Talent Attraction Information
Resume:
INDEED FLEX INC.
Austin, TX 78750
KEVIN WILLIS
1280
DALLAS, TX 75215
Dear KEVIN WILLIS,
When you applied for employment with Indeed, you consented to the preparation of an employment background report by First Advantage Background Services Corp ("First Advantage") whose contact information is located below. First Advantage at:
First Advantage, Consumer Disclosure Center
PO Box 105292
Atlanta, GA 30348
www.fadv.com
Based on the information provided above in your background report, we are considering limiting the number and/or types of jobs available to you on the Flex platform. First Advantage will not be part of any decision and will not be able to explain why any decision is made.
Enclosed is a copy of the report, as well as a copy of A Summary of Your Rights Under the Fair Credit Reporting Act. You have the right to obtain a free copy of your file from First Advantage if you request it within 60 days. You also have the right to dispute directly with First Advantage accuracy or completeness of any information provided by it, including the information in the enclosed report. If you believe the information listed therein is not accurate and you wish to contest its contents, or if you wish to provide evidence of rehabilitation or other mitigating factors, please contact First Advantage within five business days of the receipt of this letter to notify it of your intent to dispute or provide additional evidence, and advise your recruiter that you have done so. You will then be given an additional five business days to supply any additional evidence to refute or explain the contents of the report. In order to give you an opportunity to contact us and/or First Advantage to dispute or discuss the information provided by First Advantage, we will not make a decision about your conditional offer of employment for 10 business days after this letter is sent. Sincerely,
Flex Talent Attraction Team
Encl:
Report from First Advantage
A Summary of Your Rights Under the Fair Credit Reporting Act KEVIN WILLIS
XXX-XX-XXXX
CID - 270587544
INDEED FLEX INC.
6433 CHAMPION GRANDVIEW WAY
AUSTIN, TX 78750
Background Report
Confidential
General Consumer Information
Consumer's Name KEVIN WILLIS Client
Client Name INDEED FLEX INC.
The following consumer information was used in the production of this report: Last Name, First Name, Middle Name, SSN, Date of Birth, Address SSN XXX-XX-XXXX Address
4722 MEADOW ST
1280
DALLAS, TX 75215
Date of Birth XX/XXX/XXXX
Other Names
Not Provided
Information Regarding this Order:
Position Applied For Date Ordered 23/Oct/2023 10:25:04 AM Background Check
Completion Date 01/Nov/2023 02:50:14 PM Report Last Updated on 01/Nov/2023 02:50:14 PM Date Report Printed 01/Nov/2023 06:15:22 PM
Self-Disclosed Criminal History
None
All timestamps represent US Eastern Time
Note that different elements were searched and completed at different times from the start of the order - please If you are a First
Advantage
Consumer
Please contact the First Advantage Consumer Center at: 1-800-***-**** Toll Free (within the U.S .)
+1-971-***-**** Toll Number (outside the U.S .)
Or visit http://fadv.com/our-company/contact-support.aspx for local contact details
First Advantage
Customers
Please contact the CHICAGO EMPLOYMENT SERVICE CENTER at:
800-***-**** (outside North America +1-971-***-****) Caution to Customer: Under the terms of the service agreement, this report is delivered with the understanding that the recipient client will hold the same in strict confidence and not disclose it to third parties and furthermore is to be used only for the purpose indicated in the Client's agreement for service, i.e. employment/volunteer/or resident/tenant screening purposes. This report and information provided therein is strictly confidential as it contains personal and sensitive information of the consumer/applicant/candidate/employee and must be utilized solely for the business purposes consistent with the declared purpose in the service agreement and is not to be used by the client or third parties for any other purposes. Client agrees to abide and comply with all applicable laws in connection with this report including data privacy, data protection laws and other similar applicable regulations. refer to the timestamp associated with each element. First Advantage Background Report Summary
Consumer's Name KEVIN WILLIS Date Ordered: 23/Oct/2023 10:25:04 AM Background Check
Completion Date: 01/Nov/2023 02:50:14 PM
Score Result Does Not Meet Requirements
Package Name: FLEX STANDARD
Package Searches Ordered Status Review Score
Social Security Verification Complete No
Social Security Verification Complete No Pass
First Advantage National Criminal File Plus Complete No First Advantage National Criminal File Plus DALLAS, DALLAS, TX Complete No Eligible County Seat Felony, Misdemeanor Or Other Complete Yes* County Seat Felony, Misdemeanor Or Other MONROE, OUACHITA, LA Complete Yes* Fail
County Seat Felony, Misdemeanor Or Other DALLAS, DALLAS, TX Complete No Eligible County Seat Felony, Misdemeanor Or Other HOUSTON, HARRIS, TX Complete No Eligible
National Sex Offender Registry Complete No
National Sex Offender Registry Search - Department Of Justice Web Site Complete No Eligible
Additional Searches Ordered
NONE
* Further review is required by the client to determine the consumer's eligibility based on background check results. Please refer to the corresponding detailed component report section for additional information.
