Timothy S White

***** *********** **

Elkhorn, Nebraska 68022

402-***-****

Job Experience

**/**** ** *******

Retired

**/**** ** **/**** Delinquency Control Counselor

Pentagon Federal Credit Union

13220 Fort Street

Omaha, Nebraska 68164

Responsibilities: The primary purpose of this job is to collect debts owed to the credit union from members by contacting and counseling members about their delinquent accounts, maintaining related written records and complying with all related policies, procedures and regulations. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. Review delinquent accounts to determine actions to be taken and initiates appropriate follow-up activity, maintaining on-line chronological records of all facts, information developed and actions taken. Determine reason for delinquency and establishes an equitable payment arrangement enlisting the cooperation of the member, tracking members compliance to revised payment schedule. Counsel and assist members in the reduction and elimination of delinquent loan accounts. Provide in-depth productive and remedial financial counseling as needed. Analyze information in the member's record, decides what action will be taken and selects a method for effecting that action. Contact third parties such as relatives of the delinquent member, employers, personnel officers, creditors, or credit bureaus for the purpose of determining whereabouts of the member. Perform skip tracing activities as necessary. Prepare extension agreements and legal documents for refinancing of delinquent loans after receiving appropriate approval. Take appropriate action to repossess vehicles with authorization of Unit Supervisor, following proper notification procedures. Maintain records of all daily activities and reports to the Unit Supervisor. Process writs of attachments on members funds of deposit. Assist supervisor with completing DCC branch closing duties.

Supervisor’s Name: Sonya Skaggs 800-***-****

Reason for Leaving: retired from job

10/2018 to 12/2018 Warehouse Fulfillment Associate & Learning Ambassador

Amazon

11650 S 154th St,

Omaha, NE 68138

Responsibilities: load carts for DSP and Flex drivers, reset warehouse for distribution, check in Flex drivers for routes, handle Lot Traffic Flow for carts and drivers, DSP Lead and Learning Ambassador

Supervisor: Ken O’Connor 888-***-****

Reason for leaving: To accept position

04/2013 to 10/2018 Courier Driver

Associated Couriers, Inc

2684 Metro Blvd

Maryland Heights, Missouri 63043

Responsibilities: drive courier van round trip from Omaha, NE to Des Moines, IA (start around 530AM; end around 1130AM); transporting PET material for nuclear lab

Supervisor’s Name: Jeff Moore 314-***-****

Reason for leaving: company lost contract with Cardinal Health

10/2013 to 12/2013, 10/2014 to 12/2014, 10/2015 to 12/2015, 10/2016 and 10/2018 to 12/2018

Distribution Fulfillment Employee

Fat Brain Toys Distribution Center

13900 Chalco Valley Parkway, Suite 105

Omaha, NE 68138

Responsibilities: select items to ship for customer online orders; make shipping containers; verify online orders with completed shipping orders; pack & prepare shipping orders; loading UPS truck with shipping orders

Supervisor’s Name: Bernie Lorkovic 402-***-****

Reason for leaving: seasonal employee

04/2014 to 10/2014 and 1/2015 to 3/2015 Telephone Interviewer – Part Time

Professional Research Consultants

11326 P Street

Omaha, NE 68137

Responsibilities: conduct patient interviewers concerning recent hospital stays and doctor appointments

Supervisor’s Name: Darius Tellez 402-***-****

Reason for Leaving: Change of requirements from primary part time employment

10/2012 to 3/2013 Delivery Driver

Hot Shot Deliveries Inc.

4529 S 134th Street

Omaha, Nebraska 68137

Responsibilities: loading/unloading cargo from a cargo van of 10,000 lbs or less GVW; use of a two wheel/four wheel cart; delivery/pick up from customers including Alegent Creighton Heath Systems, Cardinal/Baxter Health, Manage Accounts Receivable, Ideal Payroll Solutions, Biaggi’s, Kellogg’s, Skylark Meats, Roberts Dairy & Silliker Testing Lab, Ferguson Plumbing Supplies, American Title, NP Dodge & First National Bank

Supervisor’s Name: Jake Hillwick 402-***-****

Reason for leaving: change of basic job requirements (hours required to work over 45 hours per week & on call 2-3 days per week) (received severance package)

08/2012 to 09/2012 Delivery Driver

Jimmy John’s

6720 S. 168th Street

Omaha, NE

Responsibilities: maintain cleanliness of Front of House, Prep Area and Storage Room; answering Delivery Phone; taking orders; sacking delivery orders and delivery of orders in a fast and safe manner

Supervisor’s Name: John Monkey 402-***-****

Reason for leaving: accepted Hot Shot position

06/2012 to 07/2012 MBD Loan Processor II

Bank of the West

13505 California Street

Omaha, Nebraska 68154

Responsibilities: receives and evaluates loan applications to ensure all necessary forms have been completed and comply with marketing guidelines; reviews, evaluates and verifies all required documents necessary to complete the loan file in an accurate and timely manner; solves problems and seeks alternative solutions when verification alters loan quality; proactively monitors the file and process flow to ensure the timely completion of the file; communicates with customers and adheres to all state and federal regulations

