Sydney Parham

Contact Information: 713-***-**** / ad2m0n@r.postjobfree.com

SKILLS

Exceptional Customer Service

Effective Communication

Strong Time Management

Proficient in Multitasking

Analytical and Critical Thinking

PROFESSIONAL EXPERIENCE

Nanny The Ketterman Family 2017-August 2023

Provided attentive care for two children, aged 10 (boy) and 12 (girl), ensuring their well-being and safety.

Managed a dynamic calendar, coordinating school, doctor, and dentist appointments, sports clubs, and play dates.

Facilitated transportation for children, handling pick-ups and drop-offs with reliability and punctuality.

Administered medication and accompanied the children to all medical and therapy appointments.

Assisted with homework and provided additional tutoring support as needed.

Seabrook Waffle Company Floater 2020-2022

Welcomed customers with a friendly and upbeat demeanor while efficiently taking and processing their orders.

Maintained accuracy and organization by counting, organizing, and balancing the cash drawer.

Demonstrated in-depth knowledge of the menu, ensuring prompt and informed responses to customer inquiries.

Proactively underwent cross-training in various positions to effectively support the team during periods of understaffing.

Gulf Coast Equine and Pet Grooming Associate 2018-2020

Perfected specialized grooming techniques tailored to the unique needs of various animals.

Applied daily empathy and strong social skills to effectively communicate with pet owners, ensuring a comprehensive understanding of their pets' requirements.

Assisted in front-end operations by managing payments, scheduling appointments, and verifying insurance details.

Proactively upsold grooming products and additional items, contributing to increased revenue and customer satisfaction.

JKA Lawyers Receptionist 2018

Managed a multi-line phone system with precision, adeptly screening and transferring calls while ensuring accurate message documentation.

Coordinated new client meetings and confirmed appointments, contributing to a streamlined scheduling process.

Demonstrated organizational proficiency by preparing comprehensive case files for upcoming meetings and trials.

Collaborated with lawyers on various tasks, enhancing overall workflow efficiency.

Maintained a well-organized reception area, consistently restocking office supplies to support smooth daily operations.

EDUCATION

Pearland High School Graduation Year: 2017

High School Diploma

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