** Further review is required by the client to determine the consumer's eligibility based on background check results. Please refer to the corresponding detailed component report section for additional information.
*** This product has been blocked from delivery due to compliance related restrictions.
Criminal Background Check to be completed after all other elements are completed as per customer's instructions for compliance with NYC Fair Chance Law. BACK TO TOP
Social Security Verification Status: Complete
Score: Pass
Date Completed: 23/Oct/2023
The Social Security Number Verification (SSNV) matches the given SSN against consumer credit files contained in the databases of nationwide credit reporting agencies. The credit bureaus' consumer credit files contain information provided by companies with which the consumer has had financial dealings and/or public record information collected by the bureaus from the courts. The SSNV does not verify that the Social Security Administration issued a specific SSN to a consumer.
Social Security Verification results and Remarks returned from this search are for informational purposes and should not be relied upon as a basis for determining the eligibility of a consumer for credit, insurance, employment or any other product or service, without additional review with and clarification from the consumer.
SOCIAL SECURITY VERIFICATION NAME AND ADDRESS INFORMATION OBTAINED FROM: EXPERIAN Customer Provided Information
SSN XXX-XX-XXXX DOB XX/XXX/XXXX
SSN State Issued SSN Year Issued 1985
Name Type Report Subject Name WILLIS, KEVIN
Name Type Former Name Name HENRY, KEVIN
Addr Type Residence Address First Date 10/01/2017 Last 11/01/2017 Address 3401 FANNIN ST
HOUSTON, TX 77004
Addr Type Former Address First Date 11/01/2007 Last 11/01/2007 Address 6503 CONRAD DR
MONROE, LA 71202
Addr Type Former Address First Date 07/01/2002 Last 01/01/2008 Address 5503 CONRAD DR
MONROE, LA 71202
Addr Type Former Address First Date 06/01/2018 Last 06/01/2018 Address 12651 ASHFORD PARK DR
HOUSTON, TX 77082
Addr Type Former Address First Date 06/01/2010 Last 12/01/2018 Address 901 ROBIN ST
MONROE, LA 71202
Addr Type Former Address First Date 12/01/2018 Last 02/01/2019 Address 2827 WASHINGTON RD
MONROE, LA 71202
Addr Type Former Address First Date 06/01/2019 Last 06/01/2019 Address 16700 KUYKENDAHL RD APT 208
HOUSTON, TX 77068
Addr Type Former Address First Date 12/01/2016 Last 04/01/2020 Address 1502 GEORGIA ST
MONROE, LA 71202
Addr Type Former Address First Date 05/01/2020 Last 05/01/2020 Address 20219 MISTY DR
HUMBLE, TX 77346
Addr Type Former Address First Date 08/01/2020 Last 08/01/2020 Address 9797 LEAWOOD BLVD APT 504
HOUSTON, TX 77099
Addr Type Former Address First Date 08/01/2023 Last 08/01/2023 Address 719 TANGLEWOOD DR
MONROE, LA 71202
Employment Type ES
Employer Name SAMS EATERY
Remarks and/or Social Security Alerts
10/23/23: SUBJECT NAME RETURNED MATCHED WITH A DEVELOPED NAME. 10/23/23: AN ADDRESS DISCREPANCY WAS FOUND. SUBJECT ADDRESS DOES NOT MATCH ADDRESS ON FILE. 10/23/23: NO ALERTS RETURNED FROM SEARCH.