Supervisor’s Name: Toni Zaiser 402-***-****

Reason for leaving left mortgage banking industry

11/2010 to 06/2012 First Mortgage Loan Processor

Pentagon Federal Credit Union

13220 Fort Street

Omaha, Nebraska 68164

Responsibilities: reviewing loan application, initial underwriter review, sending Account Conditions letter, ordering appraisal report, flood certification, title commitment from 3rd party vendors, collection of required documents from borrower, preparing loan application for appraisal review & loan approval, arranging date for closing, answering questions from borrower and complying to HMDA, RESPA and other mortgage industry regulations and rules

Supervisor’s Name: Ria Gudenrath 402-***-**** Ext. 2191

Reason for Leaving: accepted Bank of the West position

06/2009 to 10/2010 Mortgage Sales Consultant

Pentagon Federal Credit Union

13220 Fort Street

Omaha, Nebraska 68164

Responsibilities: printing loan application, registering loan application, initial contact with borrower, reviewing loan application and requesting required documents to meet underwriter’s requirements, answering Mortgage Help Line and knowledge of loan products, including interest rates, requirements for each loan product, calculation of monthly payments and complying to HMDA, RESPA and other mortgage industry regulations and rules

Supervisor’s Name: Ria Gudenrath 402-***-**** Ext 2191

Reason for Leaving: promoted to First Mortgage Loan Processor

04/2008 to 05/2009 Member Service Representative

Pentagon Federal Credit Union

13220 Fort Street

Omaha, Nebraska 68164

Responsibilities: credit union member service call center, including transferred funds from accounts, submitted loan applications for members, completing on phone payments for members; cross sale for credit union products

Supervisor’s Name: Carolyn Lorde 402-***-****

Reason for Leaving: promoted to Mortgage Sales Consultant

01/2008 to 03/2008 Client Services Representative

Pharmaceutical Technologies Inc

13660 California Street

Omaha, Nebraska 68154

Responsibilities: pharmacy help desk; for members: price drugs, calculate drug co pay and determine drug coverage; for pharmacies: trouble shoot processing errors; for physicians: process prior authorizations for drug coverage; for groups: trouble shoot member’s complaints

Supervisor’s Name: Cindy Waterman 402-***-****

Thru Noll Human Resources Services 402-***-****

Reason for Leaving: temporary seasonal position

10/2007 to 12/2007 Soil Extraction Assistant

Midwest Laboratories

13611 B Street

Omaha, Nebraska 68144

Responsibilities: filtering test tubes for soil samples, washing used beakers, preparing measured soil samples for testing, remove soil samples from lab, archive soil samples, and disposing of old soil samples

Supervisor’s Name: Paul Westenburg 402-***-****

Thru Noll Human Resources Services 402-***-****

Reason for leaving: temporary seasonal position

08/1985 to 09/2007 Air Traffic Controller Specialist (Station)

Federal Aviation Administration

Columbus Automated Flight Service Station

2659 14th Avenue

Columbus, Nebraska 68601

Responsibilities: emergency aircraft assistance, issuance of aeronautical notices (safety related), record hourly weather broadcasts, aircraft clearances, in flight and preflight weather briefings, duties of controller in charge (shift supervisor), training personnel and knowledge of FAA regulations and rules

Supervisor’s Name: Roger Bodtke 402-***-**** (facility closed 09/11/2007)

Reason for leaving: earned government retirement

Work Achievements

Five Time Off Awards (FAA)

Four Exceptional Performance Ratings (FAA)

Seven Letters of Commendation (FAA)

Three On Spot Cash Awards (FAA)

Social Achievements

34 year member of the Omaha Sports Club (1989 to Present)

Happy Hour/Social Chairperson of the Omaha Sports Club (1989-1991 & 1998-2000)

Vice President of the Omaha Sports Club (2000-2001)

President of the Omaha Sports Club (2001-2003)

Audit Committee Chairperson of the Omaha Sports Club (2003-2006)

Omaha Sports Club Man of the Year (2001)

Member of the St Thomas Lutheran Church (2000 to Present)

Group Coordinator of the Men’s Group at St Thomas Lutheran Church (2001-2004) (2013-Present)

Education

Shawnee Mission West High School, Overland Park, Kansas (graduated 05/1979)

University of Kansas, Lawrence, Kansas (08/1979 to 05/1982)

Johnson County Community College, Overland Park, Kansas (06/1980 and 08/1983 to 05/1985)

Central Community College – Platte Campus, Columbus, Nebraska (08/1986 to 05/1988)

Completed Bartending Class at National Bartenders School, Omaha, Nebraska (40 hours) (09/2005)

References

Dave Billig 6913 Izard Street Omaha, Nebraska 68132 402-***-****

Phil Stamp 11505 Iowa Street Omaha, Nebraska 68142 402-***-****

Larry Adams 606 Lovers Lane Columbus, Nebraska 68601 402-***-****

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