ERIN

MITCHELL

425-***-****

ad2lxg@r.postjobfree.com

Las Vegas, Nevada 89123

CONTACT

SKILLS

• Customer Needs Assessments

• Safety and Security Enforcement

• Client Relationships

• Sales Expertise

• Customer Service

• Relationship Builder

• Effective Communicator

• Project Support

• Team Leadership

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

PROFESSIONAL SUMMARY

FREELANCE CONTRACTOR/ ZONE AND AMBASSADOR LEAD

George P Johnson, Las Vegas

WHOLESALE SALES REPRESENTATIVE

Annie Kaill's, Juneau

NW TERRITORY MANAGER

Alegria Footwear, Lynnwood

EXPERIENCE

June 2022 - Present

Primary Point of Contact for Clients, Vendors, Speakers, Keynotes on assigned meetings

•

Maintained proactive, positive, open line of communication with client to ensure understanding of expectations and client satisfaction

•

• Crowd Management

Responsible for managing event staff progress and maintaining a positive environment

•

Conference work includes: Cisco Live, Cisco Impact, Dreamforce, Autodesk, Adobe Max, Workday

•

January 2020 - December 2021

• Provided training sessions to educate staff on best practices for selling products Demonstrated excellent verbal communication skills when dealing with customers.

•

• Developed strong customer relationships and maintained a high level of service

• Assisted in creating promotional campaigns that drove sales results Committed to delivering excellent customer service while working in a fast- paced environment

•

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible

•

July 2013 - December 2019

Developed relationships with key customers, resulting in increased customer

• loyalty and satisfaction

SALES AND EVENT MANAGER

Lynnwood Convention Center, Lynnwood

Catering Director

Palisade Restaurant/Restaurants Unlimited, Seattle CATERING SALES MANAGER

Lynnwood Convention Center, Lynnwood

Successfully developed and implemented sales plans to increase market share in assigned territory

•

• Created and executed strategic plans to grow and build new business in territory Orchestrated many in-store events, trunk shows and marketing campaigns at the store level, including a "meet the designer event" where Alegria customers met our amazing designer face to face

•

January 2009 - June 2013

Organized pre-event meetings with relevant personnel involved in executing a successful outcome thus avoiding any last minute surprises or issues onsite during event day

•

Coordinated logistics such as catering, transportation, venue setup and

• teardown, security staff and audio-visual equipment rentals

• Assisted the Director of Sales with accomplishing sales and marketing goals Consulted with customers to determine objectives and requirements for meetings, conferences and conventions.

•

Actively sought out new business opportunities by attending trade shows and

• conferences representing the Lynnwood Convention Center January 2007 - January 2009

Director for marketing, sales and operations of the Private Dining Department with annual sales of $2 million

•

• Coordinated staff scheduling to meet the demands of each event

• Implemented new client booking system

Planned and executed quarterly wine maker's dinners, cooking demonstrations and company luau's

•

Met with potential clients, advised them on facility requirements and negotiated sales of additional services

•

Created new and innovative ways to showcase catered events within private

• dining

January 2005 - January 2007

Worked closely with the Sales Director to maintain convention, corporate and social catering accounts

•

Generated new leads and worked with accounts to meet or exceed budgeted revenue goals

•

• Worked closely with event planners to manage the event's entire experience

• Developed proposals and contracts

Coordinated weekly team meetings to communicate the client's needs to ensure the event was a success

•

HOSPITALITY DIRECTOR

Smith Tower, Seattle

Represented the Lynnwood Convention Center at trade shows, community events and industry meetings

•

January 1997 - January 2005

Created and implemented a marketing program that increased sales over 250%

• over 6-year period

Managed the complete renovation of a once lack-luster space to a premier and sought after private event space

•

Hosted numerous open house events inviting industry professionals to showcase the Crown Jewel of the Smith Tower, The Chinese Room

•

Hosted tenant appreciation parties to include the Blue Angels, King Dome

• Implosion and holiday events

CERTIFICATIONS

• Highline Community College-Event Meeting and Conference Planning Certificate

Contact this candidate