Order Process History
Date Description
23/Oct/2023 10:25:04 AM Search In Progress.
23/Oct/2023 10:25:04 AM Record Judged.
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First Advantage National Criminal File Plus DALLAS, DALLAS, TX
Status: Complete
Score: Eligible
Date Completed: 23/Oct/2023
Record Source DATABASE SEARCH
Search Results No Record Found
Search Type First Advantage National Criminal File Plus Search Address Covered 4722 MEADOW ST
Address City Covered DALLAS
Address County Covered DALLAS
Address State Covered TX
Address Zip 75215
Given Name Searched KEVIN WILLIS
Developed Name Searched KEVIN HENRY
Order Process History
Date Description
23/Oct/2023 10:25:04 AM Record Ordered.
23/Oct/2023 10:34:59 AM Search In Progress.
23/Oct/2023 10:42:49 AM Record Judged.
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County Seat Felony, Misdemeanor Or Other MONROE,
OUACHITA, LA
Status: Complete
Score: Fail
Date Completed: 01/Nov/2023
Record Source OUACHITA PARISH 4TH DISTRICT COURT
Search Results Record Found
Search Type FELONY AND MISDEMEANOR RECORD SEARCH - SINGLE LOCATION DUAL INDEX
Date of Search 10/24/2023
Search Period 10/09/2016 - 10/06/2023
Address Covered 719 TANGLEWOOD DR
Address City Covered MONROE
Address County Covered OUACHITA
Address State Covered LA
Location PO BOX 1862 MONROE OUACHITA COUNTY
Given Name Searched KEVIN WILLIS
Developed Name Searched KEVIN WILLIS
Case Reference # 2016-F-2643
Case Date 04/Oct/2016
Name on File KEVIN DEWAYNE WILLIS
Address on File 901 ROBIN DR, MONROE, LA
DoB on File XX/XX/XXXX
Charge SIMPLE CRIMINAL DAMAGE OF PROPERTY
Charge Type FELONY
Disposition GUILTY
Disposition Date 21/Mar/2017
Sentence CREDIT TIME SERVED LENGTH NOT LISTED; JAIL 2 YEARS
Charge PROHIBITED ACTS SCHEDULE II
Charge Type FELONY
Disposition GUILTY
Disposition Date 21/Mar/2017
Sentence CREDIT TIME SERVED LLENGTH NOT LISTED; JAIL 2 YEARS
Case Reference # 2021-CR-59
Case Date 05/Jan/2021
Name on File KEVIN DEWAYNE WILLIS
Address on File 1502 GEORGIA STREET, MONROE, LA
DoB on File XX/XX/XXXX
Charge RESISTING AN OFFICER
Charge Type MISDEMEANOR
Disposition GUILTY
Disposition Date 24/Feb/2021
Sentence CREDIT TIME SERVED LENGTH NOT LISTED
Charge SIMPLE BATTERY
Charge Type MISDEMEANOR
Disposition GUILTY
Disposition Date 24/Feb/2021
Sentence CREDIT TIME SERVED LENGTH NOT LISTED
Case Reference # 2021-CR-1701
Case Date 12/Apr/2021
Name on File KEVIN DEWAYNE WILLIS
Address on File 1502 GEORGIA STREET, MONROE, LA
DoB on File XX/XX/XXXX
Charge SIMPLE CRIMINAL DAMAGE OF PROPERTY
Charge Type MISDEMEANOR
Disposition GUILTY
Disposition Date 18/Jul/2023
Sentence
FINE AND COSTS 200 OR 20 DAYS JAIL;
PROBATION 12 MONTHS; JAIL 120 DAYS /
SUSPENDED
Case Reference # 2018-CR-5096
Case Date 04/Sep/2018
Name on File KEVIN D WILLIS
Address on File 1502 GEORGIA ST, MONROE, LA
