Natasha M. Pedroza

**** *. ******** ******, **** Covina, California 91791

Phone: 626-***-**** Email: ad2lyd@r.postjobfree.com

Qualification Summary

Dedicated, energetic and reliable Bartender with over 9 years of experience skilled to consistently deliver the highest quality of customer service with outstanding communication and interpersonal skills. Extensive experience in bartending, food server, retail and accounting fields. An attentive and charismatic Bartender who is knowledgeable and passionate about spirits, wines and cocktails, with the ability to work professionally in team-based environments, maintain compliance to rules and policies, and work well under pressure amid distractions and interruptions, with experience in training and supervising roles. Displays a high level of competence in a rapidly evolving work environment and physically fit enough to move, lift, carry, push and pull stock and furniture to set up bar area and stations. Adaptability to learn new skills quickly and efficiently.

Skills

Customer service, mixology, sales, inventory management and proficient with Microsoft Office, Word, Outlook, Internet, Windows, Excel, and database programs

Professional Work Experience

Bodega Bar & Grill, Covina, CA, January 2023 to Current

Responsible for preparing accurate bar and food orders for a busy bar, with a thorough knowledge of all bar promotions and prices

Interact and engage customers to deliver excellent customer service results under any circumstances

Comply with the company drink recipes to ensure that alcohol profit levels are maintained

Responsible for keeping work areas clean and sanitary in compliance with bar standards and the local state and federal laws

Monitoring the legal age compliance to consume alcohol by checking customer ID, and intake of alcohol by guests, and prohibiting the sale of alcohol to customers who are intoxicated

Responsible for ensuring the bar is well-stocked with a wide selection of wines and spirits

Responsible for washing glasses and dishware

Maintain a collaborative and effective working relationship with the team and management

Efficiently track and record the sales receipts and payments

Sales Manager, Pedroza Ready Mix, Lake Forest, CA, January 2012 to January 2023

Provided efficient Customer Service which ensured timely delivery of materials

Management of sales and orders of concrete materials

Provides specific and customize knowledge to assist customers in purchasing materials

Tracked and monitored the billing and collections for orders

Bartender, Big League Dreams, West Covina, CA, June 2018 to July 2021

Responsible for preparing accurate bar and food orders

Interacted with customers to deliver excellent customer service results under all circumstances

Utilized company drink recipes to ensure that alcohol profit levels were maintained

Consistently kept work areas clean and sanitary in compliance with bar standards and the local state and federal laws

Monitored the legal age compliance to consume alcohol by checking customer ID and the intake of alcohol by guests, and prohibited the sale of alcohol to those who are intoxicated

Responsible for stocking the bar with a wide selection of wines and spirits

Responsible for washing glasses and dishware

Maintained an effective working relationship with the team and management

Efficiently tracked and recorded the sales receipts and payments

Responsible for opening and closing the bar, and ensuring the building was locked and secured

Bartender, Mustang Sally’s Bar, Rancho Cucamonga, CA, June 2017 to February 2018

Responsible for preparing accurate drink and food orders

Engaged with customers to deliver excellent customer service results under any circumstances

Responsible for company drink recipes to ensure that alcohol profit levels were maintained

Consistently kept bar and work areas clean and sanitary in compliance with bar standards and the local state and federal laws

Monitored the legal age compliance to consume alcohol by checking customer ID, and the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated

Ensured the bar was well-stocked with a wide selection of wines and spirits

Responsible for washing and storing glasses and dishware

Maintained a positive working relationship with fellow staff and management

Tracked and recorded the sale receipts and payments

Responsible for closing the bar and ensured the building was locked and secure

Bartender, American Veterans Post 113, Irwindale, CA, June 2014 – May 2017

Reliable bartender with a proven ability to maintain accurate drink orders

Followed company drink recipes to ensure that alcohol profit levels were maintained

Maintained a clean work area and delivered efficient results under any circumstances

Checked customer’s ID to confirm legal age compliance to consume alcohol, and monitored the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated

Responsible for stocking the bar with a wide selection of wines and spirits

Washed and stored glasses and dishware

Maintained a thorough knowledge of all bar promotions and drink prices

Closed the bar at the end of a shift and ensured building was locked and secure

Tracked and recorded the sales receipts and payments

Additional Relevant Work Experience

Bartender, American Legion Post 180, Azusa, CA, July 2013 – April 2014

Private Events Bartender

Education

High School Diploma, Pomona Adult and Career Education, May 2010

Training and Certifications

Earned the Food & Beverage Handler Certification

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