goals.

Interface extensively with users and leadership to analyse needs, define and recommend strategies, and translate technology solutions into tangible results. Research and evaluate the usability of new technologies within the organisation.

Provide technical advice to business analysis processes. Integrate organisational business rules into software development processes. Work with Business Analyst team in identifying and documenting user requirements. MARK ALVIN WILSON Page 2

Design, maintain, and leverage DBMS, query languages, and other database tools and techniques to ensure optimal data integration, information access, and reporting. Analyse and ensure the alignment of database security, user access, and database integrity with organisational security guidelines and standards.

Collaborate with Operations team to ensure the seamless transition of new applications into production environment. Analyse and provide technical requirements to Database, Network, and Systems Administrators prior to deployment of new software. Assist with capacity planning for hosting and storage environments, and provide guidance on testing operational requirements.

Manage the technical aspects of 3 Regional Territory’s National Examinations Trinidad and Tobago’s TTSEA, St Lucia National Examinations, St. Maarten Group 8. Provide application support, modification and production of reports, and overall logistics in the form of Registration, Processing, Statistical and Error Reporting, and Student Placement. SELECTED ACHIEVEMENTS:

interim role as Information Systems Manager on and off for 9 consecutive years Participated in the strategic planning process, monitored the implementation of work programme, prepared and managed budgets, created reports on work for regular submission to Management, determined and implemented strategic direction initiatives of the organisation, and ensured the alignment of resources, solutions, and processes with organisational objectives.

Instrumental in designing, deploying, and implementing the then new e-Registration Application System in 10 countries. Assisted in redesigning system from MS Access to .NET technology. Planned and coordinated the implementation of system in each country, and managed the delivery of training to users in selected countries.

Managed the development and implementation of the new TTSEA and New Reporting of School-based Assessment subjects for the Trinidad Government. Planned and coordinated the change management process, and the delivery of training and support to end users.

Assumed additional workload following the departure of 2 development staff. Developed new and maintained portfolio of systems applications and associated databases in accordance with business objectives and SDLC best practices. SYSTEMS ANALYST / PROGRAMMER (SENIOR ADMINISTRATIVE ASSISTANT) (1998 to 2006) Recruited to enhance and support portfolio of 8 multi-platform examinations registration, examinations processing, accounting, procurement, and human resources systems.

Interfaced with users to confirm requirements specifications. Wrote program specifications based on design specifications.

Designed new systems, modules, and functionality in adherence to user and business requirements objectives.

Conducted unit and system testing, resolved issues, developed technical and user documentation, and trained users.

Provided application database support. Developed and analysed SQL code. Designed and constructed test data structures. SELECTED ACHIEVEMENTS:

Designed, developed, and implemented the 1st Examinations Processing System for the new Caribbean Advanced Proficiency Examinations (CAPE) utilizing Oracle/Developer 2000 that automated manual processes. System evolved as the foundation for developing the current processing system for all examinations within the organisation.

Core member of team that designed, developed, and implemented the New Examination Processing System(FAIM) that improved the efficiency and reliability of examinations processing at the Council. Assumed roles as Solutions Architect and Systems Analyst for the build out of new integrated system. Collaborated with external contractor and peers to define requirements, design new functionality, and align system with organisational needs.

Designed and managed critical project to replace legacy St. Lucia National Examinations Processing System with new robust and user-friendly VB.NET system that enabled users to implement data changes and improved reporting capability. (Manage CXCs Technical effort in these Examinations from 2005 –present) . SANGA INTERNATIONAL, INC. – 1997 to 1998

SENIOR SOFTWARE DEVELOPER / ASSISTANT PROJECT MANAGER Led the full lifecycle design, development, and delivery of high-impact enterprise systems to clients. SELECTED ACHIEVEMENTS:

Led the design and development of an Online Business Registry System and a Cargo Transport Registry System leveraging Java technology for the Chinese government in adherence to systems and project development methodologies. ADDITIONAL EXPERIENCE

President PRINCIPAL STAFF ASSOCIATION(CXC), BARBADOS WORKERS UNION (2009 to 2013) Technician – Project Unit NATIONAL CONSERVATION COMMISSION, Barbados (1993 to 1997) Library Assistant BARBADOS NATIONAL STANDARDS INSTITUTION (1991) Supervisor / Laboratory Technician MINISTRY OF TRANSPORT & WORKS (1988 to 1991) EDUCATION & CREDENTIALS

Master of Science in Project Management and Project Evaluation, UNIVERSITY OF THE WEST INDIES (2003) Bachelor of Science in Computer Science with Honours, UNIVERSITY OF THE WEST INDIES (1997) Leadership Development

CARICAD Transformational Leadership Development program, Caribbean (2021) Arthur Lok-Jack Graduate School of Business, Distinguished Leadership Conference, Trinidad (2014) National Initiative for Service Excellence Leadership Development Conference, Barbados (2012) Certification & Technical Training

ITIL Foundations Certified Professional (2015)

MS SQL Server Administration, MS SQL Server Programming, Crystal Reports TRAIN X TRINIDAD (2001, 2003 & 2004) Introduction to Oracle, Developer/2000, Oracle Forms, Oracle Reports MIS TRINIDAD (1999) TECHNOLOGY PROFICIENCY

Development Languages / Tools: Visual Studio, VB, C#, .NET, MS Office (Word, Excel, PowerPoint) Methodologies & Standards: Waterfall, Agile, Object-Oriented, Structured Analysis & Design Techniques, AZURE DevOps Databases: MS SQL, MySQL, Oracle, MS Access

Operating Systems: All forms of MS Windows currently windows 7,8,10,11

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