DoB on File XX/XX/XXXX
Charge OPERATING VEHICLE WHILE INTOXICATED FIRST
OFFENSE
Charge Type MISDEMEANOR
Disposition GUILTY
Disposition Date 08/Nov/2018
Sentence
PROBATION 24 MONTHS; JAIL 90 DAYS /
SUSPENDED; FINE AND COSTS 750 OR 75 DAYS;
COMMUNITY SERVICE 32 HOURS
Source Status History
Status Date Description
23/Oct/2023 10:25:51 AM Search in progress. Estimated completion by 10/24/2023 Remark
10/23/23: THIS SEARCH ALSO COVERS: 2827 WASHINGTON RD, MONROE, OUACHITA COUNTY, LA; 1502 GEORGIA ST, MONROE, OUACHITA COUNTY, LA;
901 ROBIN ST, MONROE, OUACHITA COUNTY, LA;
Order Process History
Date Description
23/Oct/2023 10:25:04 AM Search In Progress.
23/Oct/2023 10:25:11 AM Search In Progress.
24/Oct/2023 11:24:13 AM Search In Progress.
24/Oct/2023 03:21:40 PM Record Judged.
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County Seat Felony, Misdemeanor Or Other DALLAS,
DALLAS, TX
Status: Complete
Score: Eligible
Date Completed: 23/Oct/2023
Record Source DALLAS COUNTY DISTRICT AND COUNTY COURTS Search Results No Record Found
Search Type FELONY AND MISDEMEANOR RECORD SEARCH - SINGLE LOCATION DUAL INDEX
Date of Search 10/23/2023
Search Period 10/09/2016 - 10/06/2023
Address Covered 4722 MEADOW ST
Address City Covered DALLAS
Address County Covered DALLAS
Address State Covered TX
Address Zip 75215
Location 133 N INDUSTRIAL BLVD DALLAS DALLAS
COUNTY
Given Name Searched KEVIN WILLIS
Developed Name Searched KEVIN WILLIS, KEVIN HENRY
Source Status History
Status Date Description
23/Oct/2023 10:26:01 AM Search in progress. Estimated completion by 10/26/2023 Order Process History
Date Description
23/Oct/2023 10:25:04 AM Search In Progress.
23/Oct/2023 10:25:08 AM Search In Progress.
23/Oct/2023 09:08:32 PM Record Judged.
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County Seat Felony, Misdemeanor Or Other
HOUSTON, HARRIS, TX
Status: Complete
Score: Eligible
Date Completed: 24/Oct/2023
Record Source HARRIS DISTRICT COURT
Search Results No Record Found
Search Type FELONY AND MISDEMEANOR RECORD SEARCH - SINGLE LOCATION DUAL INDEX
Date of Search 10/24/2023
Search Period 10/09/2016 - 10/06/2023
Address Covered 9797 LEAWOOD BLVD APT 504
Address City Covered HOUSTON
Address County Covered HARRIS
Address State Covered TX
Location 301 FANNIN ROOM 105 HOUSTON HARRIS
COUNTY
Given Name Searched KEVIN WILLIS
Developed Name Searched KEVIN WILLIS
Source Status History
Status Date Description
23/Oct/2023 10:25:51 AM Search in progress. Estimated completion by 10/24/2023 Remark
10/23/23: THIS SEARCH ALSO COVERS: 20219 MISTY DR, HUMBLE, HARRIS COUNTY, TX; 3401 FANNIN ST, HOUSTON, HARRIS COUNTY, TX;
16700 KUYKENDAHL RD APT 208, HOUSTON, HARRIS COUNTY, TX; 12651 ASHFORD PARK DR, HOUSTON, HARRIS COUNTY, TX; Order Process History
Date Description
23/Oct/2023 10:25:04 AM Search In Progress.
