JEANETTE MATTA

702-***-**** cell

ad2lyz@r.postjobfree.com

PERSONAL QUALIFICATIONS:

· Organizational skills; problem solving skills; detail oriented

· Selfstarter ability to work independently with little or no supervision.

· Adaptable to new requirements and change; work well under pressure (deadlines).

· Willing to work hard and make a positive contribution; company loyalty.

· Possesses and utilizes required theoretical, analytical, or practical knowledge for current position.

· Priorities work efficiently.

· Able to work any shift.

ACCOMPLISHMENTS:

· Citigroup Service Excellence Award

· ISOP Award (Information Services Outstanding Person)

· Mpower Communications MVP Award (Most Valuable Person)

EDUCATION/PROFESSIONAL TRAINING:

· Bishop Gorman High School

PROFESSIONAL EXPERIENCE:

Danville Services of Nevada 01/2023 to 07/2023

Administrative Assistant

Answer all incoming call and transfer to the appreciate person/department. Greet walk in customers,

Sort and distributed mail. Accepted UPS, and Fed Ex deliveries. Assisted accounts payable as needed.

Scanning documents.

RAPID COLOR PRINTING 08/2021 to 01/2023

6445 Karms Park Ct

Las Vegas, NV 89118

Front Desk Receptionist

Answer all incoming call and transfer to the appreciate person/department. Help will call customers

as they pick up their print order, take payments. Assist the mailing department with projects as

needed.

DTI/Epiq Employment Agency - TEMP JOB 10/2017 to 10/2018

Las Vegas, NV

Mail Room/Back Up Receptionist

This position is responsible for receiving packages and mail from Fedex, UPS, and USPS mail carrier.

The mail clerks deliver/pickup mail and packages throughout the office on a daily basis.

Outgoing mail is weighed and proper postage is affixed to mail and packages to ensure delivery. We also

recorded all mail room data in excel spread sheets. We were responsible for ordering all office supplies as

needed. All mailroom equipment was inspected on a daily basis to ensure operational. Once a month we

collected all recycle. Set up and maintain client’s kitchen areas and conference rooms, order food and make

coffee. We also acted as a backup to the receptionist.

Hilburn & Lein, CPA’s 02/22/2016 to 04/25/2017

5520 South Fort Apache Rd

Las Vegas, NV 89148

Document Scanner/ Back Up Receptionist

This position is responsible for scanning of all tax documents, bookkeeping documents,

and HOA paperwork. Acted as the backup receptionist as needed, answers incoming calls

Inquiries from walk in customers, greeted and direct visitors upon arrival, sorted and distributed mail,

accepted UPS, and Fed Ex deliveries. Assisted accounts payable as needed.

Woodside Homes LLC 01/26/2015 to 11/2015

4670 S. Fort Apache Rd Ste 200

Las Vegas, NV 89147

Receptionist/Administrative Assistant

Professionally and courteously answers incoming calls and directs callers as appropriate.

Handles inquiries from customers and public. Greets and directs visitors upon arrival.

Receives, sorts and sends out mail, UPS, and Fed Ex deliveries. Assists with accounts

payable as needed. Assists escrow with data entry, entering options into the database.

Provides reports and copies to departments as needed. Assist sales and marketing with

projects as needed.

Taylor Association Management 05/23/12 to 02/28/13

259 N Pecos Rd Ste. 100

Henderson, NV 89074

Administrative Assistant

This position is responsible for responding to homeowner calls and correspondence,

emails and maintaining violation logs, receiving and maintaining all architectural requests,

producing and editing correspondence, and assisting the Community Manager in

preparation for the Board/Annual meetings. This position is also responsible for coping,

and mailing of all homeowner correspondence. Admin Assistants also provided phone

coverage for the front desk as needed.

Terra West Property Management 10/2008 – 06/2011

6655 S. Cimarron Rd Ste 200

Las Vegas, NV 89163

Administrative Assistant

This position is an essential part of a Community Management team and is responsible

for responding to homeowner calls and correspondence, obtaining bids, maintaining

violation logs, receiving and maintaining all architectural requests, producing and editing

correspondence, and assisting the Community Manager in preparation for Board/Annual

meetings, also scanning and electronic filing for all HOA documents. This position also

was responsible for coping, faxing, scanning of all HOA documents. Admin Assistants

provided coverage of the front desk as needed.

Data Processor

Enter client and potential client information into CRM (marketing database), also maintain the

vendor data base for current and new vendors.

Associated Community Management 12/2007 – 09/2008

4815 W Russell Rd Ste 15-O

Las Vegas, NV 89118

Data Entry Admin

Enter current homeowner violations and notate all responses from homeowners.

Daily work also included filing and folding and mailing of homeowner violation

letters by operating the folding machine and the posting machine.

Timbers Bar & Grill 12/2006 – 09/2007

7081 W Craig Rd

Las Vegas, NV 89129

Food Server

Served food and drinks to customers.

Mpower Communications 08/1998 – 01/2006

3300 N Cimarron Dr.

Las Vegas, NV 89129

Senior Systems Operator – Information Technology

Process telecommunications billing and account information for commercial

and residential customers. Execute daily, weekly, and monthly jobs. Check the data

to ensure accuracy. Ability to use FTP data transfer software. Produce interdepartmental

reports and MIS. Knowledge of backup methods DVD, tape. Provide initial training for all

Operations staff, as well as developmental/change training as new systems and processes

are implemented. Project lead in creation of process and procedure manuals for Systems

Operations Group. Job duties completed utilizing the following systems: CMS, Microsoft Word,

Excel, Compaq Proficient 8000, Sun Enterprise 420R, Hewlett Packard 9000/N4000,

Sun Solaris 2.8, and SCO UNIXWARE 7.1.1.

Williams-Sonoma, Inc. 09/1995 – 08/1997

10000 Covington Cross Dr.

Las Vegas, Nevada 89134

Customer Service Representative – Telephone Center

Assist customers with inquiries on catalog orders, e.g., if the items have

been mailed/sent, non-receipt of items, wrong color, damaged, defective, etc.

Add/delete customers from mailing list; address corrections; explain postage/shipping

and sales tax charges.

Contact this candidate