23/Oct/2023 10:25:14 AM Search In Progress.
24/Oct/2023 09:18:53 PM Search In Progress.
24/Oct/2023 09:18:53 PM Record Judged.
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National Sex Offender Registry Search - Department Of Justice Web Site
Status: Complete
Score: Eligible
Date Completed: 01/Nov/2023
Record Source NATIONAL SEX OFFENDER REGISTRY
Search Results No Record Found
Search Type NATIONAL SEX OFFENDER REGISTRY SEARCH- DEPT OF JUSTICE
Date of Search 11/01/2023
Search Period 10/09/2016 - 10/06/2023
Given Name Searched KEVIN WILLIS
Developed Name Searched KEVIN WILLIS, KEVIN HENRY
Source Status History
Status Date Description
23/Oct/2023 10:26:01 AM Search in progress. Estimated completion by 10/24/2023 Order Process History
Date Description
23/Oct/2023 10:25:04 AM Search In Progress.
23/Oct/2023 10:25:08 AM Search In Progress.
01/Nov/2023 02:23:12 PM Search In Progress.
01/Nov/2023 02:23:12 PM Record Judged.
Para informacion en espanol, visite www.consumerfinance.gov/learnmore o escribe a la Consumer Financial Protection Bureau, 1700 G Street N.W., Washington, D.C. 20552. A Summary Of Your Rights Under the Fair Credit Reporting Act The federal Fair Credit Reporting Act (FCRA) promotes the accuracy, fairness, and privacy of information in the files of consumer reporting agencies. There are many types of consumer reporting agencies, including credit bureaus and specialty agencies (such as agencies that sell information about check writing histories, medical records, and rental history records). Here is a summary of your major rights under the FCRA. For more information, including information about additional rights, go to www.consumerfinance.gov/learnmore or write to: Consumer Financial Protection Bureau, 1700 G Street N.W., Washington, DC 20552.
You must be told if information in your file has been used against you. Anyone who uses a credit report or another type of consumer report to deny your application for credit, insurance, or employment - or to take another adverse action against you - must tell you, and must give you the name, address, and phone number of the agency that provided the information.
You have the right to know what is in your file. You may request and obtain all the information about you in the files of a consumer reporting agency (your "file disclosure"). You will be required to provide proper identification, which may include your Social Security number. In many cases, the disclosure will be free. You are entitled to a free file disclosure if: a person has taken adverse action against you because of information in your credit report; you are the victim of identity theft and place a fraud alert in your file; your file contains inaccurate information as a result of fraud; you are on public assistance;
you are unemployed but expect to apply for employment within 60 days. In addition, all consumers are entitled to one free disclosure every 12 months upon request from each nationwide credit bureau and from nationwide specialty consumer reporting agencies. Seewww.consumerfinance.gov/learnmore for additional information.
You have the right to ask for a credit score. Credit scores are numerical summaries of your credit-worthiness based on information from credit bureaus. You may request a credit score from consumer reporting agencies that create scores or on information from credit bureaus. You may request a credit score from consumer reporting agencies that create scores or distribute scores used in residential real property loans, but you will have to pay for it. In some mortgage transactions, you will receive credit score information for free from the mortgage lender. You have the right to dispute incomplete or inaccurate information. If you identify information in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolous. See www.consumerfinance.gov/learnmore for an explanation of dispute procedures. Consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information. Inaccurate, incomplete or unverifiable information must be removed or corrected, usually within 30 days. However, a consumer reporting agency may continue to report information it has verified as accurate. Consumer reporting agencies may not report outdated negative information. In most cases, a consumer reporting agency may not report negative information that is more than seven years old, or bankruptcies that are more than 10 years old.
Access to your file is limited. A consumer reporting agency may provide information about you only to people with a valid need -- usually to consider an application with a creditor, insurer, employer, landlord, or other business. The FCRA specifies those with a valid need for access.
You must give your consent for reports to be provided to employers. A consumer reporting agency may not give out information about you to your employer, or a potential employer, without your written consent given to the employer. Written consent generally is not required in the trucking industry. For more information, go to www.consumerfinance.gov/learnmore.
You may limit "prescreened" offers of credit and insurance you get based on information in your credit report. Unsolicited "prescreened" offers for credit and insurance must include a toll-free phone number you can call if you choose to remove your name and address from the lists these offers are based on. You may opt-out with the nationwide credit bureaus at 1-888-***-****.
The following FCRA right applies with respect to nationwide consumer reporting agencies: CONSUMERS HAVE THE RIGHT TO OBTAIN A SECURITY FREEZE You have a right to place a "security freeze" on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. As an alternative to a security freeze, you have the right to place an initial or extended fraud alert on your credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer's credit file. Upon seeing a fraud alert display on a consumer's credit file, a business is required to take steps to verify the consumer's identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting 7 years. A security freeze does not apply to a person or entity, or its affiliates, or collection agencies acting on behalf of the person or entity, with which you have an existing account that requests information in your credit report for the purposes of reviewing or collecting the account. Reviewing the account includes activities related to account maintenance, monitoring, credit line increases, and account upgrades and enhancements.
You may seek damages from violators. If a consumer reporting agency, or, in some cases, a user of consumer reports or a furnisher of information to a consumer reporting agency violates the FCRA, you may be able to sue in state or federal court.
Identity theft victims and active duty military personnel have additional rights. For more information, visit www.consumerfinance.gov/learnmore.
States may enforce the FCRA, and many states have their own consumer reporting laws. In some cases, you may have more rights under state law. For more information, contact your state or local consumer protection agency or your state Attorney General. For information about your federal rights, contact: TYPE OF BUSINESS: CONTACT
1.a. Banks, savings associations, and credit unions with total assets of over $10 billion and their
affiliates.
b. Such affiliates that are not banks, savings
associations, or credit unions also should list, in addition to the CFPB:
a. Consumer Financial Protection Bureau
1700 G Street NW
Washington, DC 20552
b. Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580
2. To the extent not included in item 1 above:
a. National banks, federal savings associations, and federal branches and federal agencies of foreign
banks
b. State member banks, branches and agencies of
foreign banks (other than federal branches, federal agencies, and insured state branches of foreign
banks), commercial lending companies owned or
controlled by foreign banks, and organizations
operating under section 25 or 25A of the Federal
Reserve Act
c. Nonmember Insured Banks, Insured State
Branches of Foreign Banks, and insured state
savings associations
d. Federal Credit Unions
a. Office of the Comptroller of the Currency
Customer Assistance Group
P.O. Box 53570
Houston, TX 77052
b. Federal Reserve Consumer Help Center
P.O. Box 1200
Minneapolis, MN 55480
c. Division of Depositor and Consumer Protection
National Center for Consumer and Depositor
Assistance
Federal Deposit Insurance Corporation
1100 Walnut Street, Box #11
Kansas City, MO 64106
d. National Credit Union Administration
Office of Consumer Financial Protection
1775 Duke Street
Alexandria, VA 22314
3. Air carriers
Assistant General Counsel for Office of Aviation
Protection
Department of Transportation
1200 New Jersey Avenue SE
Washington, DC 20590
4. Creditors Subject to Surface Transportation
Board
Office of Public Assistance, Governmental Affairs, and Compliance
Surface Transportation Board
395 E Street SW
Washington, DC 20423
5. Creditors Subject to Packers and Stockyards
Act, 1921
Nearest Packers and Stockyards Division Regional
Office
6. Small Business Investment Companies
Associate Administrator, Office of Capital Access
United States Small Business Administration
409 Third Street SW, Suite 8200
Washington, DC 20416
7. Brokers and Dealers
Securities and Exchange Commission
100 F Street NE
Washington, DC 20549
8. Institutions that are members of the Farm Credit System
Farm Credit Administration
1501 Farm Credit Drive
McLean, VA 22102-5090
9. Retailers, Finance Companies, and All Other
Creditors Not Listed Above
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580
Texas Business & Comm Code 20.03(d)
Texas Statement of Consumer’s Rights:
Below is the written statement of consumer’s rights under Texas Law I. Process for receiving a consumer report or consumer file: On request and proper identification provided by a consumer, a consumer reporting agency shall disclose to the consumer in writing all information pertaining to the consumer in the consumer reporting agency's files at the time of the request, including:
(1) the name of each person requesting credit information about the consumer during the preceding six months and the date of each request;
(2) a set of instructions describing how information is presented on the consumer reporting agency's written disclosure of the consumer file; and
(3) if the consumer reporting agency compiles and maintains files on a nationwide basis, a toll-free number at which personnel are available to consumers during normal business hours for use in resolving a dispute if the consumer submits a written dispute to the consumer reporting agency.
II. Process for requesting or removing a security alert or freeze: REQUESTING SECURITY ALERT.
On a request in writing or by telephone and with proper identification provided by a consumer, a consumer reporting agency shall place a security alert on the consumer's consumer file not later than 24 hours after the date the agency receives the request. The security alert must remain in effect for not less than 45 days after the date the agency places the security alert on the file. There is no limit on the number of security alerts a consumer may request. At the end of a 45-day security alert, on request in writing or by telephone and with proper identification provided by the consumer, the agency shall provide the consumer with a copy of the consumer's file. A consumer may include with the security alert request a telephone number to be used by persons to verify the consumer's identity before entering into a transaction with the consumer. REQUESTING SECURITY FREEZE. (Additional details provided in the TX Security Freeze Notice) On written request sent by certified mail that includes proper identification provided by a consumer, a consumer reporting agency shall place a security freeze on a consumer's consumer file not later than the fifth business day after the date the agency receives the request. REMOVAL OR TEMPORARY LIFTING OF SECURITY FREEZE. (Additional details provided in the TX Security Freeze Notice) On a request in writing or by telephone and with proper identification provided by a consumer, including the consumer's personal identification number or password provided under Section 20.034, a consumer reporting agency shall remove a security freeze not later than the third business day after the date the agency receives the request. III. Toll-free number for requesting a security freeze: TOLL-FREE SECURITY ALERT REQUEST NUMBER
To request a Security Alert through First Advantage please call the following toll-free number during normal business hours: 800-845- 6004.
V. Applicable fees:
CHARGES FOR CERTAIN DISCLOSURES OR SERVICES.
Except as provided by Subsection (b), a consumer reporting agency may impose a reasonable charge on a consumer for the disclosure of information pertaining to the consumer or for placing a security freeze on a consumer file, temporarily lifting a security freeze for a designated period or for an identified requester, or removing a security freeze in accordance with this chapter. The amount of the charge for placing a security freeze on a consumer file, temporarily lifting a security freeze for a designated period, or removing a security freeze may not exceed $10 per request. The amount of the charge for temporarily lifting a security freeze for an identified requester may not exceed $12 per request. On January 1 of each year, a consumer reporting agency may increase the charge for disclosure to a consumer or for placing, temporarily lifting, or removing a security freeze. The increase, if any, must be based proportionally on changes to the Consumer Price Index for All Urban Consumers as determined by the United States Department of Labor with fractional changes rounded to the nearest 50 cents. A consumer reporting agency may not charge a fee for:
• a request by a consumer for a copy of the consumer's file: o made on the expiration of a 45-day security alert;
• a request for a security alert made by a consumer; or
• the placement, temporary lifting, or removal of a security freeze at the request of a consumer who has submitted to the consumer reporting agency a copy of a valid police report, investigative report, or complaint involving the alleged commission of an offense under Section 32.51, Penal Code.
VI. Dispute Procedures:
If the completeness or accuracy of information contained in a consumer's file is disputed by the consumer and the consumer notifies the consumer reporting
Contact this candidate